[nanell212]

I downloaded RegiCure and can't open anything on my computer. All my programs are still there as far as I know but I can't open any of them - can't get on the Internet - PlanoStandAlone keeps trying to open too. Have I ruined my computer?? My problem initially was I couldn't download flashplayer - I should have left it at that!

Now I deleted RegiCure and my computer is totally blank.

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Hello Nanell22.... Welcome to GeeksToGo,

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.


Reboot and go tot he boot menu.
Try clicking on the line that says bott with last known goof configuration
Does that work?
If not try Safe Mode
Does that work?

[rshaffer61]

Hello Nanell22.... Welcome to GeeksToGo,

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.


Reboot and go tot he boot menu.
Try clicking on the line that says bott with last known goof configuration
Does that work?
If not try Safe Mode
Does that work?

[nanell212]

I went into the reboot menu - that item didn't show - I did go into my hard disk and got into my computer - problem is I get a message "windows sockets initialization failed" - the it tries to install a PlanoStandAlone file.

[brandonhinsz]

If you can get in, either in regular or safe mode, click start, run, then type msconfig, go to the startup tab and you will see many things checkmarked, make a list of them and post them here. Next, I would push crt alt dlt and make a copy of all runing processes, make a list and post them here as well. you may be able to disable the program you downloaded from opening upon startup, thus allowing you to be able to clean the registry and remove this item.

Please do correct me if im wrong here.

[123Runner]

Hi nanell212.

As you are well aware, running a registry cleaner is what got you in this pickle in the first place.
We do not recommend any registry cleaners what so ever. Yes I know, a lot of sites and professionals say they are perfectly safe, but, they want you to buy it.

Lets see if we can fix your problem.
Where do we stand?
Is the computer at all bootable?
Can you get in to "last known good configuration" or "safe mode"?
If so, have you tried a system restore to a point prior to the problem.

FYI: You must mean "Panostandalone". This is related to some HP software you have. Just point to the HP cd you have.

Lets hope that the registry is not so messed up that we can't fix it. A registry cleaner will wipe out tons of stuff that is needed to operate.

Do you know if Regcure created a backup of the registry?

123runner

[nanell212]

I don't know if RegCure has a registry or not - I deleted them from my computer. Her is a list of my Start-Up Menu:

NvCpl
PRONoMgr
iaanotif
CTSysVol
CTDVDDet
CTHELPER
REGSVR32
UPDReg
DSentry
Realsched
dlbabmgr
BCMSMMSG
WkUFind
sgtray
HPWuSched2
qttask
jusched
DefMgr
PCMService
NEWDOT~32
mm tray
mmtask
McPvTray
mcagent
iTunesHelper
mnvexor
GoogleToolbarNotifier
ctfmon
Blank space - checked??
MsnMsgr
IncMail
skinkers
Adobe Reader Speed Launch
HP Digital Imaging Monitor
HP Image Zone Fast Start
Microsoft Office
VZAccess Manager

Processes:

WMP54Gv4.exe
msconfig.exe
taskmgr.exe
msiexec.exe
hpqgalry.exe
ctfmon.exe
svchost.exe
spoolslv.exe
LEXBCES.EXE
asqUpdSv.exe
explorer.exe
svhost.exe
svhost.exe
svhost.exe
svhost.exe
svhost.exe
lsass.exe
services.exe
winlogon.exe
crss.exe
WLService.exe
smss.exe
MsPMSPSv.exe
wdfmgr.exe
svchost.exe
SeaPort.exe
fxssvc.exe
jqs.exe
IAANTimon.exe
STSVCCDA.EXE
System
System Idle Process

Will that help?

[123Runner]

Now I deleted RegiCure and my computer is totally blank.

What does totally blank mean?

And you haven't answered this

Lets see if we can fix your problem.
Where do we stand?
Is the computer at all bootable?
Can you get in to "last known good configuration" or "safe mode"?
If so, have you tried a system restore to a point prior to the problem.

I don't mess with the services.

As for the startup which are in msconfig, there are a few I recognize. The rest I would have to search on.
You can safely uncheck the following:
Realsched
MsnMsgr
Adobe Reader Speed Launch

[rshaffer61]

I went into the reboot menu - that item didn't show - I did go into my hard disk and got into my computer - problem is I get a message "windows sockets initialization failed" - the it tries to install a PlanoStandAlone file.

What option's are showing?

[rshaffer61]

Also can you provide some system specs?

• Make and Model
• Total Hard drive space and free space if you can
• Total memory installed

[nanell212]

I have a Dell Pentium (3.00 GHz 2.99 GHz, 512MB of RAM
Microsoft Windows XP Home Edition - Version 2002
. I'm sorry, where do I go to find how much memory has
been used?? I'm not very computer literate.

I am not able to use my internet so am using my laptop to e-mail you.

[rshaffer61]

OK just some points I would like to address:
512 megs of memory is the minimum for XP to run without everything else you may want to run.
What you have in actuality is
512 Total
64 megs of shared
448 Total Left
256 XP uses itself
188 megs left to run everything else.
The so called Sweet Spot for XP is 1 gig of memory
This being the case I would suggest Go to HERE and run the Crucial online scanner.
This will give you the exact memory configuration for your system. You do not have to buy the memory from there, but write down the information and if you need assistance in purchasing the upgrade memory GTG can assist with suggestions also.

What is your response to the question in post #8?

[nanell212]

#8 - there are no options - it just has the warning.

[rshaffer61]

There is no Advance Boot Menu thats hows up?
This is where you would be able to boot into Safe Mode

Is your system a name brand system and if so what make and model?

[nanell212]

I can't get into the Internet to run the Crucial website. I tried to re-install my Verizon but my computer won't let me install anything - I get the message "Windows Sockets Initialization Failed".

[123Runner]

Do you have an XP install cd (not a recovery cd)