Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

files wont open or delete

  • Please log in to reply

brandon smith

brandon smith

    New Member

  • Member
  • Pip
  • 4 posts
i have some movie files that wont play or let me delete.

i have a folder on my desktop that i keep most of my video files in.
there are over 40 video files in the folder. mostly .avi files and some .mp4's to so its not just a .avi problem.
they all worked fine up until about a week ago. these are movies and clips ive had on my computer for a long time and have played them all several times with no problems.
i can open the folders and view the files fine, but they will not play or even let me delete them.
also cannot move the folder.

when i try to open with media player it says -
"Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct."

i also have power dvd,and it says- "Access is denied." error code 80070005.

and if i try to open with quicktime says - error-36: an I/0 error occurred.

if i try to copy a file or move it, it says- access is denied. make sure the disk is not full or write protected and that the file is not currently in use.

Ive been searching on internet for how to fix this problem and have tried a few things.
it does the same thing in safe mode.
there's only one user on this computer.
i have ownership of the files.
also other video files will play just nothing in this folder.
i have ran supper anti spyware, malwarebytes, avast, avg, registry booster, and some online scans nothing has helped.

any ideas?

can anyone help?
email me @ [email protected]
  • 0





  • Member
  • PipPipPip
  • 205 posts
Download and install Unlocker below:


Right click the folder/file you want to delete/move/use and choose the "Unlocker" option
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP