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firefox error


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#1
lhey

lhey

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Hi! Im' having a problem with my firefox. I cannot open firefox and i had a virus. And the computer already slow. I don't know what happened.

Error "the driver or network connection that the shortcut "runit_32.lnk" refrs to unavauilble. Make sure that the disk is properly inserted or the network resorce ia availnle, and they try again.


Please need your help....thanks in advance
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#2
hary

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What happens if you go into C\program files\mozilla firefox and click on firefox.exe, does it open then?

Just checking to see if it is a corrupt shortcut..
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#3
OpenOutcome

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Hey there lhey,

Are you sure your malware has been completely destroyed? A slow computer can mean a bunch of things. Your last malware topic was back in '08, so I'm assuming there might still be some nasties lurking around.. Why not have our experts take a look at a log to make sure your clean? If you are still having problems after that, we can help.

Please go to the Malware Forum and read the stickies located at the top, especially this one.
The guides will give you several steps that will help you clean up 70 percent of all problems by yourself. Then you can post a OTL log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. Only after a three day wait may you move to The Waiting Room where you will be on the top of the list to be helped. A three day wait is 72 hours.. Make sure it has been over that amount of time, or your Waiting Room topic will be closed.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

-Jason :)
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#4
lhey

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no. I still can't open.
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