Posted 17 September 2009 - 12:42 PM
Posted 19 September 2009 - 05:01 PM
If you get the 60-second countdown, do the following:
Go to Start > Run > and type in shutdown -a and hit the ENTER key.
The countdown should stop. Then download and run this tool and post the resulting log here:
Please download Win32kDiag.exe to your desktop. Double-click to run it. A log should appear when it is finished. Post that log here.
If it doesn't pop up, a log should be located on your desktop as "Win32kDiag.txt".
Posted 23 September 2009 - 11:21 AM
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.