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Cannot open norton, spybot, ad-aware, etc [RESOLVED]

Started by Beauty_Can_Kill , May 14 2005 05:05 PM

This topic is locked

#1
Beauty_Can_Kill

Posted 14 May 2005 - 05:05 PM

New Member

Member
9 posts

Hi there...
I have frequently come to this forum and checked it out, and have fixed many problems due to the topics. I can't seem to fix this one, though.
I went on vacation to California for a week, and during that week my better half went ahead and opened any email he received. He must have downloaded something bad, considering I cannot open any antivirus / spyware programs unless I am in safemode, and when I scan in safemode I am coming up all clear. Windows firewall won't open due to an "unidentified problem" (even in safe mode), and windows update will not let me see what updates there are to install. I cannot do any online scans, whether it be trend kasper or panda. I am going to go insane. Please help.
I was able to run cleanup, so that's done. This is my current logfile.

Logfile of HijackThis v1.99.1
Scan saved at 7:08:05 PM, on 5/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\Dit.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\sxsatext.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.medionusa.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Dit] Dit.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ujobcn] C:\WINDOWS\ujobcn.exe
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [razin] C:\DOCUME~1\Owner\LOCALS~1\Temp\rm05040901.Stub.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [cowmRjeth] sxsatext.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.medionusa.com
O16 - DPF: Yahoo! Towers 2.0 - http://download.game...ts/y/ywt0_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1094995388640
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Windows User Mode Driver Framework (UMWdf) - Unknown owner - C:\WINDOWS\system32\wdfmgr.exe (file missing)

Thanks a lot guys and gals

Jennifer

#2
Guest_thatman_*

Posted 18 May 2005 - 03:42 PM

Guest

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda virus scan and HJT.log we will need them to remove previous infections that have left files on your system.

Kc :tazz:

#3
Beauty_Can_Kill

Posted 19 May 2005 - 06:42 PM

New Member

Topic Starter
Member
9 posts

Like I said before, online scans won't work. It asks me to install the activex control, and when I click on it, on panda it tells me there's been an error, and on trend it simply turns the activex icon into the little white box with a red X in it (failure to load)..Kaspersky tells me there's an error downloading it. I've restarted and tried it, nothing works.

This is my latest hijack this log

Logfile of HijackThis v1.99.1
Scan saved at 8:42:26 PM, on 5/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\Dit.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\WINDOWS\system32\sxsatext.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.medionusa.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Dit] Dit.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ujobcn] C:\WINDOWS\ujobcn.exe
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [razin] C:\DOCUME~1\Owner\LOCALS~1\Temp\rm05040901.Stub.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [cowmRjeth] sxsatext.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.medionusa.com
O16 - DPF: Yahoo! Towers 2.0 - http://download.game...ts/y/ywt0_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1094995388640
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Windows User Mode Driver Framework (UMWdf) - Unknown owner - C:\WINDOWS\system32\wdfmgr.exe (file missing)

Once again, I really do appreciate this. It has me completely stumped.

Jen

#4
Guest_thatman_*

Posted 20 May 2005 - 03:59 AM

Guest

Hi Beauty_Can_Kill

Please read through the instructions before you start (you may want to print this out).

Please set your system to show all files; please see here if you're unsure how to do this.

Ewido Trojan’s and malware remover http://www.ewido.net/en/download/
This setup contains the free as well as the plus-version of the ewido security suite. After the installation, a free 14-day test version containing all the extensions of the plus-version will be activated. At the end of the test phase, the extensions of the plus version are deactivated and the freeware version can be used unlimited times. The purchased license code of the plus version can be entered at any time.
Ewido will auto-udate. Don't run yet

Reboot into Safe Mode: please see here if you are not sure how to do this.

Clear out the files in the Prefetch folder. Go to start> run> type into the box Prefetch and delete all the files in that folder.

Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure all are checked and then press *ok* to remove:

Run ewido fullscan save the log and post it with the other items.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items:
O4 - HKLM\..\Run: [razin] C:\DOCUME~1\Owner\LOCALS~1\Temp\rm05040901.Stub.exe
O4 - HKCU\..\Run: [cowmRjeth] sxsatext.exe
Click on Fix Checked when finished and exit HijackThis.

Using Windows Explorer, locate the following files/folders, and delete them:
C:\DOCUME~1\Owner\LOCALS~1\Temp\rm05040901.Stub.exe
sxsatext.exe
Exit Explorer.

Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr[b]. Let it scan your system for files to remove. Make sure all are checked and then press *ok* to remove:

Reboot as normal.

We will keep trying the scan till we get them to work.
Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
[B]Please post the logs From Panda, ewido and HJT.logWe will need them to remove previous infections that have left files on your system.

Kc :tazz:

#5
Beauty_Can_Kill

Posted 20 May 2005 - 08:21 PM

New Member

Topic Starter
Member
9 posts

Alright, I did everything you asked...after I scanned my comp in safe mode the files stub.exe and sxsatext.exe were gone, could not find them, hidden or anything. However, I still cannot do online scans. This is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 10:20:32 PM, on 5/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\Dit.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.medionusa.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Dit] Dit.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ujobcn] C:\WINDOWS\ujobcn.exe
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.medionusa.com
O16 - DPF: Yahoo! Towers 2.0 - http://download.game...ts/y/ywt0_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1094995388640
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Windows User Mode Driver Framework (UMWdf) - Unknown owner - C:\WINDOWS\system32\wdfmgr.exe (file missing)

This is my ewidow log:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:01:16 PM, 5/20/2005
+ Report-Checksum: E1C2137B

+ Date of database: 5/21/2005
+ Version of scan engine: v3.0

+ Duration: 48 min
+ Scanned Files: 69304
+ Speed: 23.62 Files/Second
+ Infected files: 28
+ Removed files: 28
+ Files put in quarantine: 28
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\
D:\

+ Scan result:
C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@advertising[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@atdmt[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@com[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@mediaplex[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Program Files\backups\backup-20050514-123409-357.dll -> TrojanDownloader.Dyfuca.eg -> Cleaned with backup
C:\Program Files\Common Files\Java\bpc2_re_inst.exe -> Spyware.TopMoxie -> Cleaned with backup
C:\Program Files\Common Files\Java\flenclean.exe -> Spyware.Broadcap.b -> Cleaned with backup
C:\Program Files\Common Files\Java\flnclean.exe -> Spyware.Broadcap.b -> Cleaned with backup
C:\WINDOWS\Downloaded Program Files\gsda.dll -> Dialer.Generic -> Cleaned with backup
C:\WINDOWS\Downloaded Program Files\YSBactivex.dll -> TrojanDownloader.IstBar.hy -> Cleaned with backup
C:\WINDOWS\system\UpdInst.exe -> Spyware.Look2Me.ab -> Cleaned with backup
C:\WINDOWS\system32\delfin.dll -> Spyware.EZula.ah -> Cleaned with backup
C:\WINDOWS\system32\dtkaaaaa.exe -> Spyware.Quaq -> Cleaned with backup
C:\WINDOWS\system32\goldnew2b.dll -> TrojanDropper.Miewer.f -> Cleaned with backup
C:\WINDOWS\system32\nsvsvc\nsv.ocx -> Spyware.DelphinMediaViewer.c -> Cleaned with backup
C:\WINDOWS\system32\pop317.dll -> Spyware.Apropos.b -> Cleaned with backup
C:\WINDOWS\system32\srpcsrv32.dll -> TrojanDownloader.Adload.g -> Cleaned with backup
C:\WINDOWS\system32\sxsatext.exe -> Spyware.Apropos.i -> Cleaned with backup
C:\WINDOWS\system32\tvnew.dll -> TrojanDropper.Miewer.a -> Cleaned with backup
C:\WINDOWS\system32\vryjsaaa.exe -> TrojanDropper.Agent.ii -> Cleaned with backup
C:\WINDOWS\system32\wldr.dll -> TrojanDownloader.Agent.le -> Cleaned with backup
C:\WINDOWS\system32\wzstream.dll -> Spyware.Look2Me.ab -> Cleaned with backup
C:\WINDOWS\tct101.dll -> TrojanDownloader.Dyfuca.eg -> Cleaned with backup

::Report End

What a mess he has gotten this comp into. Once again, thank you for helping! I hope we can fix this.

Jen

#6
Guest_thatman_*

Posted 20 May 2005 - 09:42 PM

Guest

Hi Beauty_Can_Kill

Please read through the instructions before you start (you may want to print this out).

Please set your system to show all files; please see here if you're unsure how to do this.

Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first.

Download the Hoster from here Press "Restore Original Hosts. and press "OK". Exit Program.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items:
O4 - HKLM\..\Run: [ujobcn] C:\WINDOWS\ujobcn.exe
Click on Fix Checked when finished and exit HijackThis.

Run ewido fullscan save the log.

ActiveX Controls could do with a big cleanup. Open your browser and go to Tools > Internet Options and click on the General Tab. Click on Settings (next to Temporary Internet Files) and then click on View Objects. Rightclick on each and choose Properties. If there is anything there that you dont know what it is (microsoft, apple, macromedia etc are OK) or where it came from, delete it. If there are any damaged controls there, delete those also. If any are needed, you will be prompted to download them again anyway.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Run ad-aware let it clean all it finds

If you were unable to find any of the files then please follow these additional instructions:
Download Pocket Killbox and unzip it; save it to your Desktop.
Run killbox and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.
C:\WINDOWS\ujobcn.exe
Let the system reboot.

We will keep try till we can use the online scan.
Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
Please post the logs From Panda, Ewido and HJT.logWe will need them to remove previous infections that have left files on your system.

Kc :tazz:

#7
Beauty_Can_Kill

Posted 29 May 2005 - 12:27 PM

New Member

Topic Starter
Member
9 posts

alrighty, sorry it has been so long since I replied, but this is not my computer so I am not here all of the time

Went through all steps and tried running panda, said it could not download the activex because my ocmputer was not lalowing it to do so

Here's HJT

Logfile of HijackThis v1.99.1
Scan saved at 2:05:08 PM, on 5/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\Dit.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.medionusa.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Dit] Dit.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.medionusa.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1094995388640
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Windows User Mode Driver Framework (UMWdf) - Unknown owner - C:\WINDOWS\system32\wdfmgr.exe (file missing)

Here's ewido

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 2:31:32 PM, 5/29/2005
+ Report-Checksum: 54D9CB16

+ Date of database: 5/29/2005
+ Version of scan engine: v3.0

+ Duration: 11 min
+ Scanned Files: 71547
+ Speed: 100.80 Files/Second
+ Infected files: 5
+ Removed files: 5
+ Files put in quarantine: 5
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\
D:\

+ Scan result:
C:\Documents and Settings\Owner\Cookies\owner@advertising[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\WINDOWS\system32\midad.dll -> TrojanDownloader.Miewer.a -> Cleaned with backup

::Report End

#8
Guest_thatman_*

Posted 29 May 2005 - 01:13 PM

Guest

Hi Beauty_Can_Kill

Please install firefox

Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness. We usually recommend FireFox.
http://www.mozilla.o...oducts/firefox/

Post back when you have installed firefox.

Kc :tazz:

#9
Beauty_Can_Kill

Posted 01 June 2005 - 07:49 PM

New Member

Topic Starter
Member
9 posts

Installed and ready to go :tazz:

#10
Guest_thatman_*

Posted 01 June 2005 - 09:54 PM

Guest

Hi Beauty_Can_Kill

I need you to follow the information in the following link.
This will help you setup Internet explorer.

How To Better Secure IE

When you have completed the seup try Internet Explorer and do the online panda scan.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda virus scan and HJT.log we will need them to remove previous infections that have left files on your system.

Kc :tazz:

#11
Beauty_Can_Kill

Posted 03 June 2005 - 05:54 PM

New Member

Topic Starter
Member
9 posts

tried scanning with pandasoft after completely reconfigging IE, and still would not scan, said there was an error. again. :tazz:

#12
Guest_thatman_*

Posted 04 June 2005 - 11:09 AM

Guest

Hi Beauty_Can_Kill

Lets try this first.

Install Sun's Java. It's much more secure than Microsoft's Java Virtual Machine .
You can download Sun's newer JVM for Windows at http://java.sun.com/getjava/index.html.
http://www.java.com/...load/manual.jsp Windows (Offline Installation)

When done try the panda scan.

Kc :tazz:

#13
Beauty_Can_Kill

Posted 04 June 2005 - 01:22 PM

New Member

Topic Starter
Member
9 posts

Tried it, it said it's already installed, so I uninstalled and reinstalled, tried it again, same message. Says that the application refused the download of the activeX

I was able to run housecall on firefox, but it said no viruses were found

#14
Guest_thatman_*

Posted 06 June 2005 - 11:58 AM

Guest

Hi Beauty_Can_Kill

Sorry for the delay in my reply.

Please download this scanner – mwav exe http://www.spywarein...wnload/mwav.exe
Post the scan.log and HJT.log

Kc :tazz:

#15
Guest_thatman_*

Posted 11 June 2005 - 04:16 AM

Guest

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.