Posted 10 September 2009 - 06:35 PM
Posted 10 September 2009 - 07:34 PM
Let's try something...
Click Start, then Run. Type winword /s and click "Ok".
Word should open with the error showing. Now open Task Manager either by using Ctrl + Alt + Del or by right clicking on the taskbar and selecting Task Manager from the menu. Look under the "Processes" tab and locate the entry for msiexec.exe with your username next to it. Do not choose the one with "System" next to it (should it be listed). Click on the msiexec.exe process to select it, then click on the "End Process" button.
Close Word and open it again the same way as before (winword /s) and see if Word opens without the error. If it does, close Word and open it normally and see if the error is gone.
Posted 10 September 2009 - 08:30 PM
Edited by mzlead, 10 September 2009 - 08:30 PM.
Posted 10 September 2009 - 08:34 PM
Does msiexec.exe with your username next to it show up if you click on the "Show processes from all users" button?
Posted 10 September 2009 - 08:51 PM
Posted 10 September 2009 - 08:58 PM
Select that msiexec.exe entry and click the End Process button...does the message go away?
Posted 10 September 2009 - 09:22 PM
Posted 10 September 2009 - 09:27 PM
Posted 11 September 2009 - 06:18 AM
Your best option at this point is to round up a disk of the same version of Office and run the installer again.
Another option you might consider is the free open source alternative...Open Office.
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