[rwils53]

Rwils
Windows xp home would not boot to normal screen, but able to boot to safe mode.
Run Win xp repair CD and thing just got worse. Now I am dead in the water, unable to boot to the safe mode at all.

(Note) when I was able to boot in safe mode, I was unable to run any new virus scans, was able to run norton internet sec. and windows defender, with no errors to report.

How do I fix this problem? I would like to save all files and folders, if possible

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if any additional info is required. please let me know?

[rwils53]

if any additional info is required. please let me know?

[rshaffer61]

Hello rwils53.... Welcome to GeeksToGo,

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.

When you say you ran the repair installation how did oyu run it and with what cd?
IS the cd full version or upgrade
OEM or Retail
Recovery disk?
Is the system name brand and if so what make and model number please?
What were the original issues that caused the problem?
What happens now when you try to bootup the system?
When you try to boot to safe mode do you get any error message or a BSOD?

[rwils53]

Hi rshaffer61

you asked a lot of question, now for some answers:
the disk used is OEM
windows XP home edition full version cd,
the P/c is a 10 year old P/c, built by a friend, no brand name.
The orginal issue was windows would not start, and when I try to boot the system, it just stops and the main windows loading screen with the flashing loading bar.

When I try to boot in the safe mode now it says it is unable to do so and press enter to restart

I booted using the home cd, to windows setup,pressed enter,pressed F8 for I agree on lic issue,and then pressed r for repair.

[rwils53]

rshaffer61:

Just tried to load from cd again in repair mode, now P/c is saying:

Setup cannot set the required Windows XP configuration information. This indicates an internal ertror.

Contact your system admin.

Edited by rwils53, 09 September 2009 - 01:19 PM.

[rshaffer61]

OK first thing is to backup your data files.
This way we know they are safe.

Get Puppy Linux Download this file:
puppy-2.16-seamonkey-fulldrivers.iso
and burn it to cd
..
If you don't have a burning program that will burn .ISO files get burncdcc from my signature below ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is in good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all yor data to cd/dvds
you can also use it to backup your data to a external usb harddrive..You must have it hooked to the computer when you boot up with puppy.

[rwils53]

rshaffer61

Found puppy 2.16.1 seamonkey fulldrivers.iso, you are talking about this one, right?

using DSL line for download, this will take apx. 30 mins

Edited by rwils53, 09 September 2009 - 02:27 PM.

[rshaffer61]

are you very busy today
rwils

Always busy but I had some household work to get done so I am not sitting here for extended periods.
Is there something I can assist with or questions I can try to answer for you?

[123Runner]

Thats the file you want.

HOW TO USE PUPPY LINUX

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all yor data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...
==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..


after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will

mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash

drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in

again..click on the drives icon again and repeat until you have all your data transferred to the working
system..

Thanks to happyrock for the instructions

[rwils53]

Thanks to Rshaffer61 & 123runner:


for the info, with a dsl line downloading is slow, I also need to clear out my 6gigbit USB drive, before loading LInux software on bad P/c. Transfering the file will take some time. I will leave this line open for a additional help needed. And then for the fix.....

[rwils53]

To anyone:

I downloaded puppy.2.16.1 seamonkey.fulldrivers.iso to my harddrive then copied/wrote it to a cd, I tried to run this cd on the bad machine and it didn,t run.
WHY?

[rshaffer61]

Did you burn the file as a ISO Image?
If you didn't then the cd won't boot.
You can't burn it as a data file or anything else.
The ISO contains everything to boot the system.
Also make sure your boot sequence is set to boot to cdrom first.
This is done in the bios.

[rwils53]

THE BOOT IS SET FOR CD/ROM FIRST

HOW DO YOU SET THE ISO IMAGE WHEN YOU BURN THE FILE TO A CD, I DIDN,T DO THAT
I COPIED THE FILE FROM THE HYPER LINK SETUP BY RSHAFFER61 TO MY P/C AND THEN DRAGED THE IMAGE TO THE CD COPIER, HOW DO YOU BURN A ISO IMAGE TO A CD USING MICROSOFT CD BURNER

Edited by rwils53, 09 September 2009 - 04:07 PM.

[123Runner]

From post 6

Get Puppy Linux Download this file:
puppy-2.16-seamonkey-fulldrivers.iso
and burn it to cd
..
If you don't have a burning program that will burn .ISO files get burncdcc from my signature below ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you

1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start



make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is in good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all yor data to cd/dvds
you can also use it to backup your data to a external usb harddrive..You must have it hooked to the computer when you boot up with puppy.

[rwils53]

THANKS TO ALL, AGAIN
THE DURNCDCC IS FAST AND IT WORKS GREAT. I AM MOVING FILES AS I TALK TO YOU.

NOW DOWN TO BUSINESS, ONCE THE DATA IS MOVED, WHAT SOFTWARE CAN I RUN ON THE BAD P/C
IN A LOADABLE FORMAT TO RUN TO VERIFY A SCANDISK,OR CHKDSK, NEED TO TEST HARDDRIVE...
AND 2 WHAT SOFTWARE TO TEST FOR VIRUS ON THIS DRIVE, MIGHT NEED TO CHECK IT ALL, THIS P/C IS PER-SAY DEAD. IT WILL NOT RUN IN SAFE MODE ANY MORE