iTunes could not connect to the iTunes store. Make sure your network connection is active and try again
I have internet connection to all other sites just fine.
My internet security is through Trend Micro PC-cillin internet security 14
Running through troubleshooting from Apple,
I tried disabling the Firewall to see if that was blocking it - didn't help
I flushed the DNS - didn't help
I updated to the latest version of iTunes - didn't help
I made sure WIndows XP firewall was set to include itunes - didn't help
I looked at my hosts file and didn't see anything blocking it there
Can someone please help me?
I ran a network connectivity test through iTunes and here are the results:
Adapter Name: {17422C4C-A465-46E1-9B20-A4AB0B511143}
Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 68.87.66.10
Lease Obtained: Wed May 06 10:17:17 2009
Lease Expires: Sun May 10 10:17:17 2009
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 10.10.10.10.14
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection could not be established.
Connection attempt to iTunes Store was unsuccessful.
The network connection could not be established.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection could not be established.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection could not be established.
Last successful store access was 2008-12-24 10:55:34.