[pepitared]

I listed this once before in the malware section, I did have a few problems but those have all been worked out and yet I am still unable to browse from my homepage. I have my browsers, IE and Firefox both set for yahoo, and neither one will search for anything. When I type something in to search it, the page freezes and I can't close them out, also any other pages I may have had open at the time will freeze up and I lose all my work. I have to close them using alt/cntrl/delete. Not sure what to do but it is frustrating not being able to use my browsers for anything other than what is in my favorites or bookmarked. Also, anything that is on the homepage will also allow me to browse.

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Been 5 days and no response.

[pepitared]

Been 5 days and no response.

[Broni]

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

[pepitared]

as stated in the very first post in this thread, I did post this in the malware section, and was helped....the problem still persists, that is why I am posting here. Thanks anyhow though for that advice.

[Rorschach112]

You never finished getting help from that Staff member

http://www.geekstogo...h...30&start=30


You are supposed to stay with it till you are cleared from malware. I suggest you return to that topic

[pepitared]

He did clear me and told me to reply here. We were sending messages in pm's, if he didnt post that then I don't know what to tll you. He helped me 2 different times b/c once he sid my pc was clean, it still kept happening, he helped once again after re-opening the same thread and again said it was clean and to post here.

[Rorschach112]

Have you tried re-installing FireFox ?

Lets try a few things

Download Security Check from here or here.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Download TFC to your desktop

• Open the file and close any other windows.
• It will close all programs itself when run, make sure to let it run uninterrupted.
• Click the Start button to begin the process. The program should not take long to finish its job
• Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

[pepitared]

Results of screen317's Security Check version 0.99.0
Windows Vista Service Pack 2 (UAC is enabled)
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
ESET Online Scanner
McAfee Security Scan
McAfee SecurityCenter
WMIC entry does not exist for antivirus; attempting automatic update.
``````````````````````````````
Anti-malware/Other Utilities Check:
HijackThis 2.0.2
Java™ 6 Update 16
Adobe Flash Player 10
Adobe Reader 9.1.3
``````````````````````````````
Process Check:
objlist.exe by Laurent
Windows Defender MSASCui.exe
``````````````````````````````
DNS Vulnerability Check:
GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

[Rorschach112]

Are you running the firewall part of McAfee Security Centre ? I'd imagine you are, if so it could be conflicting with windows firewall


Try the instructions here to turn off Windows firewall

http://windows.micro...ewall-on-or-off


Also did you run TFC and have you tried re-installing Firefox

[pepitared]

yes to the tfc and yes to the firefox re-install.

[pepitared]

and windows firewall is not set to OFF

[Rorschach112]

can you set it to off if you have mcafee firewall running

boot into safe mode with networking, does your browser work fine in that mode ?

[pepitared]

sorry, that NOT was meant to be a NOW....it is now off

[Rorschach112]

try the safe mode with networking suggestion please

[pepitared]

ok, I am in safe mode, now what