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Reinstalling iTunes


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#1
Adele000

Adele000

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A friend has been having trouble with her iTunes so I uninstalled it and now am having difficulty reinstalling it.

I have uninstalled iTunes, quicktime, apple mobile, apple updates etc and then attempted to download and save iTunes 9 to the desktop. Once the majority of the download is complete and it is attempting to copy to the desktop I get the following error.

Cannot copy iTunes Setup [1] Data Error (cyclic redundancy check)

Can anyone help?

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#2
Neil Jones

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Defective hard drive or defective computer memory. The error occurs because it may hit a bad part of memory or a bad part of the disk.
You can get hard drive diagnostic tools from the hard drive manufacturer's website and a memory tester here: http://www.memtest.org/
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#3
Adele000

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Thanks for the suggestions Neil.

The diagnostic tool reported no errors and I am now running memtest and there also appears to be no errors at this stage.

Earlier today I tried to copy her photos onto an external hard drive and got the same error.

Any other suggestions?

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