Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

PC crashes and freezes


  • Please log in to reply

#1
dp345

dp345

    New Member

  • Member
  • Pip
  • 9 posts
Hi,

I'm currently running Windows XP x64, and I've realized at random points in time it crashes/ freezes (freezing forces me to restart). The main time I noticed these 2 happening is when I'm un-raring a generally large file. It has also crashed at other random points in time.
Any advice to fix this problem would be heavily appreciated.

Thanks
  • 0

Advertisements


#2
SRX660

SRX660

    motto - Just get-er-done

  • Technician
  • 4,345 posts
By turning off the auto restart you will be able to read the blue screen error. Then go to the below website and look up the error and post it back here.

http://www.aumha.org/a/stop.php

How to turn off auto restart.

Here's How:

1. Navigate to the Control Panel in Windows XP by left-clicking on Start, followed by Settings and then choosing Control Panel.
2. In the Control Panel window, open System.

Note: In Microsoft Windows XP, depending on how your operating system is setup, you may not see the System icon. To correct this, click on the link on the left-hand side of the Control Panel window that says Switch to Classic View.
3. In the System Properties window, click on the Advanced tab.
4. Locate the Startup and Recovery area and click on the Settings button.
5. In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart.
6. Click OK in the Startup and Recovery window.
7. Click OK in the System Properties window.
8. From now on, when a problem causes a BSOD or another major error that halts the system, the PC will not automatically reboot. Rebooting manually will be necessary.

SRX660
  • 0

#3
dp345

dp345

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
Thanks,

The issue with this is, 19/20 times I do not recieve a blue screen error. I have only had it once. My PC screen goes black when it crashes, and the it restarts itself. Nevertheless, the next time it crashes if I get a blue screen, I will post the error.

Update: When I go to step #4 it says boot.ini cannot be opened, but I was still able to complete the instructions

Edited by dp345, 07 September 2009 - 06:07 AM.

  • 0

#4
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).
  • 0

#5
dp345

dp345

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
Im running a 2.66Ghz i7 920
GPU:49C
System:43C
There are some more things, but all of them have a blue arrow pointing down next to them

Edited by dp345, 08 September 2009 - 03:28 PM.

  • 0

#6
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Please download VEW and save it to your Desktop: http://images.malwar...om/vino/VEW.exe

Double-click VEW.exe then under Select log to query, select:
Application
System


Under Select type to list, select:
Critical (Vista only)
Error


Click the radio button for Number of events
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.

In Notepad, click Edit > Select all then Edit > Copy
Reply to this post, click in the reply window and press Ctrl+V on your keyboard to paste the log.
  • 0

#7
dp345

dp345

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
Does this have anything to do with malware? I garuntee none, as I have reformatted 6+ times in the last 2 wks.
  • 0

#8
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Who said malware?
  • 0

#9
dp345

dp345

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
What I've managed to do is catch a BSOD error.

Stop: 0x0000007F (0x00000000000000008...(and then it continues)...)
  • 0

#10
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Follow my reply #6, and...

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
  • 0

#11
SRX660

SRX660

    motto - Just get-er-done

  • Technician
  • 4,345 posts
For Your Information

0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP
One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2) Software problems. (3) A bound trap (i.e., a condition that the kernel is not allowed to have or intercept). Hardware failures are the most common cause (many dozen KB articles exist for this error referencing specific hardware failures) and, of these, memory hardware failures are the most common.

* General Causes {KB 137539} Win NT, Win 2000, Win XP
http://support.micro...=137539&sd=RMVP
* Windows Stops Responding with Stop Error 0x7F Error Message {KB 814789} Win 2000, Win XP (when running Terminal Services)
http://support.micro...=814789&sd=RMVP
* Windows NT 4.0 Setup Troubleshooting Guide {KB 126690} NT 4 (Recommendations for the current error message are buried down inside this article, which isn’t necessarily limited to NT 4.)
http://support.micro...=126690&sd=RMVP

SRX660
  • 0

#12
dp345

dp345

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
kk thx ill check out my hardware.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP