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blue screen popping up with bad news


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#1
kelb

kelb

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Hello,

Thanks for your time.

I recently posted a hjt log on the malwareremoval forum with the description I have below and was told that my log didn't have any signs of malware. I was told to refer to you all.

A blue screen will appear saying,

"Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

Run the driver verifier against any new (or suspect) drives. If that doesn't reveal the corrupting driver, try enabling special pool. Both of these features are intended to catch the corruption at an earlier point where the offending driver can be identified..."

It goes on about if the problem persists, boot up in safemode, etc. It's popping up more frequently with each time I have to reboot.
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#2
Broni

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    Kraków my love :)

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I recently posted a hjt log on the malwareremoval forum

Which forum? They don't use HJT around here.
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#3
kelb

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www.malwareremoval.com
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#4
Broni

Broni

    Kraków my love :)

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Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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