Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Cable Modem or Wireless Router Problem


  • Please log in to reply

#1
NonaY

NonaY

    New Member

  • Member
  • Pip
  • 1 posts
Hello All,
New to Geeks to go so thanks in advance for any assistance.

I recently moved and have a new ISP service provider. They provided me with a Motorola SB5100 Cable Modem (I believe this is an older model). They wanted to charge me to add a wireless router, but I already had one (DLink DI-824VUP), so I said no thanks.

From day one, I periodically lose the signal to my wireless router. Prior to my move, I had used this same wireless router with a Motorola SB5120 (or SB5102, I don't remember exactly) cable modem (from Optimum Online) and never had a problem. While resetting the wireless router (i.e. unplugging the power cable) seems to resolve the problem, it is a pain in the neck because I lose the signal several times a week.

I cannot upgrade the firmware on the router, as DLink has discontinued the product and I have the last version of firmware offered.

If anyone has any ideas on what might be causing either the modem to drop it's signal to the wireless router or visa versa, I'm am appreciative of any/all suggestions.

Regards,
NonaY
  • 0

Advertisements


#2
GMCS

GMCS

    Member

  • Member
  • PipPip
  • 42 posts
How old is your DLink wireless router? I do not know why but my experience with wireless routers suggests a "wear out" period of 3 - 5 years.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP