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No Desktop, Explorer.exe is not recognized


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#1
warnert

warnert

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I had some sort of virus and I ran an antivirus and now it seems cleaned out but I still have no desktop. I read that the virus probably messed with my register and moved the explorer.exe so its not found anymore.

I'm able to use the task manager to do some things but I would really like to have my desktop back.

Any help is appreciated. I'm willing to follow any steps you give me.

Thank You,
Travis
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#2
n3ko

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Do you have your installation disk? If you do:

Press the windows button + R

The run dialog should open.

Type: sfc /scannow and press enter.
*Note the space between "sfc" and the /.

Let it run. If it asks for the install disk, put it in the drive.

If you don't have the install disk, let us know. :)
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#3
warnert

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Unfortunately I don't have the install disk, it may be possible to locate but i'm doing this for a friend and actually finding it at their house could be very difficult.

I tried to do what you said anyway and:

1. The run dialog didn't open when I pressed windows + R. But I ran it through the "new task" option in the task manager.

2. It scanned all the way through but it did not ask for the install disk
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#4
Broni

Broni

    Kraków my love :)

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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#5
warnert

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Thank You for your help. I started a new topic in the Malware Removal and Spyware Removal section.

Its Titled: "Had Some Sort of Virus, Explorer.exe is Missing"

Thanks again.
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#6
Broni

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    Kraków my love :)

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Very well :)
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