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Graphics Crash


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#1
MrFeenee

MrFeenee

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Ok so Ive had a reoccuring issue for a while now where my computer completely freezes. (this includes video and audio)

This happens when I am
a. playing a game
or
b. streaming a video online

I have never had an issue when watching a video from my hard drive.

Originally I thought it was my wireless card, so I am now using a wired connection, but the problem still occurs.
I have also already updated the drivers on my video card. any other ideas of what this could be?

heres my set up:

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer TIM-PC
Generator Tim
Operating System Windows 7 Ultimate Media Center Edition 6.1.7100
Date 2009-07-20
Time 19:32


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Windows 7 Ultimate Media Center Edition
OS Service Pack -
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name TIM-PC
User Name Tim

Motherboard:
CPU Type Unknown, 2600 MHz
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 4096 MB
BIOS Type Unknown
Communication Port Communications Port (COM1)

Display:
Video Adapter NVIDIA GeForce 9600 GSO
Video Adapter NVIDIA GeForce 9600 GSO
Monitor Generic PnP Monitor [NoDB]

Multimedia:
Audio Adapter High Definition Audio Controller [NoDB]

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD6401AALS-00L3B2 ATA Device
Optical Drive HL-DT-ST DVD-RAM GH22NS30 ATA Device
SMART Hard Disks Status Unknown

Partitions:
C: (NTFS) 610377 MB (554839 MB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse

Network:
Network Adapter Broadcom 802.11g Network Adapter (192.168.1.6)
Network Adapter Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)

Peripherals:
Printer Fax
Printer Microsoft XPS Document Writer
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB]
USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB]
USB Device USB Composite Device
USB Device USB Input Device
USB Device USB Input Device


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#2
Troy

Troy

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Have you run any hardware diagnostics? Have you looked in the Event Logs to see if there are any issues listed there?
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#3
MrFeenee

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I don't believe that I have. Could you give me a quick "how to" on those?
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#4
Troy

Troy

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Well for starters, you have a Western Digital hard drive... Head on over to the Western Digital website, look up under the support section and you'll find some downloads available that will allow you to run a diagnostic on the hard drive. In fact, I found your exact hard drive here. The program is called Data Lifeguard Diagnostic, you can do it either within Windows or from a bootable CD.

For testing your RAM (memory), there's a great guide written up you can follow here.
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