[JCas]

Hi all:

You guys have been of great help in the past and I hope you can help me with this one; my brothers laptop is taking up to 22 min to start up and once is runing windows freezes all the time, it all happened one day he was in you tube watching a video and had to leave in a rush and shutt off the computer from the power button, since then its been a nightmare, we tryed a few things but nothing seems to work.

Here are some details of the system;

HP Pavillion DB8225
AMD Turion 64 ML34. 1.8 Ghz
1 GB RAM
100 GB HDD
Windows XP SP3 with Vista Inspirat BricoPaks

Thanks in advance.

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Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:



Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).

=======================================================================================

Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

=============================================================================================

A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:



8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:



10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:




It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.



The following image is the test results area:



The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

[Broni]

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:



Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).

=======================================================================================

Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

=============================================================================================

A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:



8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:



10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:




It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.



The following image is the test results area:



The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

[carlosm]

diagnostic

Attached Thumbnails

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[Broni]

Are you JCas?
If not, please start your own topic.

[JCas]

Are you JCas?
If not, please start your own topic.

Hi, excuse my brother, I was away for some time and hes been eager to fix the PC and I told him to post those results from the test. Any input? He said the computer temp goes up so much and then is when it freezes.

[Broni]

Start with getting a can of compressed air. Turn the computer off, open the case and clean it well inside.
With the case still opened, turn the computer on and see, if all fans are running.

[JCas]

Will that work with a laptop? That is what he has. Thanks.

[Broni]

Oh, OK.
No, but he still can clean all vents with compressed air.
What the temperatures are?

[JCas]

Core temp at 36C at 6.6% CPU usage and it goes all the up to 57C when at 96.6% of CPU usage

HD temp was 41C and 36C respectively as shown on his pics.

[Broni]

For laptop, those temps are perfectly fine, but CPU usage is not, for any computer.

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

[JCas]

removed logs

[JCas]

removed logs

[123Runner]

Please edit and remove the logs. They do us no good in this forum. They are for the malware forum.

Have you tried "last known good configuration"?
Can you try safe mode to see how fast the startup is?

I suspect a corrupted driver file.