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System restarts instantly after logging in


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#1
a thompson

a thompson

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Hello, I found this website using keywords in Google for my problem. The similar topics weren't really helpful, because my computer instantly restarts, before I even get a chance to see anything.
I have two log-ins, the system administrator, which is password-protected, and the guest, which is not. It doesn't matter which I choose to log into, the computer automatically restarts before I'm logged in.
I've tried restarting and shutting down in many ways, through the buttons on my modem, Ctrl+Alt+Del, and through the on-screen option, to no avail.

The only thing I can think of is a few weeks ago (this computer is used rarely), if you clicked on something (half of anything, really) it was taking you to a website, I believe was called FeedFarm. After running some AVG tests to come up with nothing, it stopped doing it and has since been fine. Rebooting this evening showed differently.

Can you help?
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#2
happyrock

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Hi a thompson...welcome to Geeks To Go... :)
can you boot into safe mode...if you can...
Right-click...My Computer... then click ...Properties...
Click the ..Advanced tab...
Under Startup and Recovery.. click ..Settings... to open the Startup and Recovery dialog box....
Clear the ..Automatically restart.. check box, and click OK your way out...
we then should get a blue screen that can give us clues as to what the issue is...
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#3
a thompson

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Thanks for responding.

Ok'd my way out, but there's no blue screen. Is another way to find out some answers?
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#4
happyrock

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did you get to the desktop in safe mode...
if you can...To view the Windows Event Viewer...click on Start ... Run ...type in eventvwr press enter...look for any red errors in the system section
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#5
a thompson

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Looks like there's a lot of errors. What now?
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#6
happyrock

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Please download the Event Viewer Tool by Vino Rosso VEW from here and save it to your Desktop:
Double-click VEW.exe
Under Select log to query... select
Application
System
Under Select type to list select
Error
Warning

Then Click the radio button for Number of events
Type 5 in the 1 to 20 box
Then click the Run button.

Notepad will open with the output log....Please cut and paste the Output log in your next reply
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