First a little background on the situation, this is not my computer, it belongs to a friend and the PC is at her house, so I don't have immediate access to answer any questions, sorry! Friend has had computers for many years, never, and I mean never, uses AV software. I did download & install AVG a couple of times for her, she doesn't update. A few years ago, after spending an entire day at her house reinstalling WIN 98 and all of her programs, she got another virus (I had been able to clean up her previous viruses with tools from the internet) she decided to chuck the old PC and purchase a new one.
This newer PC had another virus, she called me to help and I told her that I could no longer help her with viruses because she doesn't run AV software. As a result, she re-installed her OS and purchased McAfee and installed it.
However, her reinstallation doesn't recognize her NIC card. I looked at it last night briefly, checked all the connections, looked at the hardware and there is absolutely nothing there.
How do I get her OS to recognize the NIC card? I realize this is more difficult since the PC is not at my house, but across town, so I am looking for several suggestions to take with me. I assume that I can also download a program to run on her PC that can tell me what kind of NIC card she has? I can download drivers from my PC to my flash and take them over to her home and install if that will work? I can and will get more info at your request, it will just take a bit of time to do that. Thank you for you help!