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Computer seems to be sputtering like when someone is driving a manual


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#31
Broni

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Can you run Process Explorer one more time while playing some video and post PE's log?
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#32
alphonzo

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here ya go.

Process PID CPU Description Company Name Command Line
System Idle Process 0 47.89
Interrupts n/a Hardware Interrupts
DPCs n/a 6.42 Deferred Procedure Calls
System 4 14.79
smss.exe 596 Windows NT Session Manager Microsoft Corporation \SystemRoot\System32\smss.exe
csrss.exe 644 0.70 Client Server Runtime Process Microsoft Corporation C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16
winlogon.exe 668 Windows NT Logon Application Microsoft Corporation winlogon.exe
services.exe 712 2.11 Services and Controller app Microsoft Corporation C:\WINDOWS\system32\services.exe
svchost.exe 916 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe 996 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost -k rpcss
svchost.exe 1092 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe 1128 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe 1208 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k NetworkService
svchost.exe 1324 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalService
spoolsv.exe 1512 Spooler SubSystem App Microsoft Corporation C:\WINDOWS\system32\spoolsv.exe
sched.exe 1572 Antivirus Scheduler Avira GmbH "C:\Program Files\Avira\AntiVir Desktop\sched.exe"
avguard.exe 1592 Antivirus On-Access Service Avira GmbH "C:\Program Files\Avira\AntiVir Desktop\avguard.exe"
svchost.exe 1804 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalService
ehRecvr.exe 436 Media Center Receiver Service Microsoft Corporation C:\WINDOWS\eHome\ehRecvr.exe
ehSched.exe 1276 Media Center Scheduler Service Microsoft Corporation C:\WINDOWS\eHome\ehSched.exe
jqs.exe 1536 Java™ Quick Starter Service Sun Microsystems, Inc. "C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf"
LSSrvc.exe 1904 Hewlett-Packard Company "C:\Program Files\Common Files\LightScribe\LSSrvc.exe"
nvsvc32.exe 1956 NVIDIA Driver Helper Service, Version 93.71 NVIDIA Corporation C:\WINDOWS\system32\nvsvc32.exe
svchost.exe 208 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalService
svchost.exe 636 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k imgsvc
svchost.exe 1732 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k netsvcs
McrdSvc.exe 2076 MCRD Device Service Microsoft Corporation C:\WINDOWS\ehome\mcrdsvc.exe
dllhost.exe 2504 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{02D4B3F1-FD88-11D1-960D-00805FC79235}
alg.exe 2660 Application Layer Gateway Service Microsoft Corporation C:\WINDOWS\System32\alg.exe
lsass.exe 724 LSA Shell (Export Version) Microsoft Corporation C:\WINDOWS\system32\lsass.exe
explorer.exe 1984 1.41 Windows Explorer Microsoft Corporation C:\WINDOWS\Explorer.EXE
smax4pnp.exe 540 SMax4PNP Analog Devices, Inc. "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
avgnt.exe 576 0.70 Antivirus System Tray Tool Avira GmbH "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
GoogleToolbarNotifier.exe 584 GoogleToolbarNotifier Google Inc. "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
firefox.exe 2012 Firefox Mozilla Corporation "C:\Program Files\Mozilla Firefox\firefox.exe"
WINZIP32.EXE 2068 WinZip WinZip Computing, S.L. "C:\PROGRA~1\WINZIP\winzip32.exe" "C:\Documents and Settings\Norm\Desktop\ProcessExplorer.zip"
procexp.exe 1860 14.79 Sysinternals Process Explorer Sysinternals - www.sysinternals.com "C:\Documents and Settings\Norm\Local Settings\temp\wzd208\procexp.exe"
wmplayer.exe 3020 16.20 Windows Media Player Microsoft Corporation "C:\Program Files\Windows Media Player\wmplayer.exe" /prefetch:8 /SHELLHLP_V9 Play /DataObject:NEFEPEHFBAAAAAAAOABAAAAAAAAAAAAAAMAAAAAAAAAAAAGEAAAAAAAAFAAAAAAADEHFDHBOFJDHJCAGBHPHJOLNICKOPDODBBEFAAAAAMHAE
CPAIIBLHLGINGMPINKJAAAAAAAA

Attached Files


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#33
alphonzo

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I would say it averages around 45% when running, but it spikes when the movie starts to 75-90% but drops to as low as 25% cpu and 14% wmplayer
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#34
Broni

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Yeah, something wrong here....

A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#35
alphonzo

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with option A i just try to boot with one ram at a time?
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#36
Broni

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Yes.
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#37
alphonzo

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and it wont boot if the ram is bad right?
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#38
alphonzo

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1 RAM



Process PID CPU Description Company Name Command Line
System Idle Process 0 38.92
Interrupts n/a Hardware Interrupts
DPCs n/a 2.05 Deferred Procedure Calls
System 4 25.28
smss.exe 596 Windows NT Session Manager Microsoft Corporation \SystemRoot\System32\smss.exe
csrss.exe 644 3.69 Client Server Runtime Process Microsoft Corporation C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16
winlogon.exe 668 Windows NT Logon Application Microsoft Corporation winlogon.exe
services.exe 712 0.85 Services and Controller app Microsoft Corporation C:\WINDOWS\system32\services.exe
svchost.exe 916 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe 984 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost -k rpcss
svchost.exe 1080 0.28 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe 1144 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe 1296 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k NetworkService
svchost.exe 1432 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalService
spoolsv.exe 1596 Spooler SubSystem App Microsoft Corporation C:\WINDOWS\system32\spoolsv.exe
sched.exe 1796 Antivirus Scheduler Avira GmbH "C:\Program Files\Avira\AntiVir Desktop\sched.exe"
avguard.exe 1816 0.85 Antivirus On-Access Service Avira GmbH "C:\Program Files\Avira\AntiVir Desktop\avguard.exe"
svchost.exe 1912 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalService
ehRecvr.exe 468 Media Center Receiver Service Microsoft Corporation C:\WINDOWS\eHome\ehRecvr.exe
ehSched.exe 1044 Media Center Scheduler Service Microsoft Corporation C:\WINDOWS\eHome\ehSched.exe
jqs.exe 1416 0.28 Java™ Quick Starter Service Sun Microsystems, Inc. "C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf"
LSSrvc.exe 1632 Hewlett-Packard Company "C:\Program Files\Common Files\LightScribe\LSSrvc.exe"
nvsvc32.exe 2088 NVIDIA Driver Helper Service, Version 93.71 NVIDIA Corporation C:\WINDOWS\system32\nvsvc32.exe
svchost.exe 2208 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalService
svchost.exe 2344 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k imgsvc
svchost.exe 2436 Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k netsvcs
wuauclt.exe 4048 Windows Update Automatic Updates Microsoft Corporation "C:\WINDOWS\system32\wuauclt.exe" /RunStoreAsComServer Local\[984]SUSDS13da4a1c1d491847898e0b8299da7ffd
McrdSvc.exe 2480 MCRD Device Service Microsoft Corporation C:\WINDOWS\ehome\mcrdsvc.exe
dllhost.exe 2868 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{02D4B3F1-FD88-11D1-960D-00805FC79235}
alg.exe 3180 Application Layer Gateway Service Microsoft Corporation C:\WINDOWS\System32\alg.exe
lsass.exe 724 LSA Shell (Export Version) Microsoft Corporation C:\WINDOWS\system32\lsass.exe
explorer.exe 1824 1.14 Windows Explorer Microsoft Corporation C:\WINDOWS\Explorer.EXE
smax4pnp.exe 420 SMax4PNP Analog Devices, Inc. "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
avgnt.exe 488 0.57 Antivirus System Tray Tool Avira GmbH "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
GoogleToolbarNotifier.exe 496 GoogleToolbarNotifier Google Inc. "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
firefox.exe 2476 Firefox Mozilla Corporation "C:\Program Files\Mozilla Firefox\firefox.exe"
wmplayer.exe 200 11.93 Windows Media Player Microsoft Corporation "C:\Program Files\Windows Media Player\wmplayer.exe" /prefetch:8 /SHELLHLP_V9 Play /DataObject:NEFEPEHFBAAAAAAAOABAAAAAAAAAAAAAAMAAAAAAAAAAAAGEAAAAAAAAFAAAAAAACDMDBJHNFKPBMEDBKHPMJPMLHCFCJKKOBBIOAAAAACHAA
MDAPLGBBIKFHAOEAAHOAAAAAAAA
procexp.exe 3220 12.50 Sysinternals Process Explorer Sysinternals - www.sysinternals.com "C:\Documents and Settings\Norm\Local Settings\temp\wz23e4\procexp.exe"
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#39
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OK. Switch sticks now.
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#40
alphonzo

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ok, when i switched the ram, i couldnt get the moniter to respond. Strange so i took that out and put the other one in and i still cant get it to work. The moniter is getting no signal. Im on my laptop now
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#41
Broni

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You did everything with computer off, right?
Make sure, RAM sits there well. Make sure, you didn't knock anything off.
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#42
alphonzo

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Yea, i shut it down, and unplugged the computer before i took out ram and switched it etc.. I hooked the moniter up to this laptop and it is displaying. So i really dont know what i did. I made sure my video card is not loose or anything. I move my computer outside every few months to blow it out (dust) so i know how to hook everything up and such. I dont think i did anything physical to it, but i guess i could have, not sure.
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#43
alphonzo

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ok, i took the ram out that i put in when it failed and now its booting, phew!
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#44
alphonzo

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it said like overclock failed or something and showed me my hardware
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#45
Broni

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OK, OK, keep checking. Something is wrong here...
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