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My BSOD and Auto Reboot problem


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#1
theinvulnerable

theinvulnerable

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I format my computer yesterday because of system corruption that i think causes by random rebooting even if the automatically restart in recovery settings is unchecked or it may cause also by BSOD's.

But when i done freshformat of winxp pro sp2 i turn on the windows firewall w/o exceptions, I installed motherboard drivers, videocard drivers, and quickly installed an avast home antivirus and scheduled a boot time scan but found out nothing. And after that I install some games and application program. The couple of hours the pc seems run okay, but after some time passed by the computer restarting by itself again, sometime BSOD, and put the logs on the event viewer.

And now these are the bugcheck in my event viewer, kindly please help me to identify the problem:

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 9/7/2009
Time: 10:02:15 AM
User: N/A
Computer: N/A
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0x00000000, 0x00000002, 0x00000001, 0x806e4a79). A dump was saved in: C:\WINDOWS\Minidump\Mini090709-01.dmp.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 9/7/2009
Time: 11:55:10 AM
User: N/A
Computer: N/A
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f (0x00000008, 0xf88bdd70, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini090709-02.dmp.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 9/7/2009
Time: 12:52:18 PM
User: N/A
Computer: N/A
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f (0x0000000d, 0x00000000, 0x00000000, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini090709-01.dmp.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 9/7/2009
Time: 1:22:54 PM
User: N/A
Computer: N/A
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x10000050 (0xff383866, 0x00000000, 0xf831386c, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini090709-01.dmp.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
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#2
rshaffer61

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Hello theinvulnerable.... Welcome to GeeksToGo, :) :) :)

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.

Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes

WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply
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#3
theinvulnerable

theinvulnerable

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Hello theinvulnerable.... Welcome to GeeksToGo, :) :) :)

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.

Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes

WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply


Sir, this tool checking my minidump right? But unfortunately my minidump logs in C:\Windows was deleted already by ccleaner. I have to wait again for some bugcheck to have it analyze and give you copy of results soon. Or maybe give me some tutorial on how to analyze the results of this tools. Thanks for the time...
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#4
theinvulnerable

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Now i got BSOD together w/ a logs in event viewer

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 9/8/2009
Time: 3:19:26 AM
User: N/A
Computer: N/A
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0x12080027, 0x0000001c, 0x00000000, 0x804f9fec). A dump was saved in: C:\WINDOWS\Minidump\Mini090809-01.dmp.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

And here's what i do, i run the WhoCrashed Home Edition tool and download the debugger then analyze.

Here is the result:

Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


No crash dumps have been found on your computer


--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

Crash dumps are enabled and no crash dumps have been found on your computer. In case your computer does experience sudden reboots it is likely these are caused by malfunctioning hardware or power failure. Then it's suggested you contact the support department of the manufacturer of your system or test your system with a memory test utility for further investigation.

I have a question on that result, why it tells i don't have dump? Because when i checked it with my own, I saw a dump file on C:\windows\minidump.

BTW, thanks in advance...
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#5
rshaffer61

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WhoCrashed checks mainly for Drivers that cause the crash.
This is why it is not finding anything.


  • Please download the Event Viewer Tool by Vino Rosso VEW and save it to your Desktop:
  • Double-click VEW.exe
  • Under 'Select log to query', select (as appropriate):
    • Application
    • System
  • Under 'Select type to list', select (as appropriate):
    • Error
    • Information
    • Warning
Then use the 'Date of events' or 'Number of events' as follows:

Either:
  • Click the radio button for 'Number of events'
    Type 3 in the 1 to 20 box (or any number from 1 to 20)
    Then click the Run button.
    Notepad will open with the output log.

  • Click the radio button for 'Date of events'
    In the From: boxes type today's date (presuming the crash happened today) 13 07 2009
    In the To: boxes type today's date (presuming the crash happened today) 13 07 2009
    Then click the Run button.
    Notepad will open with the output log.
Please post the Output log in your next reply
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#6
theinvulnerable

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BTW sir i post it first, my pc got BSOD again its the same as what i got few hours ago. And here is the result of whocrashed tool:

Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Mon 9/7/2009 8:49:42 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x1000000A (0xA70A5A14, 0x2, 0x0, 0x80521C95)
Error: Unknown
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

2 crash dumps have been found on your computer. Only 1 have been analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


I'll give you later the other one you want me to do. Thanks!
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#7
theinvulnerable

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Here is the results of VEW:

Vino's Event Viewer v01c run on Windows XP in English
Report run at 08/09/2009 5:07:44 AM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 08/09/2009 4:41:20 AM
Type: error Category: 0
Event: 1000 Source: Application Error
Faulting application nbalive07.exe, version 1.0.0.0, faulting module d3d9.dll, version 5.3.2600.2180, fault address 0x000a3fc7.

Log: 'Application' Date/Time: 08/09/2009 4:30:16 AM
Type: error Category: 0
Event: 1000 Source: Application Error
Faulting application nbalive07.exe, version 1.0.0.0, faulting module nbalive07.exe, version 1.0.0.0, fault address 0x00400e48.

Log: 'Application' Date/Time: 07/09/2009 9:29:40 PM
Type: error Category: 101
Event: 1002 Source: Application Hang
Hanging application YahooMessenger.exe, version 9.0.0.2162, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 08/09/2009 4:56:48 AM
Type: information Category: 1
Event: 101 Source: ESENT
wuauclt (3136) The database engine stopped.

Log: 'Application' Date/Time: 08/09/2009 4:56:48 AM
Type: information Category: 1
Event: 103 Source: ESENT
wuaueng.dll (3136) SUS20ClientDataStore: The database engine stopped the instance (0).

Log: 'Application' Date/Time: 08/09/2009 4:51:48 AM
Type: information Category: 3
Event: 302 Source: ESENT
wuaueng.dll (3136) SUS20ClientDataStore: The database engine has successfully completed recovery steps.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 08/09/2009 4:53:21 AM
Type: information Category: 0
Event: 20158 Source: RemoteAccess
The user melody14379 successfully established a connection to Bayan using the device PPPoE6-0.

Log: 'System' Date/Time: 08/09/2009 4:51:15 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Computer Browser service entered the stopped state.

Log: 'System' Date/Time: 08/09/2009 4:51:14 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Remote Access Connection Manager service entered the running state.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 08/09/2009 4:50:45 AM
Type: warning Category: 0
Event: 1007 Source: Dhcp
Your computer has automatically configured the IP address for the Network Card with network address 0019210FBEB7. The IP address being used is 169.254.77.185.

Log: 'System' Date/Time: 08/09/2009 4:43:35 AM
Type: warning Category: 0
Event: 1007 Source: Dhcp
Your computer has automatically configured the IP address for the Network Card with network address 0019210FBEB7. The IP address being used is 169.254.77.185.

Log: 'System' Date/Time: 08/09/2009 3:20:28 AM
Type: warning Category: 0
Event: 1007 Source: Dhcp
Your computer has automatically configured the IP address for the Network Card with network address 0019210FBEB7. The IP address being used is 169.254.77.185.
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