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XP- boot disk failure - Insert system disk and press enter

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My friend got a brand new HP and when he went to turn it on, he keeps getting the XP- boot disk failure - Insert system disk and press return. I have inserted this disc and pressed return. It goes through the same test where it says:

NVIDIA Boot Agent 224.0523
XE-E61: Meida test failure, check cable
XE-m0F: Exiting NVIDA Boot Agent

It continues to go through that cycle. I have inserted the system DVD disc, and every other CD it came with it that has Operating Software on it. Still does not load. I went into the BIOS and changed the order of start up so the CD rom would load first and still nothing. Then changed it so the HD would load first and still nothing. The DVD/CD drive has power, you can hear it start up but then stops. Any help would be greatly appreciated. I can't seem to figure it out.
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