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Truth is, there are so many things wrong that I don't know what to


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#1
Katarzyna

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I wasn't sure where to put this, but I was in a hurry.

Basically, my computer is at its worst.
It's been this way for over a week now, but yesterday it got dramatically worse.
It's difficult to describe, but I'll do my best.

I am using the latest version of Firefox.
Nothing wants to load.

It takes several minutes to load any site, and most don't load at all.

video are the worst.
No video on youtube will work for me at all.
The site barely comes on, and the videos stay in this black loading screen forever.

I've asked this question before on different sites, and did everything that I was instructed to, but nothing helped.

I have tried different browsers, scanned my computer with several different scanners for virus', spyware, malware, you name it, I've scanned for it.

Ive updated my flash player, and windows.

Everything I have is pretty much up to date.

I do have an older computer which is not always the easiest to use, but it has never acted this way before.

I rely a lot of my computer, and cannot stand it acting this way.

I'm not skilled at computers, so I deeply hope that someone here can tell me what's wrong and how to fix it.

Even suggestions would be fine.

I really cannot afford a new computer any time soon, so if there's anyway around that I'd be grateful.

I have a broadband connection, and am using Windows XP.

Another thing, certain things don't want to close.
Like, if I open up my documents or anything like that, I can't get them to close.

Also, I have tried disabling the firewall.
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#2
makai

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Hello,
You mention...

It's been this way for over a week now

... so can I assume that 3 weeks ago, your computer was running perfectly fine? Have you tried a System Restore?
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#3
Katarzyna

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It's been almost two weeks.
I don't think system restore would work since I had it turned off.
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#4
makai

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I don't think system restore would work since I had it turned off.

Now that doesn't help! :)

Go HERE and download the Everest Home. Install and run the program.

In the menu, go to Report, then select Report Wizard.
Click Next.
Choose Custom selection, Click Next
Uncheck everything except Computer, Motherboard, Multimedia, Click Next
Select Plain Text, Click Finish
Everest will run. When it's done, it'll launch a plain text window, Save the document to your Desktop, and attach it to your next post.
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#5
Wander

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Do you have a bandwidth cap?
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#6
123Runner

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It takes several minutes to load any site, and most don't load at all

. A bandwidth cap won't allow the op on at all. The op is at least getting some sites.
We need the report so we can take a look at the ram and drive space.

Katarzyna, also go into device management and look for any yellow ? or red !
To get there...
Go to start....run and type in devmgmt.msc and click on OK
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#7
Wander

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Some ISPs rather than giving you no access, restrict the connection speed instead.
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#8
Katarzyna

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Here are the results of the EVEREST scan.
I don't understand a word of it, unfortunately.

Attached Files


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#9
Katarzyna

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Do you think that performing a full system recovery would help?
I hate doing that, but if it's my only option.
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#10
rshaffer61

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Problem one:
System Memory 448 MB (PC3200 DDR SDRAM)
Bare minimum for XP to function not counting anything else.

Suggestion:
Increase memory to at least 1 gig.
Go to HERE and run the Crucial online scanner.
This will give you the exact memory configuration for your system. You do not have to buy the memory from there, but write down the information and if you need assistance in purchasing the upgrade memory GTG can assist with suggestions also.

Second Suggestion:

Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.

We will go through and find options to help speed up after receiving the Autoruns report. :)


Sorry Makai just adding as much info as possible to help. :)
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#11
makai

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Do you think that performing a full system recovery would help?

A clean newly recovered system is always nice to have, however, you may not have to do this yet. However, if you feel you just want to get over this, then by all means the decision is up to you.

Your Everest report doesn't show anything other than having only 512megs of ram (recommended is at least 1gig of ram). However, I don't think the ram is the problem... at least not in the form of quantity. However, the usage of the ram is high, which means there may be more programs using the ram, thus limiting the programs you want to use the ram for... like your browsers. That said, even if you increased the ram, that wouldn't stop the programs from using the ram, it would only make more ram available for your browsers. Thus, I don't think it's a ram quantity problem, but possibly something else... like too many processes running at the same time.

Another thing, certain things don't want to close.
Like, if I open up my documents or anything like that, I can't get them to close

By the way, what does this mean. What can't you close? Docurments, pictures, or are you saying you can't close the My Documents folder?

You mentioned you scanned your computer, but did you receive any help from any Malware experts?
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#12
Katarzyna

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Here is my report.

Attached Files


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#13
rshaffer61

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Autoruns looks pretty good. A few entries that could be stopped

Open Autoruns, click on "Logon" tab, and UN-check:

+ SunJavaUpdateSched


The next file needs to be manually disabled and is only needed if you use multi language on your keyboard. If you do then skip the step.


To turn off just ctfmon.exe go to:

Control Panel then to Regional and Language Options

Click on the Languages Tab then click the Details button

Click on the Advanced tab

Check the box that says Turn off advanced text services option

Click A and then OK




When done restart computer and then:


Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:
It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

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#14
Katarzyna

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The thing I mentioned about programs not closing seems to have fixed itself.
I still cannot get youtube videos to load at all.
I can barely even get into the website.
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#15
makai

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You may have too many monitoring programs running. Try disabling Tea Timer in Spybot. Also you can go to Start>run... type in msconfig... then in the System Configuration Utility window, select the Startup tab... then uncheck everything. You'll be required to restart your computer and when it does, put a check mark in the window that pops up and click ok so the window won't pop up everytime you restart. Then see if your browsers work better. This is only troubleshooting, so it may or may not help. We have yet to determine what exactly is going on.

Beyond that, can you tell me how many processes are running in Task Manager? Press ctrl+alt+del to launch Task Manager.
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