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Corrupted 2GB .pst file, cannot be opened


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#1
YellowRubberDuck

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Hi,

I cannot open my pst file, which is over 2Gb.
When I wanna open it, an error message pop up:
"Properties for this information service must be defined prior to use."

I've tried to fix it using Inbox Repair Tool (SCANPST.EXE).
However, I get this message half way through:
"An error has occured which caused the scan to be stopped. No changes have been made to the scanned file."

Is there any way to fix & open this .pst file?
Your help is appreciated.
Thank you.
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#2
GMCS

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Take a look at this MS article for .pst files over 2 gig.
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#3
Neil Jones

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However do be aware that using software to reduce the file size of your PST file will almost always certainly result in your losing data of some sort. The "scanpst.exe" file works by simply chopping a portion of the file off to bring it back under 2Gb with no regard to what will go missing. Unfortunately this is the only way you'll get the file back to work in Outlook 2000 - it was never designed for a file this big.
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#4
thilton19

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I've had this issue with client's before. One application I recently used was by a company called Stellar Data Recovery. Check out the Stellar Phoenix product. With it I was able to retrieve all the emails and create a new PST. Check here: http://www.stellarin...il-recovery.htm

Hope this helps
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#5
Troy

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Easiest option is to restore from backup. Everybody has backups, right? :D
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#6
Rediah

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Just my zero cents here: create a new .pst file and open the existing one as archive, please post back the result!
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