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webex no audio


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#1
sanjkd

sanjkd

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I downloaded video files for playback that are hosted on Webex. The video comes through fine but no audio!

I had one of the tech support guys from webex troubleshoot my problem, he said seems to be a codec problem.

I tried watching the same file on another system and the audio is fine, so yes this is a issue with my system.

I dont know what to download b/c when i went to device manager it says my sound card drivers are uptodate.

Please help!
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#2
sanjkd

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this issue has been solved
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#3
rshaffer61

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Congratulations. :) for a successful resolution for your issue. I am happy everything has been worked out for you. Thanks for letting us know
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#4
nmvfd

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How was it solved? I have the same problem.
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#5
nmvfd

nmvfd

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how was it solved, I have the same problem?
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