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Computer Keeps Freezing.....Please Help


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#1
Achilles7

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My computer keeps freezing everytime I try to do anything for longer than 2 minutes. I have a second problem. I accidentally deleted a file that had 30gb worth of my files while in Safe Mode. While deleting it said that the file is too large for the recycle bin and wold I like to delete all. I tried a system restore while in safe mode and in normal mode. Neither restored my deleted files. The C drive is showing that it has gained the 30gb of free space.

Hoe can I retrieve these files and how should I go about repairing my freezing problem. Thanks in advance.

I am using Windows XP. Safe Mode is the only way I can do anything at this point.
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#2
Broni

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Try Recuva to get the file back: http://www.recuva.com/
System restore doesn't restore non-Windows files.

As for freezing/shutting down...when was the last time, you cleaned inside the case (if it's desktop)?
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#3
Achilles7

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Thanks for helping me Broni.

It's a laptop.

Edited by Achilles7, 08 September 2009 - 12:40 AM.

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#4
Broni

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Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)

While in Safe Mode...
Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?
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#5
Achilles7

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Can I run the Recuva in safe mode? My laptop will freeze if its not in safe mode.
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#6
Achilles7

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Gateway

Genuine Intel ® CPU T2050 @ 1.60GHz

798 MHz

1.99GB of RAM

Local Disc (C:) Total size 104 GB

Free Space 75.5 GB ( I accidentally deleted about 30GB)

No Security being used. I haven't used this computer online in a long , long time. I use it mainly to watch my downloaded videos. The videos that I deleted were avi. files. They were not porn.....lol
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#7
Achilles7

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It seems to be working and not freezing.....The Recuva seems to be scanning and not freezing.....What exactly did we do?
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#8
Achilles7

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I tried scanning with Recuva but it gets to 58% and then freezes everything.....I tried it in both normal and sfe mode....The only way to start it again is to turn it off and back on.....Control-Alt-Delete does not work on my comoputer anymore. What now?

Edited by Achilles7, 08 September 2009 - 01:17 AM.

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#9
Achilles7

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Anything else I can try?
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#10
Achilles7

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The computer seems to be working fine and not freezing EXCEPT when I try thr Recuva to recover my files. Any idea what is causing this? Everytime Itry the Recuva, it stops at 58% and then freezes up everything. Any ideas? Thanks
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#11
rshaffer61

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Archilles7
By constantly responding the tech helping you (Broni) will think you are getting assistance from someone else and will not respond to you.
Please wait for him to respond to you as you have had 6 responses since midnight.
Please understand we are all volunteers and we are not here 24 hours a day. Be patient and Broni will get back to you. He is great at tech support.
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#12
Achilles7

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Thanks RShaffer.....I was just trying to give Broni the latest in what I've tried because I need to leave for a little while this morning. I appreciate Broni and your help as well.

I apologize as I'm on edge as I deleted some valuable files.....
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#13
Broni

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By constantly responding the tech helping you (Broni) will think you are getting assistance from someone else and will not respond to you.

Besides, I do sleep and work too :)

Did you actually follow steps from my reply #4?
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#14
Achilles7

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Hi Broni

Yes, I did the steps in #4 and it seems to have improved it greatly but as I said , I still have the freezing issue everytime I try to run the Recuva. I also noticed that when I leave my computer on without using it for a period of 10 miins or more it freezes. Before I followed your steps it was doing this within seconds of opening something.

I need to step out for an hour but will be back to do whatever you can to help me resolve this....Thanks !

Edited by Achilles7, 08 September 2009 - 06:11 PM.

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#15
Broni

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OK. Those steps were for diagnostics only.
You can't run computer like that all the time, because your AV program is not active.
However, it's good to hear about some improvement.
I'd like to see what you have running there.

Download Autoruns for Windows: http://technet.micro...s/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Click Options, then Hide Microsoft Entries.
Click File, then Refresh.
Go File>Export As, and save AutoRuns.txt file to know location.
Attach AutoRuns.txt file to your next reply.


Please download VEW and save it to your Desktop: http://images.malwar...om/vino/VEW.exe

Double-click VEW.exe then under Select log to query, select:
Application
System


Under Select type to list, select:
Critical (Vista only)
Error


Click the radio button for Number of events
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.

In Notepad, click Edit > Select all then Edit > Copy
Reply to this post, click in the reply window and press Ctrl+V on your keyboard to paste the log.


Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).
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