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Multiple Internet issues with new laptop


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#1
marenj

marenj

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I have been Googling all morning and afternoon and I finally give up! I am not very technical, but I am not afraid of the computer, either and can usually follow instructions. There are just multiple problems right now. :)

I purchased this Dell mini laptop only a few weeks ago.

I have XP.

I was able to connect to my wireless service. I have a router.

I cannot download anything. I tried Firefox (currently have IE6), Itunes, and Java.
Oh, and Spybot Search and Destroy, because I thought maybe I had malware since that was a suggestion I saw during my Googling frenzy. I do have McAfee installed and it says all is well.

EVERY TIME the files start to download, they stop and then a message says the file is corrupt.

Many of the websites I visit are showing "Done with Errors on Page." Links will not work, parts of the page do not load.

Sometimes, pictures show up missing parts or colored funny.

:) :) :)

Please help.

I really appreciate it. Being in grad school is making my head spin enough.

THANK YOU VERY MUCH!!!!!!!!!!!!!!!!! Have a great day!
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#2
Broni

Broni

    Kraków my love :)

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I purchased this Dell mini laptop only a few weeks ago.

Call Dell.
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