Note: If you already have Malwarebytes' Anti-Malware, just run and update it.. Then do a "Perform Full Scan"
Double Click mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Full Scan", then click Scan.
- The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy&Paste the entire report in your next reply.
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
Please run a free online scan with the ESET Online Scanner
Note: You will need to use Internet Explorer for this scan.
- Tick the box next to YES, I accept the Terms of Use.
- Click Start
- When asked, allow the ActiveX control to install
- Click Start
- Make sure that the options Remove found threats and the option Scan unwanted applications is checked
- Click Scan
Wait for the scan to finish - Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
- Copy and paste that log as a reply to this topic
How's the computer now?