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PC crashes and freezes


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#1
dp345

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Hi,

I'm currently running Windows XP x64, and I've realized at random points in time it crashes/ freezes (freezing forces me to restart). The main time I noticed these 2 happening is when I'm un-raring a generally large file. It has also crashed at other random points in time.
Any advice to fix this problem would be heavily appreciated.

Thanks
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#2
SRX660

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By turning off the auto restart you will be able to read the blue screen error. Then go to the below website and look up the error and post it back here.

http://www.aumha.org/a/stop.php

How to turn off auto restart.

Here's How:

1. Navigate to the Control Panel in Windows XP by left-clicking on Start, followed by Settings and then choosing Control Panel.
2. In the Control Panel window, open System.

Note: In Microsoft Windows XP, depending on how your operating system is setup, you may not see the System icon. To correct this, click on the link on the left-hand side of the Control Panel window that says Switch to Classic View.
3. In the System Properties window, click on the Advanced tab.
4. Locate the Startup and Recovery area and click on the Settings button.
5. In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart.
6. Click OK in the Startup and Recovery window.
7. Click OK in the System Properties window.
8. From now on, when a problem causes a BSOD or another major error that halts the system, the PC will not automatically reboot. Rebooting manually will be necessary.

SRX660
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#3
dp345

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Thanks,

The issue with this is, 19/20 times I do not recieve a blue screen error. I have only had it once. My PC screen goes black when it crashes, and the it restarts itself. Nevertheless, the next time it crashes if I get a blue screen, I will post the error.

Update: When I go to step #4 it says boot.ini cannot be opened, but I was still able to complete the instructions

Edited by dp345, 07 September 2009 - 06:07 AM.

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#4
Broni

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Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).
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#5
dp345

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Im running a 2.66Ghz i7 920
GPU:49C
System:43C
There are some more things, but all of them have a blue arrow pointing down next to them

Edited by dp345, 08 September 2009 - 03:28 PM.

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#6
Broni

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Please download VEW and save it to your Desktop: http://images.malwar...om/vino/VEW.exe

Double-click VEW.exe then under Select log to query, select:
Application
System


Under Select type to list, select:
Critical (Vista only)
Error


Click the radio button for Number of events
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.

In Notepad, click Edit > Select all then Edit > Copy
Reply to this post, click in the reply window and press Ctrl+V on your keyboard to paste the log.
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#7
dp345

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Does this have anything to do with malware? I garuntee none, as I have reformatted 6+ times in the last 2 wks.
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#8
Broni

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Who said malware?
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#9
dp345

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What I've managed to do is catch a BSOD error.

Stop: 0x0000007F (0x00000000000000008...(and then it continues)...)
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#10
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Follow my reply #6, and...

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#11
SRX660

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For Your Information

0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP
One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2) Software problems. (3) A bound trap (i.e., a condition that the kernel is not allowed to have or intercept). Hardware failures are the most common cause (many dozen KB articles exist for this error referencing specific hardware failures) and, of these, memory hardware failures are the most common.

* General Causes {KB 137539} Win NT, Win 2000, Win XP
http://support.micro...=137539&sd=RMVP
* Windows Stops Responding with Stop Error 0x7F Error Message {KB 814789} Win 2000, Win XP (when running Terminal Services)
http://support.micro...=814789&sd=RMVP
* Windows NT 4.0 Setup Troubleshooting Guide {KB 126690} NT 4 (Recommendations for the current error message are buried down inside this article, which isn’t necessarily limited to NT 4.)
http://support.micro...=126690&sd=RMVP

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#12
dp345

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kk thx ill check out my hardware.
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