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Please help! Windows shows only background on startup with no icon


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#1
tomcruise3230

tomcruise3230

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I tried everything to see what is wrong.
1. Cannot even go to "safe mode".
2. tried typing "explorer.exe" on new task but it says "cannot be located.
3. tried new task, typed regedit, clicked ok and went to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Current
Version\Image File Execution Options\
but explorer.exe is not located their.

So, I have run out of options. The problem started when I deleted my license key for kaspersky internet security 7.0 because got black listed. After that, it stop protecting my computer form viruses, spyware, etc. So when i shut down my PC after that it gave me the blank background screen with no icons, nothing.

Please help me with what I should do!
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#2
makai

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The problem started when I deleted my license key for kaspersky internet security 7.0 because got black listed.

What do you mean the license key got blacklisted?
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#3
rshaffer61

rshaffer61

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I know why
:)
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