blue screen help!
#1
Posted 16 September 2009 - 03:15 PM
#2
Posted 16 September 2009 - 07:51 PM
Do this:
1. Go to Start -> Control Panel -> System
2. Go to Advanced
3. Under the Startup and Recovery section, click Settings...
4. Under System Failure un-check "Automatically restart"
Next time you get a BSOD, write down what it says and post it. If we need to we can get a look at prior BSODs with a program.
Have you made any hardware changes recently, such as more RAM or a new device? Added any new programs recently and if yet, what?
#3
Posted 16 September 2009 - 08:54 PM
Download BlueScreenViewNext time you get a BSOD
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
#4
Posted 17 September 2009 - 12:54 AM
the system hasn't crashed (yet) after doing what n3ko said... but i have ran Bluescrennview as broni said and i 'm posting the result
==================================================
Dump File : Mini091609-01.dmp
Crash Time : 16/9/2009 10:47:34 μμ
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000008
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xf6fec858
Caused By Driver : NDIS.sys
Caused By Address : NDIS.sys+15858
File Description : NDIS 5.1 wrapper driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
==================================================
Edited by vagelisss, 17 September 2009 - 01:07 AM.
#5
Posted 17 September 2009 - 01:33 PM
Wait for more BSODs, and when those happen, post fresh reports from BlueScreenView.
#6
Posted 17 September 2009 - 05:40 PM
These are almost all errors related directly to driver and hardware error. 0x0 is a machine check error. Not sure about the last parameter though.
NDIS.sys is usually installed for a router, and a lot of related bluescreen errors I've come across with similar parameters have to do with BitDefender...
So, question is are you running BitDefender Firewall and/or antivirus?
This is a wild shot in the dark though. I'll be surprised if that's the real issue. Broni is right, there's not a lot to go by here. If you get more bluescreens, please post them from the program Broni posted.
#7
Posted 18 September 2009 - 01:11 AM
By the way i would like to thank you for the immediate interest about my issue. i'll post the blueScreenView as soon as my laptop crashes again...
#8
Posted 18 September 2009 - 12:25 PM
well i have had no blue screens yet which gets me alittle bit nervous since until posting i was having 2 per day!!!
Yup, that's machines for you! Like getting a weird sound from your car's engine, but as soon as you take it to a mechanic it stops. <3 Love computers.
Aha! This may be it. I've seen this before. Here's the fix that I've found has worked:anyway, i am running bitdeffender antivirus and firewall for about 5 months now you think it might be that?
NDIS.sys is a driver for your ethernet LAN card. BitDefender Total Protection installs a filter directly to the LAN card driver, which can cause conflicts. Started with the 2009 version. The company has been made aware of the problem and the current workaround in their forums and are analyzing it.
1) Unplug your LAN line from your ethernet port.
2) Go to Start->Control Panel->Network Connections
3) Right Click on Local Area Connection and select Properties
4) Uncheck "BitDefender Firewall NDIS Filter Driver"
5) Click Apply or if there is no "apply" click OK
6) Plug your LAN back in
7) Reboot
This is only a filter on your LAN. It's not your whole firewall, or antivirus and is really not all that necessary so don't worry about disabling this. It's worth saying though that you'd get just as good protection (some might say better) from a few smaller and free programs.
Thanks. I only hope this was actually the issue. I can only speak from experience with similar errors - Broni and the staff here are much better at this than me. I'm crossing my fingers.By the way i would like to thank you for the immediate interest about my issue. i'll post the blueScreenView as soon as my laptop crashes again...
Keep an eye on the system, don't consider this fixed unless a staff member thinks it is. If you get another BSOD, post it right away. You might try stressing the LAN with some large file downloads - like from YouTube downloader. If you don't get one for a long time, post again and ask staff opinion if it seems repaired.
[Edit:]
Just a thought - have you used your LAN card since the last BSOD? If you've only been using your wireless this may be why you've not had a BSOD. It's a LAN Driver.
You might also (just to be thorough) check the properties in your Wireless connections folder and make sure that BitDefender didn't try and install a filter there too - I've not heard of it, but I've not personally done this fix on a laptop before. If you see the filter, repeat steps 4 - 7.
Edited by n3ko, 18 September 2009 - 01:00 PM.
#9
Posted 18 September 2009 - 01:12 PM
Edited by vagelisss, 18 September 2009 - 01:31 PM.
#10
Posted 18 September 2009 - 01:58 PM
Edited by n3ko, 18 September 2009 - 01:58 PM.
#11
Posted 20 September 2009 - 02:19 PM
==================================================
Dump File : Mini092009-01.dmp
Crash Time : 20/9/2009 11:12:36 μμ
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000008
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xf6fcf858
Caused By Driver : NDIS.sys
Caused By Address : NDIS.sys+15858
File Description : NDIS 5.1 wrapper driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
==================================================
==================================================
Dump File : Mini091609-01.dmp
Crash Time : 16/9/2009 10:47:34 μμ
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000008
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xf6fec858
Caused By Driver : NDIS.sys
Caused By Address : NDIS.sys+15858
File Description : NDIS 5.1 wrapper driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
==================================================
#12
Posted 21 September 2009 - 02:54 PM
#13
Posted 21 September 2009 - 03:17 PM
#14
Posted 22 September 2009 - 07:29 AM
Looking forward to hearing, and am keeping my fingers crossed.
#15
Posted 24 September 2009 - 11:57 AM
==================================================
Dump File : Mini092209-01.dmp
Crash Time : 22/9/2009 5:27:28 μμ
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000008
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xf6fcf858
Caused By Driver : NDIS.sys
Caused By Address : NDIS.sys+15858
File Description : NDIS 5.1 wrapper driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
==================================================
==================================================
Dump File : Mini092009-01.dmp
Crash Time : 20/9/2009 11:12:36 μμ
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000008
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xf6fcf858
Caused By Driver : NDIS.sys
Caused By Address : NDIS.sys+15858
File Description : NDIS 5.1 wrapper driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
==================================================
==================================================
Dump File : Mini091609-01.dmp
Crash Time : 16/9/2009 10:47:34 μμ
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000008
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xf6fec858
Caused By Driver : NDIS.sys
Caused By Address : NDIS.sys+15858
File Description : NDIS 5.1 wrapper driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-0852)
Processor : 32-bit
==================================================
same as far as i can understand...
after that i also disabled the same option on the LAN properties'.
now i'm waiting the blue screen -hopefully- not to come...
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