[ivry012]

A friend recently downgraded her Compaq Presario C700 from Vista to Xp Pro. Now she has no video or sound drivers and a few others. Needless to say I have ended up with this mess and am trying to fix it. Any help you can give me would be appreciated.

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Hi ivry012 and welcome to Geeks to Go.

What needs to be done is to install all of the chipset drivers for the laptop that are specific to the XP version you have.

Start here at Your Compaq/ HP drivers

[123Runner]

Hi ivry012 and welcome to Geeks to Go.

What needs to be done is to install all of the chipset drivers for the laptop that are specific to the XP version you have.

Start here at Your Compaq/ HP drivers

[ivry012]

Okay thank you I will do that and post back what drivers I am still having issues with

[ivry012]

Okay I installed the chipset and a few other drivers that I found. I still have Ethernet Controller,Modem Device on high def audio bus and other device listed under other devices. Any way to tell what they are?

[rshaffer61]

Please Go to
1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4. Look for any entries with Yellow Exclamation ! marks or Red X's

Take a screenshot

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply


Which C700 notebook do you have?
Maybe we can help find the missing drivers for you.

[ivry012]

It is a Compaq C751NR

Attached Thumbnails

• 

Edited by ivry012, 13 September 2009 - 12:23 AM.

[123Runner]

We are going to have to do this a different way. The HP site doesn't list chipset drivers for XP.
Hopefully we will find out what the main board manufacturer is.

Download (from my signature) Everest.
Run everest
On the far left expand computer
Click on summary
Go to the top and click on report
click on quick report-summary
click on plain text.
copy the info to your next post.

There is no need to include anything below Debug PCI



Rshaffer61....I wonder if we should try the Vista drivers and chipset that are listed?

[123Runner]

I have done some more searching.
A downgrade from Vista to XP is always tough because all new computers are built for Vista. The manufactureres do not make drivers for XP.

Anyways here are a few links. The consensus is that nearly any c7xx XP drivers will work on this machine.

The 1st link seems to be the most promising.
http://www.zyxware.c...-for-windows-xp
http://www.mmoogle.o...sxpdrivershowto
http://forums11.itrc...hreadId=1195182
http://www.fixya.com...ows_xp_conexant
http://forums.driver...vforum=0c236d19

When you find the drivers that work, burn them to a CD and save them where you can find them again.

[rshaffer61]

123Runner

[ivry012]

Okay I installed all the drivers listed on the first link. There are still 2 left with yellow exlimation points by them.So I went ahead and ran EVEREST.


--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer MISTY-0C3C00C06
Generator Misty
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2009-09-13
Time 11:19


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MISTY-0C3C00C06
User Name Misty

Motherboard:
CPU Type Unknown, 1600 MHz (4 x 400)
Motherboard Name Hewlett-Packard Compaq Presario C700 Notebook PC
Motherboard Chipset Unknown
System Memory 1013 MB
BIOS Type Insyde (12/14/07)

Display:
Video Adapter Mobile Intel® 965 Express Chipset Family (256 MB)
Video Adapter Mobile Intel® 965 Express Chipset Family (256 MB)
Monitor Plug and Play Monitor [NoDB]
Monitor Plug and Play Monitor [NoDB]
Monitor Plug and Play Monitor [NoDB]

Multimedia:
Audio Adapter Conexant HD Audio output

Storage:
IDE Controller Intel® ICH8M 3 port Serial ATA Storage Controller - 2828
Disk Drive Hitachi HTS541612J9SA00 (111 GB, IDE)
Optical Drive TSSTcorp CDDVDW TS-L632H
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 114463 MB (105995 MB free)

Input:
Keyboard HID Keyboard Device
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Alps Pointing-device

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.0.71)

Peripherals:
Printer Microsoft XPS Document Writer
USB1 Controller Intel® ICH8 Family USB Universal Host Controller - 2830 [NoDB]
USB1 Controller Intel® ICH8 Family USB Universal Host Controller - 2831 [NoDB]
USB1 Controller Intel® ICH8 Family USB Universal Host Controller - 2832 [NoDB]
USB2 Controller Intel® ICH8 Family USB2 Enhanced Host Controller - 2836 [NoDB]
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

Edited by ivry012, 13 September 2009 - 12:20 PM.

[rshaffer61]

What are the two in Device Manager still showing?

[ivry012]

Ethernet Controller and Modem device in high def audio bus

[rshaffer61]

Ethernet Adaptor Driver