[Pennie77]

I have spent over $300 on a special project this weekend and the last thing I had to do was have my utility bill and dirvers license scanned and emailed to them.

When I put the disc in Drive D, it continually comes up and says "insert disc in Drive D". But it's there! I tried another one that I know for a fact is good and I get the same message.


I really have to fix this today or tomorrow!

You guys at this forum have helped me several times when I thought there was no hope and fixed me up fine! I hope you have some ideas for me now!

Thanks, Pennie77

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The drive may be dead, but...

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

[Broni]

The drive may be dead, but...

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

[Pennie77]

Broni, you're a genius! I finally found the Device Manager and unintalled the CD drive. Then I went down your list and got the patch you listed and that didt it! Now it recogizes a CD in the drive! Although it now opened a new problem for me. Most of the time it comes up and says (I copied this) "Windows cannot read from this disc. The disc may be corrupted, or it could be using a format that is not compatible with Windows". So, now I haave to open a new thread and
see about this issue. BUT YOU GOT ME GOING! AND I DID GET MY FILE! THANK YOU THANK YOU THANK YOU BRANI! Pennie77

[Broni]

You're very welcome
When exactly are you getting above error?
Did you try different CDs?