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Unable to access task manager

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I'm trying to fix my mothers computer and using ctrl+alt+del won't bring the task manager up. The computer is running very slow even after a defrag and a system cleanup. She just installed verizon online virus protection and then did the windows updates required to run it. Any help would be greatly appreciated.


(edit: here is the hijackthis log file) localhost 4-open-davinci.com securitysoftwarepayments.com privatesecuredpayments.com secure.privatesecuredpayments.com getantivirusplusnow.com secure-plus-payments.com www.getantivirusplusnow.com www.secure-plus-payments.com www.getavplusnow.com www.securesoftwarebill.com secure.paysecuresystem.com google.ae google.as google.at google.az google.ba google.be google.bg google.bs google.ca google.cd google.com.gh google.com.hk google.com.jm google.com.mx google.com.my google.com.na google.com.nf google.com.ng google.ch google.com.np google.com.pr google.com.qa google.com.sg google.com.tj google.com.tw google.dj google.de google.dk google.dm google.ee google.fi google.fm google.fr google.ge google.gg google.gm google.gr google.ht google.ie google.im google.in google.it google.ki google.la google.li google.lv google.ma google.ms google.mu google.mw google.nl google.no google.nr google.nu google.pl google.pn google.pt google.ro google.ru google.rw google.sc google.se google.sh google.si google.sm google.sn google.st google.tl google.tm google.tt google.us google.vu google.ws google.co.ck google.co.id google.co.il google.co.in google.co.jp google.co.kr google.co.ls google.co.ma google.co.nz google.co.tz google.co.ug google.co.uk google.co.za google.co.zm google.com google.com.af google.com.ag google.com.ar google.com.au google.com.bn google.com.br google.com.by google.com.bz google.com.cu google.com.ec google.com.fj www.google.ae www.google.as www.google.at www.google.az www.google.ba www.google.be www.google.bg www.google.bs www.google.ca www.google.cd www.google.com.gh www.google.com.hk www.google.com.jm www.google.com.mx www.google.com.my www.google.com.na www.google.com.nf www.google.com.ng www.google.ch www.google.com.np www.google.com.pr www.google.com.qa www.google.com.sg www.google.com.tj www.google.com.tw www.google.dj www.google.de www.google.dk www.google.dm www.google.ee www.google.fi www.google.fm www.google.fr www.google.ge www.google.gg www.google.gm www.google.gr www.google.ht www.google.ie www.google.im www.google.in www.google.it www.google.ki www.google.la www.google.li www.google.lv www.google.ma www.google.ms www.google.mu www.google.mw www.google.nl www.google.no www.google.nr www.google.nu www.google.pl www.google.pn www.google.pt www.google.ro www.google.ru www.google.rw www.google.sc www.google.se www.google.sh www.google.si www.google.sm www.google.sn www.google.st www.google.tl www.google.tm www.google.tt www.google.us www.google.vu www.google.ws www.google.co.ck www.google.co.id www.google.co.il www.google.co.in www.google.co.jp www.google.co.kr www.google.co.ls www.google.co.ma www.google.co.nz www.google.co.tz www.google.co.ug www.google.co.uk www.google.co.za www.google.co.zm www.google.com www.google.com.af www.google.com.ag www.google.com.ar www.google.com.au www.google.com.bn www.google.com.br www.google.com.by www.google.com.bz www.google.com.cu www.google.com.ec www.google.com.fj google.com www.google.com bing.com www.bing.com search.yahoo.com www.search.yahoo.com search.live.com search.msn.com googleads.g.doubleclick.net www.googleads.g.doubleclick.net pubads.g.doubleclick.net www.pubads.g.doubleclick.net partner.googleadservices.com www.partner.googleadservices.com www.partner.googleadservices.com

Edited by Mouth, 08 September 2009 - 01:35 PM.

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    Kraków my love :)

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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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