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AMD Processor Detection problem


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#1
Chirag64

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Hello, I just recently upgraded my computer by installing a new amd processor, the x2 550 Phenom II. But a week later, i suddenly noticed in MY COMPUTER properties that it says "Processor Model unknown" its core speed is 2.41 GHz and 1.75GB of RAM, but its supposed to show 3.1GHz core speed and 2GB of RAM.

I tried to verify this by viewing the details from a tool called CPU-Z, which shows that I've 2GB of RAM, and also detects my processor, but it also says that my Processor has 2.405 MHz core speed. Why is it so, when the web page of the product says that it should have 3.1 GHz core speed? :)
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#2
Neil Jones

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Go to the website of the people who made the board and look for a BIOS update.
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#3
Chirag64

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How do i update BIOS? will i have to reformat my system for updating it?
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#4
Neil Jones

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I need to know everything about your computer and then a little bit more.
Use this program: http://www.gtopala.com/

Install and Run. Right-click on "Hardware" in bold type on the left and choose "Export To", then Txt. You can save this anywhere you like. Attach it to your next post please.
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#5
edge2022

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Updating your BIOS should solve the problem with the wrong processor detection.

The problem with the core clock being shown wrong could be b/c the processor is underclocking itself when idle. Download and install Prime95: http://www.mersenne.org/freesoft/ (No need to register and all that). Run the program and run a torture test with 2 threads (one for each CPU core). Then monitor the core clock in CPU-Z and see if it jumps up to 3.1 Ghz in a little bit.
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#6
Chirag64

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Here's my computer's hardware details.

Attached Files


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#7
Neil Jones

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According to Gigabyte you need BIOS version F5 or later for your Phenom II 550.
You only have F1.

The easiest way to do a BIOS update on a Gigabyte board: On your drivers CD is a utility called @BIOS. This will do everything for you. Install it, choose to update the BIOS online and it'll do it all for you.
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#8
Chirag64

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Wow, it worked perfectly...I had a little trouble updating BIOS, but once it got updated, it solved my processor problem. Thnx a lot!!!!! :)
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#9
edge2022

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Good to see this solved! :)
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