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HELP! All my Internet images are PIXELATED!


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#1
flowergirl

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All my pictures on the Internet, for some reason,
have become PIXELATED.

Do you have any ideas how to get them
back to normal?

Thank you very very much
Janie :tazz:

Edited by flowergirl, 14 May 2005 - 09:45 PM.

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#2
austin_o

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If you are using IE go to tools, internet options, advanced. Scroll down to multimedia and make sure show pictures is checked. The default settings for IE will work also so you could restore defaults. :tazz:
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#3
flowergirl

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Thanks for your reply, Austin.

I went to Tools...advanced and everything is checked in the mulitmedia.
I also clicked on restore defaults.

Unfortuately, all images are still covered in pixel squares. :tazz:

Any more ideas?

Thanks, Janie ;)

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#4
flowergirl

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P.S. to the above message.

I have also went to Control Panel...settings and my Screen Resolution is
800 X 600 pixels (the same as it has always been) and my Color is 32 bits.

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#5
flowergirl

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My oh my...I am so surprised there are so many people here asking questions.

If anyone would happen to have a suggestion for a solution to my PIXEL problem, please let me know.

Very much appreciated!
:tazz:

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#6
austin_o

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so it was ok and working great, then all of a sudden you got the pixels. Do you remember what you did just prior to this problem appearing? Did you download/install some software? You could try system restore. You could also try using another browser like Firefox and see if you have the same problem. If you didn't change anything and it just cropped up, I would suspect malware. See the guide right at the top of this forum where it says " Do you suspect a malware (Spyware, Virus, Trojan) infection? Please start here. "

There is lots of malware out there seeking systems to mess up, and IE is the path they take because of its well known vulnerabilities.
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#7
flowergirl

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Thanks Austin.
Yes, it was working GREAT and then suddenly I noticed all these squares on
every image or picture sent to me.

I did the Norton complete computer scan, no virus's.

I do have Mozilla Firefox browser as a choice...
I can connect to the Internet through IE or Firefox and I still have the
same pixelated pictures. :tazz:

I can't think of anything I have done differently.

I did download Express XL through my Internet server but I tried disabling it
and it doesn't help.

Also I have Ad Aware and run it to get rid of those little 'parasites'.

So I don't know..I may take it to my computer shop.
If I do, I will come back here and let you know what they found out.

Thanks, Janie
P.S. How do I do SYSTEM RESTORE?

Edited by flowergirl, 14 May 2005 - 05:25 PM.

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#8
austin_o

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I think you should work through the malware guide and see if it fixes it. Norton may not find it. Did you run spybot? Xcleaner? Try a free on line scan at http://housecall.trendmicro.com/ It has found stuff for me that Norton missed (I use Norton AV, part of Norton System Works).

The link right above where it says Please start here: http://www.geekstogo..._Log-t2852.html

Format and re-install should be the last resort.

For a system restore, go to Start, all programs, accessories, system tools, system restore. Look for a restore point date prior to the trouble.

Edited by austin_o, 14 May 2005 - 06:41 PM.

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#9
flowergirl

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Hi Austin.
When you said 'what have I changed on my computer lately', you got the
wheels turning in my mind. I had recently downloaded Express XL for faster
Internet speed. (It costs 4.00 more each month onto my 17.95 dial up.)

I wrote to my Internet provider and here was the reply:

"Since you are running ExpressXL you might have changed a settings to
make that happen. All you need to do it right click on the
ExpressXL icon by your clock and then click settings. Once you have
done that move the slider bar closer to the better picture and then
click OK. Then just restart your computer."


So I did this and VIOLA' , all my images are clear as a bell!
I had to move the lever as I had it set on 'lower for faster webpage download' (I do remember doing that) and if I moved it to the right, or highest setting, the original images could be retrieved. :tazz: ;) ;)

I wish everyone could solve their computer problems this quickly.

There usually is an answer and a reason, right?

Thanks so much, I will use this site again if I have a question or a problem.
Janie with the clear computer images again
:) :) :)

Edited by flowergirl, 14 May 2005 - 08:56 PM.

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#10
austin_o

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Janie
Glad you got it figured out and fixed. Yep, always is a reason. Your re-visiting my question found it. Great!
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