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DVD Drive doesn't see files


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#1
mikell808

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This maybe an OS problem, but seemed more like the place to post this. DVD drive doesn't work, doesn't show files in Explorer. It does seem to recongnize the disc being inserted as it does change the label under "My Computer" I have tried the drive in another system and it worked fine. So to summarize I know the DVD drive is good. The computer recongnized the hardware and the DVD drive recognizes the various discs I have put in. It just doesn't see or maybe just doesn't show me the files. Nor does it run any thing on the discs. Data, Music or Videos.

Edited by mikell808, 05 October 2009 - 05:34 AM.

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#2
maddgamer

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This maybe an OS problem, but seemed more like the place to post this. DVD drive doesn't work, doesn't show files in Explorer. It does seem to recongnize the disc being inserted as it does change the label under "My Computer" I have tried the drive in another system and it worked fine. So to summarize I know the DVD drive is good. The computer recongnized the hardware and the DVD drive recognizes the various discs I have put in. It just doesn't see or maybe just doesn't show me the files. Nor does it run any thing on the discs. Data, Music or Videos.


Perhaps a Bios setting? Make sure the drive is in the boot sequence.

Maddgamer
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#3
mikell808

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This maybe an OS problem, but seemed more like the place to post this. DVD drive doesn't work, doesn't show files in Explorer. It does seem to recongnize the disc being inserted as it does change the label under "My Computer" I have tried the drive in another system and it worked fine. So to summarize I know the DVD drive is good. The computer recongnized the hardware and the DVD drive recognizes the various discs I have put in. It just doesn't see or maybe just doesn't show me the files. Nor does it run any thing on the discs. Data, Music or Videos.


Perhaps a Bios setting? Make sure the drive is in the boot sequence.

Maddgamer



So I wait 2 days for a response from one of the actual techs and now you send me this meaningless answer and knock me out of sequence. You see they look for the oldest post with now reponses to work on. What you have written would have no bearing on the OS not seeing files. The only thing what you wrote would have any bearing on is the order in which the system will look to boot from. Thanks anyway.
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#4
GMCS

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I am not sure there is a first-come/first-served rule in this forum. At least that is not my impression.
Can you boot from this optical drive?
Try resetting and/or replacing the PATA/SATA cable to the drive.
I imagine you have tried a variety of medium (different disk types)
What is the "Device status" of the drive in Device Manager?
From Device Manager, to go the Driver tab and click on Roll Back Driver; restart XP.
If that did not help, try un installing the driver, restart XP and let the OS reload the driver.
If this is an IDE optical drive, do the same thing (roll back/un install driver) for the IDE channel the drive is attached to.
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#5
mikell808

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I am not sure there is a first-come/first-served rule in this forum. At least that is not my impression.
Can you boot from this optical drive?
Try resetting and/or replacing the PATA/SATA cable to the drive.
I imagine you have tried a variety of medium (different disk types)
What is the "Device status" of the drive in Device Manager?
From Device Manager, to go the Driver tab and click on Roll Back Driver; restart XP.
If that did not help, try un installing the driver, restart XP and let the OS reload the driver.
If this is an IDE optical drive, do the same thing (roll back/un install driver) for the IDE channel the drive is attached to.



First time I have posted in this forum, I could be wrong, I assumed they tech ran all forums the same.

No I cannont boot from the drive, yes it is in the divice manager. I will try rolling back drivers and replacing the cable next time I have the opp. Thanks for the suggestions.
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#6
peter99

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Older motherboards will have 2 IDE channels primary and secondary
Each one you will be able to have 2 IDE devices but you must set the jumpers to master for one and slave for the second device.

The same for the secondary channel

If you have IDE/SATA connections on the board there are settings in the BIOS for these.

Also check in device manager the IDE/ATA controllers to DMA if available
In the BIOS check onboard PCI IDE is enabled for both channels.
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#7
mikell808

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Older motherboards will have 2 IDE channels primary and secondary
Each one you will be able to have 2 IDE devices but you must set the jumpers to master for one and slave for the second device.

The same for the secondary channel

If you have IDE/SATA connections on the board there are settings in the BIOS for these.

Also check in device manager the IDE/ATA controllers to DMA if available
In the BIOS check onboard PCI IDE is enabled for both channels.



Its not an older MB, has only one IDE and only one IDE device is attached, that being the DVD drive. The system sees the drive even changes the label for each cd/dvd inserted when using mycomputer, just doesn't show me any files.
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