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Blue screen after login, MANY stop errors.


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#1
aliaov

aliaov

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hello ok im rubbish with computers and everything confuses me. If your a computer genius please try and be as simple as possible or else ill probably mess up my computer more :) .

Ok so im in safe mode trying to sort this out and basically i cant get passed login. I type in my password then about 3 secounds later a blue and black screen comes up saying that it wasnt able to start. It comes up with this:

***stop: 0x000000008E (0xC0000005, 0x83BEC8EC, 0x9A3F7970, 0x00000000)

** 00000000B97 - Address 83BEC8EC base at 83BEC000, datestamp 4ab76d9d


I HAVE NO IDEA WHAT TO DO !!!

Please help me :)

Any help will be soooooooooo much appreciated

Edited by aliaov, 09 October 2009 - 12:03 PM.

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#2
Samm

Samm

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Welcome to G2G

This could be a RAM issue.

I'm going to talk you through this one step at a time so I don't scare you! I am assuming here that this is NOT a laptop. If it is a laptop, please do not try to follow the instructions below!

First thing I need you to do is tell me how many sticks of RAM there are in the computer.
You'll need remove the side panel & have a look. In case you don't know what memory looks like, there's a link below to some so you can see what you're looking for:
Memory stick

All you need to do for now is count how many sticks you see. There will be at least one.
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