Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

HKCU, HKLM, Trojan-Spy[CLOSED]


  • This topic is locked This topic is locked

#1
MERLE

MERLE

    New Member

  • Member
  • Pip
  • 4 posts
Hi

I have been struggling with removing many trojans for 2 days and have downloaded and run all the programs you advised. I thought I had it all gone this morning, all the anti-spy programs were telling me I was clear and I even got rid of the default homepage and even downloaded Firefox to use intead of IE.
But Norton Antivirus was still disabled in some way and whilst trying to fix it the screen went blue and the message is:

Fatal error at 0028:C0011E36 in VDX VMN(01) + 0010E36
Error cause by Trojan-Spy.HTML.Smitfraud.c
System cannot function in normal mode...

Several of the bugs have now returned and I am getting popups again offering me antivirus protection which, if I don't use will "reslut in damage" !

If you can help remove it I will be so grateful.

Here's my log :

Logfile of HijackThis v1.99.1
Scan saved at 16:07:00, on 14/05/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\ctfmon.exe
C:\bsw.exe
C:\WINDOWS\System32\intmonp.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis.exe

F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [WindowsFY] c:\bsw.exe
  • 0

Advertisements


#2
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi MERLE

Your HJT.log is incomplete please post the full a log

Kc :tazz:
  • 0

#3
MERLE

MERLE

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Thank you for your reply.
I don't seem to have any obvious problems now but would appreciate you looking at my log to see if it looks ok.
The last problem I had was with Norton AV having the first 2 settings reset just after starting it. I ended up disabling Norton and using AVG instead.

Logfile of HijackThis v1.99.1
Scan saved at 06:56:51, on 18/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis.exe

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra button: Microsoft AntiSpyware helper - {9C31144A-0B31-42B9-A05C-5E614C66F8B2} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {9C31144A-0B31-42B9-A05C-5E614C66F8B2} - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
  • 0

#4
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi MERLE

Please read through the instructions before you start (you may want to print this out).

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items:
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra button: Microsoft AntiSpyware helper - {9C31144A-0B31-42B9-A05C-5E614C66F8B2} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {9C31144A-0B31-42B9-A05C-5E614C66F8B2} - (no file) (HKCU)

Click on Fix Checked when finished and exit HijackThis.

Please download, install and run this disk cleanup utility called Cleanup version 4.0!
http://downloads.ste...p/CleanUp40.exe
It will get rid of any malware which may be hiding in your temp folders ( a common hiding place). You will also regain a massive amount of disk space. Here is a tutorial which describes its usage:
http://www.bleepingc...tutorial93.html
Check the custom settings to your liking under options, but be sure to delete temporary files and temporary internet files for all user profiles. Also, cleanout the prefetch folder and the recycle bin.
Reboot when prompted to let it clean out the remaining files.

Lets see if this will finds any hidden Trojan’s http://www.ewido.net/en/download/
This setup contains the free as well as the plus-version of the ewido security suite. After the installation, a free 14-day test version containing all the extensions of the plus-version will be activated. At the end of the test phase, the extensions of the plus version are deactivated and the freeware version can be used unlimited times. The purchased license code of the plus version can be entered at any time.
Ewido will auto-udate then run a full scan save the log when the scan has finnished.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda virus scan and HJT.logWe will need them to remove previous infections that have left files on your system.

Kc :tazz:
  • 0

#5
MERLE

MERLE

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
I followed the instructions and did hijack this, cleanup, ewido and panda.
The next day I tried to start again and do the housecall too, but there were updates for ewido which I have tried many times but can't get past 50% of the download. Housecall too requires a download which I can't complete. Maybe I don't have the memory, but AVG updates are still happening ok.
So today I did adaware and got rid of a lot of CoolWebSearch stuff and then did hijack this, cleanup and panda. I tried ewido and housecall but it doesn't download.

Anyway, this is my current Hijack log:
Logfile of HijackThis v1.99.1
Scan saved at 14:33:33, on 22/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe
C:\Program Files\HijackThis.exe
C:\Program Files\HijackThis.exe

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe

...and my current panda log:

Incident Status Location

Spyware:Spyware/Dyfuca No disinfected Windows Registry
Adware:Adware/CWS No disinfected C:\Documents and Settings\user new\Favorites\Online Gambling\Online Gambling.url
Adware:Adware/SideFind No disinfected Windows Registry
Adware:Adware/SuperSpider No disinfected C:\Documents and Settings\user new\Favorites\online dating.url
Spyware:Spyware/YourSiteBar No disinfected Windows Registry
Adware:Adware/IGuard No disinfected C:\WINDOWS\system32\wldr.dll
Adware:Adware/Popuper No disinfected C:\Documents and Settings\user new\Favorites\Anti Spam.url
Adware:Adware/Virmaid No disinfected Windows Registry
Adware:Adware/BlueScreenWarningNo disinfected C:\WINDOWS\SYSTEM32\wldr.dll
Adware:Adware/Virmaid No disinfected C:\WINDOWS\SYSTEM32\perfcii.ini
Adware:Adware/Popuper No disinfected C:\Program Files\backups\backup-20050513-095019-979.dll
Adware:Adware/Popuper No disinfected C:\Program Files\backups\backup-20050514-113043-880.dll
Adware:Adware/Popuper No disinfected C:\Program Files\backups\backup-20050513-092057-716.dll
Adware:Adware/Popuper No disinfected C:\Program Files\backups\backup-20050513-093151-655.dll
Adware:Adware/CWS No disinfected C:\Documents and Settings\user new\Favorites\Online Gambling\Online Gambling.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\user new\Favorites\Black Jack Online.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\user new\Favorites\Online Gambling.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\user new\Favorites\Home Loan.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\user new\Favorites\Online Pharmacy.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\user new\Favorites\Spyware Removal.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\user new\Favorites\Network Security.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\user new\Favorites\Anti Spam.url
Adware:Adware/SuperSpider No disinfected C:\Documents and Settings\user new\Favorites\Online Dating.url
  • 0

#6
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi MERLE

Please read through the instructions before you start (you may want to print this out).

Please set your system to show all files; please see here if you're unsure how to do this.

Download Pocket Killbox and unzip it; save it to your Desktop.

Download CW-Shredder at the link below in my sig. Don't run yet.

Download and unzip cwsserviceremove to your desktop.
cwsserviceremove.zip

Reboot into Safe Mode: please see here if you are not sure how to do this.

Run Ewido full scan save the log.

Run CW-Shredder

Clear out the files in the Prefetch folder. Go to start> run> type into the box Prefetch and delete all the files in that folder.

Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure all are checked and then press *ok* to remove:

Run Ad-aware se let remove all it finds

Double click on the cwsserviceremove and when asked to merge say yes.

Run killbox and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.
C:\WINDOWS\cfgmgr52.dll
C:\Documents and Settings\user new\Favorites\Online Gambling\Online Gambling.url
C:\Documents and Settings\user new\Favorites\online dating.url
C:\WINDOWS\system32\wldr.dll
C:\Documents and Settings\user new\Favorites\Anti Spam.url
C:\WINDOWS\SYSTEM32\wldr.dll
C:\WINDOWS\SYSTEM32\perfcii.ini
C:\Program Files\backups\backup-20050513-095019-979.dll
C:\Program Files\backups\backup-20050514-113043-880.dll
C:\Program Files\backups\backup-20050513-092057-716.dll
C:\Program Files\backups\backup-20050513-093151-655.dll
C:\Documents and Settings\user new\Favorites\Online Gambling\Online Gambling.url
C:\Documents and Settings\user new\Favorites\Black Jack Online.url
C:\Documents and Settings\user new\Favorites\Online Gambling.url
C:\Documents and Settings\user new\Favorites\Home Loan.url
C:\Documents and Settings\user new\Favorites\Online Pharmacy.url
C:\Documents and Settings\user new\Favorites\Spyware Removal.url
C:\Documents and Settings\user new\Favorites\Network Security.url
C:\Documents and Settings\user new\Favorites\Anti Spam.url

C:\Documents and Settings\user new\Favorites\Online Dating.url
Let the system reboot.

Download the Hoster from here Press "Restore Original Hosts. and press "OK". Exit Program.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda, Ewido and HJT.logWe will need them to remove previous infections that have left files on your system.

Kc :tazz:
  • 0

#7
MERLE

MERLE

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
I still can't download Ewido - the download never completes.
I ran all the programs apart from Ewido last week.
But now my system is so slow, I can't run Panda or Housecall and my AVG needs an update and it can't download it all.

So maybe I'm running out of disk-space?? (I have 4.63GB left)

But I did the killbox and the rest of it today.
Anyway, here's my Hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 18:06:22, on 30/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
C:\Program Files\HijackThis.exe

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
  • 0

#8
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi MERLE

Please read through the instructions before you start (you may want to print this out).

Please download all items to your desktop first.

Please download and install these programs - don't run them yet!!

Please download and unzip
About:Buster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.

Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first.

Download and unzip cwsserviceremove to your desktop. use either link below:
cwsserviceremove
cwsserviceremove.zip

Download CW-Shredder at the link below:
CWShredder

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Reboot into Safe Mode: Click here if you don't know how to do this.

Clear out the files in the Prefetch folder. Go to start> run> type into the box Prefetch and delete all the files in that folder.

Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure all are checked and then press *ok* to remove:

Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

Scan with AdAware and let it remove any bad files found.

Double click on the cwsserviceremove and when asked to merge say yes.

Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

Reboot into normal mode.

Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure all are checked and then press *ok* to remove:

Download the Hoster from here Press "Restore Original Hosts. and press "OK". Exit Program.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda virus scan and HJT.log we will need them to remove previous infections that have left files on your system.

Kc :tazz:
  • 0

#9
Guest_thatman_*

Guest_thatman_*
  • Guest
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP