I boxed it up but saw that HP said to backup all your data in case they can't login to the machine.
As the laptop would not boot I took the drive out and put it in a caddy and then mounted the drive on my XP machine.
I used NT XP backup to create a bkf copy of the drive (I did not have time to do a real image backup)
The Laptop came back with a new motherboard and found they have reimaged the drive.
I found that you can download a copy of NT backup for Vista as the new backup for vista "Windows Backup and Restore Center" does not support BKF images.
The laptop has about 5 user accounts that I would like to restore as well as programs. I was thinking of removing the drive out of the laptop and then putting it in a caddy and then restoring the whole backup on to the top of the current standard vista build.
But if there is another way or better idea to restore all the user accounts and programs please let me know.