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Unable to access task manager


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#1
Mouth

Mouth

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I'm trying to fix my mothers computer and using ctrl+alt+del won't bring the task manager up. The computer is running very slow even after a defrag and a system cleanup. She just installed verizon online virus protection and then did the windows updates required to run it. Any help would be greatly appreciated.

Mouth

(edit: here is the hijackthis log file)
127.0.0.1 localhost
74.125.45.100 4-open-davinci.com
74.125.45.100 securitysoftwarepayments.com
74.125.45.100 privatesecuredpayments.com
74.125.45.100 secure.privatesecuredpayments.com
74.125.45.100 getantivirusplusnow.com
74.125.45.100 secure-plus-payments.com
74.125.45.100 www.getantivirusplusnow.com
74.125.45.100 www.secure-plus-payments.com
74.125.45.100 www.getavplusnow.com
74.125.45.100 www.securesoftwarebill.com
74.125.45.100 secure.paysecuresystem.com
64.86.17.32 google.ae
64.86.17.32 google.as
64.86.17.32 google.at
64.86.17.32 google.az
64.86.17.32 google.ba
64.86.17.32 google.be
64.86.17.32 google.bg
64.86.17.32 google.bs
64.86.17.32 google.ca
64.86.17.32 google.cd
64.86.17.32 google.com.gh
64.86.17.32 google.com.hk
64.86.17.32 google.com.jm
64.86.17.32 google.com.mx
64.86.17.32 google.com.my
64.86.17.32 google.com.na
64.86.17.32 google.com.nf
64.86.17.32 google.com.ng
64.86.17.32 google.ch
64.86.17.32 google.com.np
64.86.17.32 google.com.pr
64.86.17.32 google.com.qa
64.86.17.32 google.com.sg
64.86.17.32 google.com.tj
64.86.17.32 google.com.tw
64.86.17.32 google.dj
64.86.17.32 google.de
64.86.17.32 google.dk
64.86.17.32 google.dm
64.86.17.32 google.ee
64.86.17.32 google.fi
64.86.17.32 google.fm
64.86.17.32 google.fr
64.86.17.32 google.ge
64.86.17.32 google.gg
64.86.17.32 google.gm
64.86.17.32 google.gr
64.86.17.32 google.ht
64.86.17.32 google.ie
64.86.17.32 google.im
64.86.17.32 google.in
64.86.17.32 google.it
64.86.17.32 google.ki
64.86.17.32 google.la
64.86.17.32 google.li
64.86.17.32 google.lv
64.86.17.32 google.ma
64.86.17.32 google.ms
64.86.17.32 google.mu
64.86.17.32 google.mw
64.86.17.32 google.nl
64.86.17.32 google.no
64.86.17.32 google.nr
64.86.17.32 google.nu
64.86.17.32 google.pl
64.86.17.32 google.pn
64.86.17.32 google.pt
64.86.17.32 google.ro
64.86.17.32 google.ru
64.86.17.32 google.rw
64.86.17.32 google.sc
64.86.17.32 google.se
64.86.17.32 google.sh
64.86.17.32 google.si
64.86.17.32 google.sm
64.86.17.32 google.sn
64.86.17.32 google.st
64.86.17.32 google.tl
64.86.17.32 google.tm
64.86.17.32 google.tt
64.86.17.32 google.us
64.86.17.32 google.vu
64.86.17.32 google.ws
64.86.17.32 google.co.ck
64.86.17.32 google.co.id
64.86.17.32 google.co.il
64.86.17.32 google.co.in
64.86.17.32 google.co.jp
64.86.17.32 google.co.kr
64.86.17.32 google.co.ls
64.86.17.32 google.co.ma
64.86.17.32 google.co.nz
64.86.17.32 google.co.tz
64.86.17.32 google.co.ug
64.86.17.32 google.co.uk
64.86.17.32 google.co.za
64.86.17.32 google.co.zm
64.86.17.32 google.com
64.86.17.32 google.com.af
64.86.17.32 google.com.ag
64.86.17.32 google.com.ar
64.86.17.32 google.com.au
64.86.17.32 google.com.bn
64.86.17.32 google.com.br
64.86.17.32 google.com.by
64.86.17.32 google.com.bz
64.86.17.32 google.com.cu
64.86.17.32 google.com.ec
64.86.17.32 google.com.fj
64.86.17.32 www.google.ae
64.86.17.32 www.google.as
64.86.17.32 www.google.at
64.86.17.32 www.google.az
64.86.17.32 www.google.ba
64.86.17.32 www.google.be
64.86.17.32 www.google.bg
64.86.17.32 www.google.bs
64.86.17.32 www.google.ca
64.86.17.32 www.google.cd
64.86.17.32 www.google.com.gh
64.86.17.32 www.google.com.hk
64.86.17.32 www.google.com.jm
64.86.17.32 www.google.com.mx
64.86.17.32 www.google.com.my
64.86.17.32 www.google.com.na
64.86.17.32 www.google.com.nf
64.86.17.32 www.google.com.ng
64.86.17.32 www.google.ch
64.86.17.32 www.google.com.np
64.86.17.32 www.google.com.pr
64.86.17.32 www.google.com.qa
64.86.17.32 www.google.com.sg
64.86.17.32 www.google.com.tj
64.86.17.32 www.google.com.tw
64.86.17.32 www.google.dj
64.86.17.32 www.google.de
64.86.17.32 www.google.dk
64.86.17.32 www.google.dm
64.86.17.32 www.google.ee
64.86.17.32 www.google.fi
64.86.17.32 www.google.fm
64.86.17.32 www.google.fr
64.86.17.32 www.google.ge
64.86.17.32 www.google.gg
64.86.17.32 www.google.gm
64.86.17.32 www.google.gr
64.86.17.32 www.google.ht
64.86.17.32 www.google.ie
64.86.17.32 www.google.im
64.86.17.32 www.google.in
64.86.17.32 www.google.it
64.86.17.32 www.google.ki
64.86.17.32 www.google.la
64.86.17.32 www.google.li
64.86.17.32 www.google.lv
64.86.17.32 www.google.ma
64.86.17.32 www.google.ms
64.86.17.32 www.google.mu
64.86.17.32 www.google.mw
64.86.17.32 www.google.nl
64.86.17.32 www.google.no
64.86.17.32 www.google.nr
64.86.17.32 www.google.nu
64.86.17.32 www.google.pl
64.86.17.32 www.google.pn
64.86.17.32 www.google.pt
64.86.17.32 www.google.ro
64.86.17.32 www.google.ru
64.86.17.32 www.google.rw
64.86.17.32 www.google.sc
64.86.17.32 www.google.se
64.86.17.32 www.google.sh
64.86.17.32 www.google.si
64.86.17.32 www.google.sm
64.86.17.32 www.google.sn
64.86.17.32 www.google.st
64.86.17.32 www.google.tl
64.86.17.32 www.google.tm
64.86.17.32 www.google.tt
64.86.17.32 www.google.us
64.86.17.32 www.google.vu
64.86.17.32 www.google.ws
64.86.17.32 www.google.co.ck
64.86.17.32 www.google.co.id
64.86.17.32 www.google.co.il
64.86.17.32 www.google.co.in
64.86.17.32 www.google.co.jp
64.86.17.32 www.google.co.kr
64.86.17.32 www.google.co.ls
64.86.17.32 www.google.co.ma
64.86.17.32 www.google.co.nz
64.86.17.32 www.google.co.tz
64.86.17.32 www.google.co.ug
64.86.17.32 www.google.co.uk
64.86.17.32 www.google.co.za
64.86.17.32 www.google.co.zm
64.86.17.32 www.google.com
64.86.17.32 www.google.com.af
64.86.17.32 www.google.com.ag
64.86.17.32 www.google.com.ar
64.86.17.32 www.google.com.au
64.86.17.32 www.google.com.bn
64.86.17.32 www.google.com.br
64.86.17.32 www.google.com.by
64.86.17.32 www.google.com.bz
64.86.17.32 www.google.com.cu
64.86.17.32 www.google.com.ec
64.86.17.32 www.google.com.fj
64.86.17.32 google.com
64.86.17.32 www.google.com
64.86.17.32 bing.com
64.86.17.32 www.bing.com
64.86.17.32 search.yahoo.com
64.86.17.32 www.search.yahoo.com
64.86.17.32 search.live.com
64.86.17.32 search.msn.com
64.86.17.32 googleads.g.doubleclick.net
64.86.17.32 www.googleads.g.doubleclick.net
64.86.17.32 pubads.g.doubleclick.net
64.86.17.32 www.pubads.g.doubleclick.net
64.86.17.32 partner.googleadservices.com
64.86.17.32 www.partner.googleadservices.com
64.86.17.32 www.partner.googleadservices.com

Edited by Mouth, 08 September 2009 - 01:35 PM.

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#2
Broni

Broni

    Kraków my love :)

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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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