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Annoying error from Windows Explorer


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#1
MinstrelGeek

MinstrelGeek

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Hi GeekTeam,
It's unnerving to see you again. I have been here before under another nick, but I had to make a new account. It's a long story that I won't go into. I have this ongoing issue with Windows Explorer (not IE). Whenever I start the WIN XP OS, Explorer crashes and I receive the error message box that says Explorer needs to shut down and be restarted. Then Dr Watson debugger comes up and crashes too. I have to then go into Task Manager to maually end the Dr Watson process and then Explorer restarts and everything is somewhat OK. The system will operate like normal until I log off and logon again or restart. I shut off the Dr Watson debugger in the registry temporarily, but that did not change anything. I also looked up the Dr Watson log file and found the following...
Microsoft ® DrWtsn32
Copyright © 1985-2001 Microsoft Corp. All rights reserved.




Application exception occurred:
App: C:\WINDOWS\Explorer.EXE (pid=3620)
When: 10/1/2009 @ 19:11:40.093
Exception number: 80000007
()

*----> System Information <----*
Computer Name: CLIFTHOUSE
User Name: Dennis
Terminal Session Id: 0
Number of Processors: 2
Processor Type: x86 Family 6 Model 15 Stepping 2
Windows Version: 5.1
Current Build: 2600
Service Pack: 3
Current Type: Multiprocessor Free
Registered Organization: Home
Registered Owner: D W Clift

*----> Task List <----*
0 System Process
4 System
568 smss.exe
696 csrss.exe
736 winlogon.exe
780 services.exe
792 lsass.exe
996 svchost.exe
1060 svchost.exe
1156 svchost.exe
1248 svchost.exe
1320 svchost.exe
1428 LEXBCES.EXE
1480 spoolsv.exe
1528 LEXPPS.EXE
1580 CTAudSvc.exe
1656 sched.exe
1768 avguard.exe
1780 AppleMobileDeviceService.exe
1828 mDNSResponder.exe
1860 CTsvcCDA.exe
1908 ioloServiceManager.exe
248 jqs.exe
264 LSSrvc.exe
336 LVPrcSrv.exe
400 FWService.exe
1116 RichVideo.exe
1144 TFService.exe
1288 MsPMSPSv.exe
1512 wuauclt.exe
860 avmailc.exe
872 AVWEBGRD.EXE
2092 alg.exe
3620 Explorer.EXE
3692 ctfmon.exe
500 hkcmd.exe
1536 igfxpers.exe
1040 PDVDServ.exe
1808 jusched.exe
2324 igfxsrvc.exe
2336 Reader_sl.exe
2528 avgnt.exe
2668 lxbfbmgr.exe
2748 lxbfbmon.exe
2796 FirewallGUI.exe
2860 winampa.exe
3008 CTSysVol.exe
3080 CTHELPER.EXE
3108 CTDVDDET.EXE
3188 DUMeter.exe
3216 TFTray.exe
188 LWS.exe
3632 iTunesHelper.exe
2072 LightScribeControlPanel.exe
3748 NMBgMonitor.exe
3976 exec.exe
352 CTDetect.exe
1112 RcMan.exe
2772 NMIndexStoreSvr.exe
540 vid.exe
2944 RoboTaskBarIcon.exe
2840 MtdAcqu.exe
1276 CTCMSGo.exe
3180 COCIManager.exe
2448 TeaTimer.exe
3732 exec.exe
3288 soffice.exe
3832 sgmain.exe
2664 soffice.bin
916 YahooWidgets.exe
2904 drwtsn32.exe
3388 x1exec.exe
3624 OSDMenu.EXE
3280 sgbhp.exe
3000 NMIndexingService.exe
3244 iPodService.exe
1084 YahooWidgets.exe
1816 YahooWidgets.exe
368 YahooWidgets.exe

*----> Module List <----*
(0000000000400000 - 0000000000409000: C:\WINDOWS\system32\Normaliz.dll
(0000000001000000 - 00000000010ff000: C:\WINDOWS\Explorer.EXE
(0000000001440000 - 000000000145b000: C:\WINDOWS\TEMP\logishrd\LVPrcInj01.dll
(00000000019f0000 - 0000000001cb5000: C:\WINDOWS\system32\xpsp2res.dll
(00000000021b0000 - 00000000022c2000: C:\Program Files\Common Files\Ahead\Lib\NeroSearchBar.dll
(00000000022d0000 - 00000000023d2000: C:\Program Files\Common Files\Ahead\Lib\MFC71U.DLL
(00000000023e0000 - 000000000265e000: C:\Program Files\Common Files\Ahead\Lib\BCGCBPRO800u.dll
(0000000002720000 - 0000000002737000: C:\WINDOWS\system32\odbcint.dll
(00000000028e0000 - 0000000002974000: C:\Program Files\Windows Desktop Search\deskbar.dll
(0000000002980000 - 0000000002984000: C:\Program Files\Windows Desktop Search\en-us\dbres.dll.mui
(0000000002990000 - 00000000029a6000: C:\Program Files\Windows Desktop Search\dbres.dll
(0000000002a00000 - 0000000002a94000: C:\Program Files\Windows Desktop Search\wordwheel.dll
(0000000002ab0000 - 0000000002ab8000: C:\Program Files\Windows Desktop Search\en-us\msnlExtRes.dll.mui
(0000000002ac0000 - 0000000002b57000: C:\Program Files\Windows Desktop Search\msnlExtRes.dll
(00000000035c0000 - 00000000035ce000: D:\Program Files\ThreatFire\TFNI.dll
(00000000035e0000 - 000000000367b000: D:\Program Files\ThreatFire\MSVCR80.dll
(0000000003690000 - 000000000369e000: D:\Program Files\ThreatFire\TFMon.dll
(00000000036b0000 - 00000000036d1000: D:\Program Files\ThreatFire\TFRK.dll
(00000000047f0000 - 00000000047f7000: C:\WINDOWS\system32\ctagent.dll
(00000000051a0000 - 00000000051b6000: D:\Program Files\TClockEx\TCLOCKEX.DLL
(0000000010000000 - 0000000010073000: D:\Program Files\ThreatFire\TfWah.dll
(0000000010930000 - 0000000010979000: C:\WINDOWS\system32\PortableDeviceApi.dll
(00000000109c0000 - 00000000109ec000: C:\WINDOWS\system32\PortableDeviceTypes.dll
(00000000164a0000 - 00000000164c3000: C:\WINDOWS\system32\WPDShServiceObj.dll
(000000003d930000 - 000000003da00000: C:\WINDOWS\system32\WININET.dll
(000000003dfd0000 - 000000003e015000: C:\WINDOWS\system32\iertutil.dll
(000000003e1c0000 - 000000003e78d000: C:\WINDOWS\system32\ieframe.dll
(0000000042e40000 - 0000000042e7c000: C:\WINDOWS\system32\webcheck.dll
(00000000478c0000 - 00000000478ca000: C:\WINDOWS\system32\dot3api.dll
(000000004d4f0000 - 000000004d549000: C:\WINDOWS\system32\WINHTTP.dll
(000000004ec50000 - 000000004edf6000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.5581_x-ww_dfbc4fc4\gdiplus.dll
(000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\UxTheme.dll
(000000005b0a0000 - 000000005b0a7000: C:\WINDOWS\system32\umdmxfrm.dll
(000000005b860000 - 000000005b8b5000: C:\WINDOWS\system32\NETAPI32.dll
(000000005ba60000 - 000000005bad1000: C:\WINDOWS\system32\themeui.dll
(000000005cb70000 - 000000005cb96000: C:\WINDOWS\system32\ShimEng.dll
(000000005cd70000 - 000000005cd77000: C:\WINDOWS\system32\serwvdrv.dll
(000000005d090000 - 000000005d12a000: C:\WINDOWS\system32\comctl32.dll
(000000005dca0000 - 000000005dcc8000: C:\WINDOWS\system32\OneX.DLL
(000000005dcd0000 - 000000005dcde000: C:\WINDOWS\system32\eappprxy.dll
(00000000605f0000 - 00000000605f7000: C:\WINDOWS\system32\MSISIP.DLL
(0000000067080000 - 000000006709c000: D:\Program Files\FileZilla FTP Client\fzshellext.dll
(0000000068000000 - 0000000068036000: C:\WINDOWS\system32\rsaenh.dll
(000000006f880000 - 000000006fa4a000: C:\WINDOWS\AppPatch\AcGenral.DLL
(0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\system32\WS2HELP.dll
(0000000071ab0000 - 0000000071ac7000: C:\WINDOWS\system32\WS2_32.dll
(0000000071bf0000 - 0000000071c03000: C:\WINDOWS\system32\SAMLIB.dll
(0000000071d40000 - 0000000071d5b000: C:\WINDOWS\system32\ACTXPRXY.DLL
(0000000072410000 - 000000007242a000: C:\WINDOWS\system32\mydocs.dll
(0000000072d10000 - 0000000072d18000: C:\WINDOWS\system32\msacm32.drv
(0000000072d20000 - 0000000072d29000: C:\WINDOWS\system32\wdmaud.drv
(00000000736d0000 - 00000000736d6000: C:\WINDOWS\system32\dot3dlg.dll
(0000000074320000 - 000000007435d000: C:\WINDOWS\system32\ODBC32.dll
(00000000745b0000 - 00000000745d2000: C:\WINDOWS\system32\eappcfg.dll
(0000000074720000 - 000000007476c000: C:\WINDOWS\system32\Msctf.dll
(0000000074980000 - 0000000074a94000: C:\WINDOWS\system32\msxml3.dll
(0000000074ad0000 - 0000000074ad8000: C:\WINDOWS\system32\POWRPROF.dll
(0000000074af0000 - 0000000074afa000: C:\WINDOWS\system32\BatMeter.dll
(00000000754d0000 - 0000000075550000: C:\WINDOWS\system32\CRYPTUI.dll
(00000000755c0000 - 00000000755ee000: C:\WINDOWS\system32\msctfime.ime
(0000000075cf0000 - 0000000075d81000: C:\WINDOWS\system32\MLANG.dll
(0000000075f80000 - 000000007607d000: C:\WINDOWS\system32\BROWSEUI.dll
(0000000076080000 - 00000000760e5000: C:\WINDOWS\system32\MSVCP60.dll
(0000000076280000 - 00000000762a1000: C:\WINDOWS\system32\stobject.dll
(0000000076360000 - 0000000076370000: C:\WINDOWS\system32\WINSTA.dll
(0000000076380000 - 0000000076385000: C:\WINDOWS\system32\MSIMG32.dll
(0000000076390000 - 00000000763ad000: C:\WINDOWS\system32\IMM32.DLL
(00000000763b0000 - 00000000763f9000: C:\WINDOWS\system32\comdlg32.dll
(0000000076400000 - 00000000765a5000: C:\WINDOWS\system32\NETSHELL.dll
(0000000076600000 - 000000007661d000: C:\WINDOWS\System32\CSCDLL.dll
(0000000076980000 - 0000000076988000: C:\WINDOWS\system32\LINKINFO.dll
(0000000076990000 - 00000000769b5000: C:\WINDOWS\system32\ntshrui.dll
(00000000769c0000 - 0000000076a74000: C:\WINDOWS\system32\USERENV.dll
(0000000076b20000 - 0000000076b31000: C:\WINDOWS\system32\ATL.DLL
(0000000076b40000 - 0000000076b6d000: C:\WINDOWS\system32\WINMM.dll
(0000000076bf0000 - 0000000076bfb000: C:\WINDOWS\system32\PSAPI.DLL
(0000000076c00000 - 0000000076c2e000: C:\WINDOWS\system32\credui.dll
(0000000076c30000 - 0000000076c5e000: C:\WINDOWS\system32\WINTRUST.dll
(0000000076c90000 - 0000000076cb8000: C:\WINDOWS\system32\IMAGEHLP.dll
(0000000076d60000 - 0000000076d79000: C:\WINDOWS\system32\iphlpapi.dll
(0000000076e80000 - 0000000076e8e000: C:\WINDOWS\system32\rtutils.dll
(0000000076f50000 - 0000000076f58000: C:\WINDOWS\system32\WTSAPI32.dll
(0000000076f60000 - 0000000076f8c000: C:\WINDOWS\system32\WLDAP32.dll
(0000000076fd0000 - 000000007704f000: C:\WINDOWS\system32\CLBCATQ.DLL
(0000000077050000 - 0000000077115000: C:\WINDOWS\system32\COMRes.dll
(0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll
(00000000773d0000 - 00000000774d3000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
(00000000774e0000 - 000000007761d000: C:\WINDOWS\system32\ole32.dll
(0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll
(0000000077a20000 - 0000000077a74000: C:\WINDOWS\System32\cscui.dll
(0000000077a80000 - 0000000077b15000: C:\WINDOWS\system32\CRYPT32.dll
(0000000077b20000 - 0000000077b32000: C:\WINDOWS\system32\MSASN1.dll
(0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\Apphelp.dll
(0000000077bd0000 - 0000000077bd7000: C:\WINDOWS\system32\midimap.dll
(0000000077be0000 - 0000000077bf5000: C:\WINDOWS\system32\MSACM32.dll
(0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\VERSION.dll
(0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
(0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e70000 - 0000000077f02000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077f10000 - 0000000077f59000: C:\WINDOWS\system32\GDI32.dll
(0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
(0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\system32\Secur32.dll
(0000000078130000 - 0000000078257000: C:\WINDOWS\system32\urlmon.dll
(000000007c340000 - 000000007c396000: C:\Program Files\Common Files\Ahead\Lib\MSVCR71.dll
(000000007c3a0000 - 000000007c41b000: C:\Program Files\Common Files\Ahead\Lib\MSVCP71.dll
(000000007c420000 - 000000007c4a7000: D:\Program Files\ThreatFire\MSVCP80.dll
(000000007c630000 - 000000007c64b000: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_473666fd\ATL80.DLL
(000000007c800000 - 000000007c8f6000: C:\WINDOWS\system32\kernel32.dll
(000000007c900000 - 000000007c9b2000: C:\WINDOWS\system32\ntdll.dll
(000000007c9c0000 - 000000007d1d7000: C:\WINDOWS\system32\SHELL32.dll
(000000007d1e0000 - 000000007d49c000: C:\WINDOWS\system32\msi.dll
(000000007dfa0000 - 000000007dfb6000: C:\WINDOWS\system32\wshext.dll
(000000007e290000 - 000000007e401000: C:\WINDOWS\system32\SHDOCVW.dll
(000000007e410000 - 000000007e4a1000: C:\WINDOWS\system32\USER32.dll
(000000007e720000 - 000000007e7d0000: C:\WINDOWS\system32\SXS.DLL

*----> State Dump for Thread Id 0xe20 <----*

eax=00000001 ebx=00000003 ecx=0393e8d0 edx=7c90e514 esi=0393e8d0 edi=00000000
eip=7c90e514 esp=0007fef0 ebp=0007ff08 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll -
function: ntdll!KiFastSystemCallRet
7c90e4fa e829000000 call ntdll!RtlRaiseException (7c90e528)
7c90e4ff 8b0424 mov eax,[esp]
7c90e502 8be5 mov esp,ebp
7c90e504 5d pop ebp
7c90e505 c3 ret
7c90e506 8da42400000000 lea esp,[esp]
7c90e50d 8d4900 lea ecx,[ecx]
ntdll!KiFastSystemCall:
7c90e510 8bd4 mov edx,esp
7c90e512 0f34 sysenter
FAULT ->ntdll!KiFastSystemCallRet:
7c90e514 c3 ret
7c90e515 8da42400000000 lea esp,[esp]
7c90e51c 8d642400 lea esp,[esp]
ntdll!KiIntSystemCall:
7c90e520 8d542408 lea edx,[esp+0x8]
7c90e524 cd2e int 2e
7c90e526 c3 ret
7c90e527 90 nop
ntdll!RtlRaiseException:
7c90e528 55 push ebp
7c90e529 8bec mov ebp,esp

*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\SHELL32.dll -
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Module load completed but symbols could not be loaded for C:\WINDOWS\Explorer.EXE
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\kernel32.dll -
ChildEBP RetAddr Args to Child
0007ff08 7ca13abc 00000000 0007ff5c 01013256 ntdll!KiFastSystemCallRet
0007ff14 01013256 0393e8d0 7ffdb000 0007ffc0 SHELL32!Ordinal201+0x28
0007ff5c 0101a5c7 00000000 00000000 0002062e Explorer+0x13256
0007ffc0 7c817077 0007da9c 00000000 7ffdb000 Explorer+0x1a5c7
0007fff0 00000000 0101a55f 00000000 78746341 kernel32!RegisterWaitForInputIdle+0x49

*----> Raw Stack Dump <----*
000000000007fef0 18 94 41 7e 2e 7a 9e 7c - 4a 93 80 7c d0 e8 93 03 ..A~.z.|J..|....
000000000007ff00 d0 e8 93 03 14 ff 07 00 - 14 ff 07 00 bc 3a a1 7c .............:.|
000000000007ff10 00 00 00 00 5c ff 07 00 - 56 32 01 01 d0 e8 93 03 ....\...V2......
000000000007ff20 00 b0 fd 7f c0 ff 07 00 - 00 00 00 00 24 fd 07 00 ............$...
000000000007ff30 50 ff 07 00 e0 ff 07 00 - 0a d8 90 7c 05 ad 80 7c P..........|...|
000000000007ff40 ff ff ff ff 0c 00 00 00 - 00 00 00 00 c9 8f 04 00 ................
000000000007ff50 90 02 00 00 01 00 00 00 - d0 e8 93 03 c0 ff 07 00 ................
000000000007ff60 c7 a5 01 01 00 00 00 00 - 00 00 00 00 2e 06 02 00 ................
000000000007ff70 01 00 00 00 9c da 07 00 - 00 00 00 00 44 00 00 00 ............D...
000000000007ff80 80 06 02 00 60 06 02 00 - 30 06 02 00 00 00 00 00 ....`...0.......
000000000007ff90 00 00 00 00 00 00 00 00 - 00 00 00 00 48 2e 19 00 ............H...
000000000007ffa0 00 2e 19 00 80 02 39 76 - 01 00 00 00 01 00 00 00 ......9v........
000000000007ffb0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000007ffc0 f0 ff 07 00 77 70 81 7c - 9c da 07 00 00 00 00 00 ....wp.|........
000000000007ffd0 00 b0 fd 7f f4 8c ca a8 - c8 ff 07 00 38 35 b0 8a ............85..
000000000007ffe0 ff ff ff ff d8 9a 83 7c - 80 70 81 7c 00 00 00 00 .......|.p.|....
000000000007fff0 00 00 00 00 00 00 00 00 - 5f a5 01 01 00 00 00 00 ........_.......
0000000000080000 41 63 74 78 20 00 00 00 - 01 00 00 00 98 24 00 00 Actx ........$..
0000000000080010 c4 00 00 00 00 00 00 00 - 20 00 00 00 00 00 00 00 ........ .......
0000000000080020 14 00 00 00 01 00 00 00 - 06 00 00 00 34 00 00 00 ............4...

*----> State Dump for Thread Id 0x6e4 <----*

eax=77df848a ebx=0099fed0 ecx=00000006 edx=00000000 esi=00000000 edi=7ffdb000
eip=7c90e514 esp=0099fea8 ebp=0099ff44 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

function: ntdll!KiFastSystemCallRet
7c90e4fa e829000000 call ntdll!RtlRaiseException (7c90e528)
7c90e4ff 8b0424 mov eax,[esp]
7c90e502 8be5 mov esp,ebp
7c90e504 5d pop ebp
7c90e505 c3 ret
7c90e506 8da42400000000 lea esp,[esp]
7c90e50d 8d4900 lea ecx,[ecx]
ntdll!KiFastSystemCall:
7c90e510 8bd4 mov edx,esp
7c90e512 0f34 sysenter
ntdll!KiFastSystemCallRet:
7c90e514 c3 ret
7c90e515 8da42400000000 lea esp,[esp]
7c90e51c 8d642400 lea esp,[esp]
ntdll!KiIntSystemCall:
7c90e520 8d542408 lea edx,[esp+0x8]
7c90e524 cd2e int 2e
7c90e526 c3 ret
7c90e527 90 nop
ntdll!RtlRaiseException:
7c90e528 55 push ebp
7c90e529 8bec mov ebp,esp

*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ADVAPI32.dll -
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
0099ff44 77df8631 00000002 0099ff6c 00000000 ntdll!KiFastSystemCallRet
0099ffb4 7c80b729 00000000 7c9142af 00000000 ADVAPI32!WmiFreeBuffer+0x24e
0099ffec 00000000 77df848a 00000000 00000000 kernel32!GetModuleFileNameA+0x1ba

*----> Raw Stack Dump <----*
000000000099fea8 4a df 90 7c 90 95 80 7c - 02 00 00 00 d0 fe 99 00 J..|...|........
000000000099feb8 01 00 00 00 01 00 00 00 - 04 ff 99 00 e0 2e 86 00 ................
000000000099fec8 60 66 e4 77 00 10 00 00 - 60 00 00 00 6c 00 00 00 `f.w....`...l...
000000000099fed8 9f fe 01 10 f8 a4 06 10 - 00 00 00 00 e0 66 e4 77 .............f.w
000000000099fee8 5c 00 00 00 00 10 00 00 - 14 00 00 00 01 00 00 00 \...............
000000000099fef8 e0 c0 09 00 00 00 00 00 - 00 00 00 00 00 a2 2f 4d ............../M
000000000099ff08 ff ff ff ff 00 10 00 00 - 00 b0 fd 7f 00 e0 fd 7f ................
000000000099ff18 dc ff 99 00 04 ff 99 00 - d0 fe 99 00 06 00 00 00 ................
000000000099ff28 02 00 00 00 c4 fe 99 00 - 06 00 00 00 dc ff 99 00 ................
000000000099ff38 d8 9a 83 7c 80 96 80 7c - 00 00 00 00 b4 ff 99 00 ...|...|........
000000000099ff48 31 86 df 77 02 00 00 00 - 6c ff 99 00 00 00 00 00 1..w....l.......
000000000099ff58 e0 93 04 00 01 00 00 00 - af 42 91 7c 00 00 00 00 .........B.|....
000000000099ff68 00 00 00 00 60 00 00 00 - 6c 00 00 00 00 10 00 00 ....`...l.......
000000000099ff78 e0 2e 86 00 00 00 00 00 - 00 10 00 00 e8 3e 86 00 .............>..
000000000099ff88 00 67 e4 77 68 00 00 00 - e0 66 e4 77 00 10 00 00 .g.wh....f.w....
000000000099ff98 00 00 00 00 00 67 e4 77 - e0 2e 86 00 e0 66 e4 77 .....g.w.....f.w
000000000099ffa8 e5 03 00 00 00 10 00 00 - e8 3e 86 00 ec ff 99 00 .........>......
000000000099ffb8 29 b7 80 7c 00 00 00 00 - af 42 91 7c 00 00 00 00 )..|.....B.|....
000000000099ffc8 00 00 00 00 00 e0 fd 7f - 00 76 de 8a c0 ff 99 00 .........v......
000000000099ffd8 28 bc a0 89 ff ff ff ff - d8 9a 83 7c 30 b7 80 7c (..........|0..|

*----> State Dump for Thread Id 0x814 <----*

eax=00000080 ebx=00000000 ecx=00181148 edx=00000081 esi=000fda40 edi=000fdae4
eip=7c90e514 esp=01cffe18 ebp=01cfff80 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

function: ntdll!KiFastSystemCallRet
7c90e4fa e829000000 call ntdll!RtlRaiseException (7c90e528)
7c90e4ff 8b0424 mov eax,[esp]
7c90e502 8be5 mov esp,ebp
7c90e504 5d pop ebp
7c90e505 c3 ret
7c90e506 8da42400000000 lea esp,[esp]
7c90e50d 8d4900 lea ecx,[ecx]
ntdll!KiFastSystemCall:
7c90e510 8bd4 mov edx,esp
7c90e512 0f34 sysenter
ntdll!KiFastSystemCallRet:
7c90e514 c3 ret
7c90e515 8da42400000000 lea esp,[esp]
7c90e51c 8d642400 lea esp,[esp]
ntdll!KiIntSystemCall:
7c90e520 8d542408 lea edx,[esp+0x8]
7c90e524 cd2e int 2e
7c90e526 c3 ret
7c90e527 90 nop
ntdll!RtlRaiseException:
7c90e528 55 push ebp
7c90e529 8bec mov ebp,esp

*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\RPCRT4.dll -
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
01cfff80 77e76caf 01cfffa8 77e76ad1 000fda40 ntdll!KiFastSystemCallRet
01cfff88 77e76ad1 000fda40 7c91005d 00102070 RPCRT4!I_RpcBCacheFree+0x61c
01cfffa8 77e76c97 000a1c58 01cfffec 7c80b729 RPCRT4!I_RpcBCacheFree+0x43e
01cfffb4 7c80b729 00100f58 7c91005d 00102070 RPCRT4!I_RpcBCacheFree+0x604
01cfffec 00000000 77e76c7d 00100f58 00000000 kernel32!GetModuleFileNameA+0x1ba

*----> Raw Stack Dump <----*
0000000001cffe18 aa da 90 7c e3 65 e7 77 - 94 03 00 00 74 ff cf 01 ...|.e.w....t...
0000000001cffe28 00 00 00 00 e0 b2 9f 03 - 48 ff cf 01 40 0e 01 c0 ........H...@...
0000000001cffe38 00 00 00 00 00 ff 38 01 - 2d b1 05 00 38 cc ac 82 ......8.-...8...
0000000001cffe48 00 00 00 00 9c 36 50 c0 - 88 e7 b4 89 84 05 00 00 .....6P.........
0000000001cffe58 6c 4b 89 a8 56 11 4f 80 - 40 75 72 f7 02 fe 1f c0 lK..V.O.@ur.....
0000000001cffe68 3e 82 4e 80 00 c0 f9 7f - 98 4b 89 a8 70 fe 1f c0 >.N......K..p...
0000000001cffe78 78 4b 89 a8 f3 a9 4e 80 - 00 b0 f9 7f 01 00 00 00 xK....N.........
0000000001cffe88 00 00 00 00 6c fe 1f c0 - 00 00 00 00 fc 07 30 c0 ....l.........0.
0000000001cffe98 30 4c 89 a8 9a 12 4f 80 - 43 1d 70 80 28 4c 89 a8 0L....O.C.p.(L..
0000000001cffea8 27 14 70 80 00 0d db ba - 00 00 00 00 01 e6 b4 89 '.p.............
0000000001cffeb8 00 00 00 00 6c fe 1f c0 - 00 00 00 00 70 9d c9 8a ....l.......p...
0000000001cffec8 ff ff 28 04 00 00 10 00 - 8f 42 00 00 5c e6 b4 89 ..(......B..\...
0000000001cffed8 90 e5 b4 89 00 46 df 8a - 00 00 00 00 00 00 00 00 .....F..........
0000000001cffee8 00 00 00 00 88 e7 b4 89 - ff ff ff ff 40 f5 df ff ............@...
0000000001cffef8 00 00 00 00 10 14 70 80 - dc 89 c2 89 28 4c 89 a8 ......p.....(L..
0000000001cfff08 00 00 00 00 27 14 70 80 - 08 00 00 00 46 02 00 00 ....'.p.....F...
0000000001cfff18 e8 1b 4e 80 b0 88 c2 89 - 40 88 c2 89 1e 1c 4e 80 ..N.....@.....N.
0000000001cfff28 ac 89 c2 89 80 ff cf 01 - ae df e7 77 48 ff cf 01 ...........wH...
0000000001cfff38 be df e7 77 e0 10 90 7c - 08 21 10 00 58 0f 10 00 ...w...|.!..X...
0000000001cfff48 00 a2 2f 4d ff ff ff ff - 00 5d 1e ee ff ff ff ff ../M.....]......

*----> State Dump for Thread Id 0x4a4 <----*

eax=00000000 ebx=00007530 ecx=77606df8 edx=7c90e514 esi=00000000 edi=01d3ff50
eip=7c90e514 esp=01d3ff20 ebp=01d3ff78 iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000206

function: ntdll!KiFastSystemCallRet
7c90e4fa e829000000 call ntdll!RtlRaiseException (7c90e528)
7c90e4ff 8b0424 mov eax,[esp]
7c90e502 8be5 mov esp,ebp
7c90e504 5d pop ebp
7c90e505 c3 ret
7c90e506 8da42400000000 lea esp,[esp]
7c90e50d 8d4900 lea ecx,[ecx]
ntdll!KiFastSystemCall:
7c90e510 8bd4 mov edx,esp
7c90e512 0f34 sysenter
ntdll!KiFastSystemCallRet:
7c90e514 c3 ret
7c90e515 8da42400000000 lea esp,[esp]
7c90e51c 8d642400 lea esp,[esp]
ntdll!KiIntSystemCall:
7c90e520 8d542408 lea edx,[esp+0x8]
7c90e524 cd2e int 2e
7c90e526 c3 ret
7c90e527 90 nop
ntdll!RtlRaiseException:
7c90e528 55 push ebp
7c90e529 8bec mov ebp,esp

*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ole32.dll -
ChildEBP RetAddr Args to Child
01d3ff78 7c802455 0000ea60 00000000 01d3ffb4 ntdll!KiFastSystemCallRet
01d3ff88 774fe32f 0000ea60 001049c0 774fe3ee kernel32!Sleep+0xf
01d3ffb4 7c80b729 001049c0 77e790e8 0007f798 ole32!StringFromGUID2+0x51d
01d3ffec 00000000 774fe43b 001049c0 00000000 kernel32!GetModuleFileNameA+0x1ba

*----> Raw Stack Dump <----*
0000000001d3ff20 1a d2 90 7c f1 23 80 7c - 00 00 00 00 50 ff d3 01 ...|.#.|....P...
0000000001d3ff30 50 25 80 7c f8 6d 60 77 - 30 75 00 00 14 00 00 00 P%.|.m`w0u......
0000000001d3ff40 01 00 00 00 00 00 00 00 - 00 00 00 00 10 00 00 00 ................
0000000001d3ff50 00 ba 3c dc ff ff ff ff - b4 fe d3 01 50 ff d3 01 ..<.........P...
0000000001d3ff60 30 ff d3 01 b4 fe d3 01 - dc ff d3 01 d8 9a 83 7c 0..............|
0000000001d3ff70 60 24 80 7c 00 00 00 00 - 88 ff d3 01 55 24 80 7c `$.|........U$.|
0000000001d3ff80 60 ea 00 00 00 00 00 00 - b4 ff d3 01 2f e3 4f 77 `.........../.Ow
0000000001d3ff90 60 ea 00 00 c0 49 10 00 - ee e3 4f 77 00 00 00 00 `....I....Ow....
0000000001d3ffa0 e8 90 e7 77 c0 49 10 00 - 00 00 4e 77 56 e4 4f 77 ...w.I....NwV.Ow
0000000001d3ffb0 98 f7 07 00 ec ff d3 01 - 29 b7 80 7c c0 49 10 00 ........)..|.I..
0000000001d3ffc0 e8 90 e7 77 98 f7 07 00 - c0 49 10 00 00 c0 fd 7f ...w.....I......
0000000001d3ffd0 00 76 de 8a c0 ff d3 01 - 38 f8 98 89 ff ff ff ff .v......8.......
0000000001d3ffe0 d8 9a 83 7c 30 b7 80 7c - 00 00 00 00 00 00 00 00 ...|0..|........
0000000001d3fff0 00 00 00 00 3b e4 4f 77 - c0 49 10 00 00 00 00 00 ....;.Ow.I......
0000000001d40000 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000001d40010 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000001d40020 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000001d40030 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000001d40040 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0000000001d40050 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

*----> State Dump for Thread Id 0xe84 <----*

eax=01d7f8cc ebx=00000000 ecx=00000001 edx=00000000 esi=7c97e178 edi=00000000
eip=7c90e514 esp=01d7eb0c ebp=01d7eb94 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0001 es=3650 fs=003b gs=0000 efl=00000246

function: ntdll!KiFastSystemCallRet
7c90e4fa e829000000 call ntdll!RtlRaiseException (7c90e528)
7c90e4ff 8b0424 mov eax,[esp]
7c90e502 8be5 mov esp,ebp
7c90e504 5d pop ebp
7c90e505 c3 ret
7c90e506 8da42400000000 lea esp,[esp]
7c90e50d 8d4900 lea ecx,[ecx]
ntdll!KiFastSystemCall:
7c90e510 8bd4 mov edx,esp
7c90e512 0f34 sysenter
ntdll!KiFastSystemCallRet:
7c90e514 c3 ret
7c90e515 8da42400000000 lea esp,[esp]
7c90e51c 8d642400 lea esp,[esp]
ntdll!KiIntSystemCall:
7c90e520 8d542408 lea edx,[esp+0x8]
7c90e524 cd2e int 2e
7c90e526 c3 ret
7c90e527 90 nop
ntdll!RtlRaiseException:
7c90e528 55 push ebp
7c90e529 8bec mov ebp,esp

*----> Stack Back Trace <----*

I don't normally post things before I get the ok from a staff member, but I'm trying to save time because my regular ISP which was cable is shutdown, and I had to switch to "snail" dial-up. I hope you can give me some ideas as to why it's doing this, because I googled it, found lots of similar issue, but not one fixed the problem. I've tried to correct this by running SFC, chkdsk, un-installing/ re-installing both IE 7 and IE 8 and also SP3. Nothing worked, Windows Explorer is still crashing. Btw, I've scanned for viruses with 4 different Anti-virus scanners (I also have Avira Antivir Premium and ThreatFire installed) and Spybot S&D, Malwarebytes, Ad-Aware, SuperAntispyware and Windows Defender. The system is clean. Any advice and suggestions you can give is welcome. Thanks in advance for your assistance.
MinstrelGeek at
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MinstrelGeek

MinstrelGeek

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Update: I have uninstalled SP3, then re-installed it fresh from a manual download. After the reboot, it still gave me the following pop-up box... "Explorer.exe has generated errors and will be closed. You will need to restart the program. An error log is being created." Then another error box comes up. This one says, " Dr Watson Postmortem Debugger has encountered a problem and needs to close. We are sorry for the inconvenience." When I close the error box on this, the desktop freezes and anything that was imaged on the desktop won't close out. Only thing I can do is go into the Task Manager and end task on the two Dr Watson tasks that are running, otherwise they never complete and shutdown. Since this has happened, I have re-installed Internet Explorer 8. The first time I rebooted, VOILA!, no error boxes. Nada, nothing. System worked fine. Then I re-booted again to test and see if I could reproduce the error. Once again, the error boxes returned and I followed the same procedure as before to get Windows stable again. After that I rebooted again; guess what? No error boxes showed up. Explorer didn't crash, Dr Watson didn't run. The problem seems intermittent. It is not happening all the time now. The reason why this situation is unacceptable to me is that when Windows Explorer restarts, the icons that should appear in the task bar for the running programs at start up aren't all showing in the tray. They are running in the Task Manager, but their icons are not in the tray. Is there anyone that has a fix for this, it's driving me insane! Just one other question: When you run the Windows Protection System File Checker, is it a good idea to copy files from the Windows XP CD-Rom as it asks you to? I would think that would not help, in fact may even do more harm than good since the system files are updated whenever you upgrade the service packs to a newer version and you would be copying older files back into the system folders. Am I correct in assuming this and what is the solution? Thanks for anyone's assistance in advance~ MinstrelGeek
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