Have you been to the self help section?
You need to go there before you come here.
If you read the thread there you will see step by step instructions to help fix your problem.
After that if your machine still has problems come back and post the necessary logs.
Or, if your machine can't run the tools there come back and tell me.
The link below will take you there.http://www.geekstogo...-Log-t2852.html