Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Computer randomly reboots!


  • Please log in to reply

#1
Zadan

Zadan

    Member

  • Member
  • PipPip
  • 11 posts
Hello, my computer has been restarting randomly lately, and I have just bought new CPU/motherboard/ram/wireless network card, everything is installed fine. I've read that it could be possible overheating of something........I've downloaded speedfan and the temperatures seem normal.

Please help me because this is very very frustrating! Especially when its practically a brand new computer

EDIT: Ok it just restarted again, after I loaded up some programs, before this I disabled the auto restart in system after a failure. So it brought me to a blue screen and this is what was written

DRIVER_IRQL_NOT_LESS_OR_EQUAL

*** STOP: 0x000000D1 (0XA77DF000, 0X00000002, 0X00000000, 0XB0C360D8

Technical information

*** viahduaa.sys - address B0C360D8 base at B0C0E000, Datestamp 4a24e854

Edited by Zadan, 02 September 2009 - 01:36 AM.

  • 0

Advertisements


#2
rev_olie

rev_olie

    Member

  • Member
  • PipPipPip
  • 532 posts
Hi,

Welcome to GeeksToGo :)

The error you have produced is pointing to an Audio driver which is a fairly common reason for a BSOD...in my eyes anyhow.

Please can you download and install Everest from HERE
Once its installed (leave all of the options just keep pressing next) double click on the shortcut.
Then once its running:
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post

Don't include anything under the line "DEBUG- PCI"

The attached picture can be used for reference

Attached Thumbnails

  • Everest.jpg

  • 0

#3
Zadan

Zadan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
Hi there ok I will attach the txt file, also I spoke to a friend last night he also told me its an audio issue so I went to the Asus site and downloaded/installed the audio drivers again............so don't know if it helped or not

Attached Files


  • 0

#4
rev_olie

rev_olie

    Member

  • Member
  • PipPipPip
  • 532 posts
Ok is there any improvement? now that you have installed them or is it still re booting.

Also I forgot to ask before can I have the model number of your Asus PC please
  • 0

#5
Zadan

Zadan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
I'm not sure, so far it hasn't restarted today.......I don't even know if the driver was different than what I had previously.

My motherboard is the M4A785TD-V Evo, it just came out few weeks ago.
  • 0

#6
rev_olie

rev_olie

    Member

  • Member
  • PipPipPip
  • 532 posts
Ok then well keep me posted :) .

The reason behind this is that we have uninstalled a possibly old corrupt driver and replace it with a new one. In some cases the same driver is installed but if the old one is broken we are essentially starting a fresh.
  • 0

#7
Zadan

Zadan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
Jesus, I thought I had fixed it by reinstalling the driver, but today it's restarting again

and I had to turn off system failure reboot, and again it shows viahduaa.sys

**STOP: 0x000000D1 (0xAE8A3000, 0x00000002, 0x00000000, 0xB0EEF0D8)

*** viahduaa.sys - address B0EEF0D8 base at B0EC7000, Datestamp 4A24E854


And it seems like it only does it when I run certain programs, like some of my online poker stuff.
  • 0

#8
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
  • 0

#9
Zadan

Zadan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
ok I will do that, and after it restarts few times today I went to add/remove programs and saw that I had Realtek audio package installed...............which is messed up because I don't even use realtek, so its possible the drivers were conflicting!!
  • 0

#10
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
That's why I want to see the log, I requested.
  • 0

Advertisements


#11
Zadan

Zadan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
==================================================
Dump File : Mini090409-05.dmp
Crash Time : 9/4/2009 11:07:11 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x9d31e000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xb0b8f0d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
==================================================

==================================================
Dump File : Mini090409-04.dmp
Crash Time : 9/4/2009 2:23:10 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xae645000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xb112e0d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
==================================================

==================================================
Dump File : Mini090409-03.dmp
Crash Time : 9/4/2009 1:51:57 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xae8a3000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xb0eef0d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
==================================================

==================================================
Dump File : Mini090409-02.dmp
Crash Time : 9/4/2009 1:41:47 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xae5b2000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xb10f50d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
==================================================

==================================================
Dump File : Mini090409-01.dmp
Crash Time : 9/4/2009 1:37:35 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb84bd56c
Parameter 3 : 0xae997af8
Parameter 4 : 0x00000000
Caused By Driver : SnopFree.sys
Caused By Address : SnopFree.sys+156c
File Description :
Product Name :
Company :
File Version :
==================================================

==================================================
Dump File : Mini090209-01.dmp
Crash Time : 9/2/2009 1:27:57 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xa77df000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xb0c360d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
==================================================

==================================================
Dump File : Mini090109-03.dmp
Crash Time : 9/1/2009 1:54:37 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xae595000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xb100b0d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
==================================================

==================================================
Dump File : Mini090109-02.dmp
Crash Time : 9/1/2009 1:49:42 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xae644000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xb0f1a0d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
==================================================

==================================================
Dump File : Mini090109-01.dmp
Crash Time : 9/1/2009 1:26:54 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xae7ce000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xb0f1a0d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
==================================================

==================================================
Dump File : Mini083109-01.dmp
Crash Time : 8/31/2009 6:14:26 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xab177000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xb120e0d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
==================================================

==================================================
Dump File : Mini082409-01.dmp
Crash Time : 8/24/2009 6:27:55 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0xab509000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xb118d0d8
Caused By Driver : viahduaa.sys
Caused By Address : viahduaa.sys+280d8
File Description : VIA High Definition Audio Function Driver
Product Name : VIA High Definition Audio Driver
Company : VIA Technologies, Inc.
File Version : 6,0,01,7200 built by: WinDDK
==================================================


Hope this helps you, and it showed the error again when I tried to play left 4 dead earlier.......only because I turned off system failure reboot or else it woulda just rebooted
  • 0

#12
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
What's your computer brand and model?
Where did you download viahduaa.sys from?
Did you uninstall old driver before installing new one?
  • 0

#13
Zadan

Zadan

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
Motherboard is Asus M4A785TD-V EVO
CPU AMD Phenom II X4 945

I downloaded the drivers from the Asus website, I uninstalled the old drivers again today and reinstalled the new one, then ran Left 4 Dead and when I alt tab and then go back into the game it crashes.
  • 0

#14
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts

What's your computer brand and model?


Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)
  • 0

#15
123Runner

123Runner

    Member 4k

  • Member
  • PipPipPipPipPipPipPip
  • 4,307 posts
A couple questions I have regarding the following

and I have just bought new CPU/motherboard/ram/wireless network card, everything is installed fine

are:
1. Did you install the motherboard chipset drivers first?
2. Did you reinstall the OS on the hard drive, or did you just take the hard drive and plug it in in hopes it would work?

If you just plugged the original hard drive in, then you will have driver and chipset conflicts that need to be resolved.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP