[pinky fuzzywoof]

Hello Everybody,
Our Toshiba EXT HDD has, unfortunately, fallen to the floor. Now it will power up and display its stunningly bright blue power on light but that is all. Nothing appears in "My Computer". Sadly it contains around 50Gb of family photos and music as well as some important personal files. Is it all lost forever or should i be able to recover the contents somehow? Are their specialists who could do this? Is it likely to cost an arm and a leg or is this a routine operation? To be honest i don't mind paying whatever to get the info back. Would i have to supply another hard drive to transfer the data to if it is recoverable? I live in the S.W. of England if anyone knows anybody in that area who is capable. Do computer shops do see this sort of thing? I feel pretty useless and knowledgeless so any sort of input would be very much appreciated. Give it your best shot......
Thanks for reading this
Pinky

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Are their specialists who could do this? Is it likely to cost an arm and a leg or is this a routine operation?

the answer to those two questions are yes and OH MAN YES...

there are a multitude of companies that can recover data from almost any hard drive in almost any condition...but none of them are cheap (ranging from $200 to $200,000+)....so you'd really have to want to get the stuff back to use these services...

some local shops might be able to do some magic on the drive...but none can do what the special labs can do (they actually take the drive apart and get the info off the platters directly...it's really neat)


if you can get the external enclosure open and get the drive out of it...you might be able to load it up in another enclosure and try to access the drive that way...it's possible that some of the guts of the enclosure are messed up and not the drive itself....you might also find that a cable has come unplugged inside the enclosure when you open it up...so you'd just have to plug it back in and see what happens.

[dsenette]

Are their specialists who could do this? Is it likely to cost an arm and a leg or is this a routine operation?

the answer to those two questions are yes and OH MAN YES...

there are a multitude of companies that can recover data from almost any hard drive in almost any condition...but none of them are cheap (ranging from $200 to $200,000+)....so you'd really have to want to get the stuff back to use these services...

some local shops might be able to do some magic on the drive...but none can do what the special labs can do (they actually take the drive apart and get the info off the platters directly...it's really neat)


if you can get the external enclosure open and get the drive out of it...you might be able to load it up in another enclosure and try to access the drive that way...it's possible that some of the guts of the enclosure are messed up and not the drive itself....you might also find that a cable has come unplugged inside the enclosure when you open it up...so you'd just have to plug it back in and see what happens.