[archerfromgo]

I have a Gateway Windows Vista model MT6711. i have the cd. Whenever i try to boot up the computer i get past the prompt screen, an error pops up saying "Windows Error Recovery" Windows failed to start. A recent hardware or software change might be the cause. etc.. Launch Startup Repair (recommended) Start Windows Normally.
Launch startup Repair only flickers then brings me back to that screen. Start windows normally brings me through some loading. and i see a blue screen for a split second then shuts off.
I put the CD in and the thing comes up saying "Press any key to boot from the cd" i press a key, then it goes to a screen to load, and then it goes back to the Error Recovery page. I've tried F8 F12 F10 to try to reboot it but that doesn't work.
Please help I need the Computer fixed by Friday!!
THanks in advance to any help too =)

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Try pressing F11 at Gateway screen to access recovery partition.

[Broni]

Try pressing F11 at Gateway screen to access recovery partition.

[archerfromgo]

I just tried a repeatedly pressed, i held it, and it went passed prompt made loud beep noise and then went to the windows error recovery screen.

[Broni]

Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

[archerfromgo]

is there a way to do without paying? I don't want to pay for something that might not work, since im bringing to get it fixed on monday and hope to fix it so that i won't have to pay.

[Broni]

Paying for what?

[archerfromgo]

nvm that last post... the only way you can get those disks to work, is by putting the files on the desktop, which i can't get to, the hard drive is Western Digital Scorpio BLue WD1600BEVS btw if that makes it easier..

Edited by archerfromgo, 11 October 2009 - 01:09 PM.

[Broni]

What are you talking about?
At my link, did you click on Download DLG Diagnostic under Data Lifeguard Diagnostic v5.04c for DOS (CD) (June 2004) section?
If so, it takes you to this page: http://support.wdc.c...oad.asp?lang=en
You have to select type of hard drive, you have.

[archerfromgo]

yea i was at that exact part when i read further into it and it said to pt disk in and open it from the desktop...

[Broni]

I don't understand, what you're saying.
What is your HD model and what exactly did you download?
Where is "paying for something" part?

[archerfromgo]

ok i have the disk in the drive but it goes to a black screen and i have to type the command in...it won't just boot from the cd I don't know what to type please help fast!

[Broni]

One more time:

What is your HD model and what exactly did you download?

Is it .iso file?

[archerfromgo]

nvm that last post... the only way you can get those disks to work, is by putting the files on the desktop, which i can't get to, the hard drive is Western Digital Scorpio BLue WD1600BEVS btw if that makes it easier..

it was the iso and i put it on a disk with that other website you had linked i put it in and something similar to a command prompt came up..
Diag504fCD.iso iso 2.10 MB Data Lifegaurd Diagnostic for DOS (CD)

Edited by archerfromgo, 11 October 2009 - 05:04 PM.

[Broni]

Did you burn .iso file with ImgBurn?
If so, you should put CD in and restart computer.
At some point, you should see:
Press any key to boot from CD
If you don't see any message like that, then, you have to check boot order in BIOS.

[archerfromgo]

that is the order of boot cd is first, but then no option to boot from cd it just goes to black screen with hte prompts tellling some stuff about the cd...