Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Cannot run malwarebytes/computer locks up [Closed] [Solved]


  • This topic is locked This topic is locked

#1
JustinLeeA25

JustinLeeA25

    Member

  • Member
  • PipPip
  • 25 posts
Hello -
I am here asking this question for my girlfriend. Over the past couple of days, her computer has had problems with Google redirecting her on the internet (which has since subsided). She has also had issues with running Malwarebytes - she tried to reinstall it and it gave her the error that she does not have access to the appropriate files, etc. She runs McAfee on Windows XP and it has also been disabled several times by something running on her computer. McAfee also has problems scanning her computer for viruses. In addition to all of this, it is causing her computer, mainly Mozilla, to lock up and force her to restart. I really need some help to get her computer up and running correctly again. Any information/help would be appreciated.
  • 0

Advertisements


#2
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
hi

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**
  • If you are using Firefox, make sure that your download settings are as follows:
    • Tools->Options->Main tab
    • Set to "Always ask me where to Save the files".
  • During the download, rename Combofix to Combo-Fix as follows:

    Posted Image

    Posted Image

  • It is important you rename Combofix during the download, but not after.
  • Please do not rename Combofix to other names, but only to the one indicated.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      -----------------------------------------------------------

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

  • Double click on combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the "C:\Combo-Fix.txt" for further review.
**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**
  • 0

#3
JustinLeeA25

JustinLeeA25

    Member

  • Topic Starter
  • Member
  • PipPip
  • 25 posts
Thanks a lot for the quick reply. I've attached the combofix file.

Attached Files

  • Attached File  log.txt   16.05KB   110 downloads

  • 0

#4
JustinLeeA25

JustinLeeA25

    Member

  • Topic Starter
  • Member
  • PipPip
  • 25 posts
Oops, I didn't post the log. Sorry. Here's the ComboFix log.

ComboFix 09-10-10.02 - HELEN 10/11/2009 12:52.2.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.625 [GMT -5:00]
Running from: c:\documents and settings\HELEN\Desktop\combo-fix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: Trend Micro Internet Security *On-access scanning disabled* (Outdated) {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
FW: Trend Micro Personal Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\15.tmp
C:\17.tmp
C:\18.tmp
C:\19.tmp
C:\24.tmp
C:\25.tmp
C:\27.tmp
C:\28.tmp
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\documents and settings\HELEN\Application Data\.#
c:\documents and settings\HELEN\Application Data\Desktopicon
c:\documents and settings\HELEN\Application Data\FunWebProducts
c:\documents and settings\HELEN\Application Data\FunWebProducts\Data\HELEN\avatar.dat
c:\documents and settings\HELEN\Application Data\FunWebProducts\Data\HELEN\zbucks.dat
c:\documents and settings\HELEN\Local Settings\Application Data\DoubleD
c:\documents and settings\HELEN\My Documents\tcb
c:\documents and settings\HELEN\My Documents\tcb
c:\program files\FunWebProducts
c:\program files\FunWebProducts\ScreenSaver\Images\029D5D6C.urr
c:\program files\MyWebSearch
c:\program files\MyWebSearch\bar\History\search3
c:\program files\MyWebSearch\bar\Settings\s_pid.dat
c:\windows\Downloaded Program Files\poPCaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\Installer\2857aa.msp
c:\windows\Installer\2857c2.msp
c:\windows\Installer\71bf2.msp
c:\windows\Tasks\{783AF354-B514-42d6-970E-3E8BF0A5279C}.job
c:\windows\win32k.sys

----- BITS: Possible infected sites -----

hxxp://updates.swarmcast.net
Infected copy of c:\windows\system32\eventlog.dll was found and disinfected
Restored copy from - c:\windows\ServicePackFiles\i386\eventlog.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}


((((((((((((((((((((((((( Files Created from 2009-09-11 to 2009-10-11 )))))))))))))))))))))))))))))))
.

2009-10-11 17:02 . 2009-10-11 17:02 -------- d-----w- c:\documents and settings\All Users\Application Data\PopCap
2009-10-11 16:41 . 2009-10-11 16:41 -------- d-----w- c:\documents and settings\Administrator\Contacts
2009-10-11 16:21 . 2009-09-10 19:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-11 16:21 . 2009-09-10 19:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-11 16:21 . 2009-10-11 16:22 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-10 18:04 . 2009-10-10 18:04 -------- d-----w- c:\program files\AVG
2009-10-10 16:37 . 2009-10-10 16:37 -------- d-----w- C:\VundoFix Backups
2009-10-10 14:43 . 2009-07-08 18:44 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-10-10 14:43 . 2009-07-08 18:44 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-10-10 14:43 . 2009-07-08 18:44 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-10-10 14:43 . 2009-07-16 17:32 120136 ----a-w- c:\windows\system32\drivers\Mpfp.sys
2009-10-10 14:43 . 2009-10-10 14:43 -------- d-----w- c:\program files\Common Files\McAfee
2009-10-10 14:42 . 2009-10-10 14:43 -------- d-----w- c:\program files\McAfee.com
2009-10-10 14:42 . 2009-10-11 15:00 -------- d-----w- c:\program files\McAfee
2009-10-10 14:38 . 2009-07-08 18:43 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-10-04 18:14 . 2009-10-04 18:14 -------- d-----w- c:\program files\Veoh Networks
2009-10-03 14:02 . 2009-10-03 14:02 -------- d-----w- c:\documents and settings\HELEN\Application Data\OpenOffice.org
2009-10-03 13:58 . 2009-10-03 13:58 -------- d-----w- c:\program files\JRE
2009-10-03 13:58 . 2009-10-03 13:58 -------- d-----w- c:\program files\OpenOffice.org 3
2009-09-12 04:18 . 2009-09-12 04:18 606848 ----a-w- c:\windows\flashax.exe
2009-09-12 04:18 . 2009-09-12 04:18 12288 ----a-w- c:\windows\impborl.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-10-10 17:50 . 2007-10-02 03:04 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-10-10 15:06 . 2009-01-04 19:49 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-10-09 23:38 . 2006-10-27 05:13 8248 -c--a-w- c:\documents and settings\HELEN\Application Data\wklnhst.dat
2009-10-06 00:30 . 2009-04-05 15:23 -------- d-----w- c:\documents and settings\LocalService\Application Data\SACore
2009-10-04 20:03 . 2008-08-08 21:52 38 ----a-w- c:\documents and settings\HELEN\jagex_runescape_preferences.dat
2009-10-04 19:55 . 2009-09-06 17:25 45 ----a-w- c:\documents and settings\HELEN\jagex_runescape_preferences2.dat
2009-10-03 22:22 . 2006-10-20 07:10 63168 -c--a-w- c:\documents and settings\HELEN\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-10-03 00:46 . 2006-10-17 11:33 -------- d-----w- c:\program files\Java
2009-10-01 21:17 . 2009-10-01 21:08 0 ---ha-w- c:\documents and settings\HELEN\Local Settings\Application Data\BIT8.tmp
2009-09-24 21:35 . 2009-03-21 03:15 -------- d-----w- c:\documents and settings\HELEN\Application Data\Move Networks
2009-09-16 21:39 . 2008-12-12 02:30 -------- d-----w- c:\documents and settings\HELEN\Application Data\GetRightToGo
2009-09-12 05:58 . 2007-11-20 14:03 -------- d-----w- c:\program files\Oberon Media
2009-08-23 02:48 . 2006-10-19 00:56 -------- d-----w- c:\documents and settings\All Users\Application Data\yahoo!
2009-08-23 02:48 . 2006-10-19 00:51 -------- d-----w- c:\program files\Yahoo!
2009-08-23 02:47 . 2006-10-19 01:04 -------- d--h--r- c:\documents and settings\HELEN\Application Data\yahoo!
2009-08-21 12:07 . 2009-08-21 12:07 -------- d-----w- c:\program files\MSBuild
2009-08-21 12:07 . 2009-08-21 12:07 -------- d-----w- c:\program files\Reference Assemblies
2009-08-13 20:34 . 2009-08-13 20:34 -------- d-----w- c:\program files\MindPoint
2009-08-05 09:01 . 2004-08-10 17:51 204800 -c--a-w- c:\windows\system32\mswebdvd.dll
2009-07-31 20:23 . 2009-04-07 23:01 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-07-25 02:06 . 2006-10-20 07:10 5852 -csha-w- c:\windows\system32\KGyGaAvL.sys
2009-07-25 02:06 . 2006-10-20 07:10 168 -csh--r- c:\windows\system32\1564C9D959.sys
2009-07-17 19:01 . 2004-08-10 17:50 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-14 04:43 . 2004-08-10 17:51 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-05-01 21:02 . 2009-02-24 19:34 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-05-01 21:02 . 2009-02-24 19:34 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
2009-03-31 22:47 . 2009-03-30 22:51 577568 -csha-w- c:\windows\system32\drivers\fidbox.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LogitechSoftwareUpdate"="c:\program files\Logitech\Video\ManifestEngine.exe" [2004-06-01 196608]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 5724184]
"VeohPlugin"="c:\program files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe" [2009-09-24 2075384]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-01-30 185896]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-15 1404928]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-10-17 98304]
"Persistence"="c:\windows\system32\igfxpers.exe" [2005-04-06 114688]
"LVCOMSX"="c:\windows\system32\LVCOMSX.EXE" [2004-05-22 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-04-06 94208]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-04-06 77824]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"LogitechVideoRepair"="c:\program files\Logitech\Video\ISStart.exe" [2004-06-01 458752]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-31 149280]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-07-10 645328]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2009-07-08 1176808]
"Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" - c:\windows\KHALMNPR.Exe [2005-05-20 28160]

c:\documents and settings\HELEN\Start Menu\Programs\Startup\
MLB.TV NexDef Plug-in.lnk - c:\documents and settings\HELEN\Local Settings\Application Data\Autobahn\mlb-nexdef-autobahn.exe [2009-4-1 801032]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"midi1"=fxscover.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech Desktop Messenger.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Logitech Desktop Messenger.lnk
backup=c:\windows\pss\Logitech Desktop Messenger.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech SetPoint.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Logitech SetPoint.lnk
backup=c:\windows\pss\Logitech SetPoint.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Tmntsrv"=2 (0x2)
"Symantec Core LC"=3 (0x3)
"PcCtlCom"=2 (0x2)
"ccSetMgr"=2 (0x2)
"ccPwdSvc"=3 (0x3)
"ccEvtMgr"=2 (0x2)
"aawservice"=2 (0x2)
"ZuneWlanCfgSvc"=3 (0x3)
"ZuneNetworkSvc"=3 (0x3)
"ZuneBusEnum"=2 (0x2)
"YahooAUService"=2 (0x2)
"TapiSrv"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\pchealth\\helpctr\\binaries\\HelpCtr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\Veoh Networks\\VeohWebPlayer\\veohwebplayer.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [10/10/2009 9:48 AM 203280]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [12/23/2008 10:09 PM 356920]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [4/3/2009 7:12 AM 36368]
S2 asc3550f;asc3550f; [x]
.
Contents of the 'Scheduled Tasks' folder

2009-10-10 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-10-10 02:26]

2009-10-10 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-10-10 02:26]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
IE: &Search - http://edits.mywebse...html?p=ZJfox000
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
FF - ProfilePath - c:\documents and settings\HELEN\Application Data\Mozilla\Firefox\Profiles\ujrlj6ky.default\
FF - prefs.js: browser.startup.homepage - www.aol.com
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - plugin: c:\documents and settings\HELEN\Application Data\Move Networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\HELEN\Application Data\Move Networks\plugins\npqmp071505000010.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npstrlnk.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\Veoh Networks\VeohWebPlayer\npWebPlayerVideoPluginATL.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
pref(dom.disable_open_during_load, false);FF - user.js: yahoo.homepage.dontask - true.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-10-11 12:59
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(4088)
c:\windows\system32\WININET.dll
c:\program files\McAfee\SiteAdvisor\saHook.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Java\jre6\bin\jqs.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\progra~1\COMMON~1\McAfee\MNA\McNASvc.exe
c:\progra~1\COMMON~1\McAfee\McProxy\McProxy.exe
c:\progra~1\McAfee\VIRUSS~1\Mcshield.exe
c:\program files\McAfee\MPF\MpfSrv.exe
c:\program files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
c:\windows\system32\PSIService.exe
c:\windows\system32\sessmgr.exe
c:\windows\system32\locator.exe
c:\program files\Windows Media Player\wmpnetwk.exe
.
**************************************************************************
.
Completion time: 2009-10-11 13:03 - machine was rebooted
ComboFix-quarantined-files.txt 2009-10-11 18:03
ComboFix2.txt 2009-04-07 23:45

Pre-Run: 100,584,873,984 bytes free
Post-Run: 100,733,272,064 bytes free

258 --- E O F --- 2009-10-10 13:00
  • 0

#5
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
hi



1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

File::
c:\windows\flashax.exe
c:\windows\impborl.dll

Driver::
asc3550f

DDS::
IE: &Search - http://edits.mywebse...html?p=ZJfox000


Save this as CFScript.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.
  • 0

#6
JustinLeeA25

JustinLeeA25

    Member

  • Topic Starter
  • Member
  • PipPip
  • 25 posts
Okay, here's the second log.

ComboFix 09-10-10.02 - HELEN 10/11/2009 14:14.3.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.634 [GMT -5:00]
Running from: c:\documents and settings\HELEN\Desktop\combo-fix.exe
Command switches used :: c:\documents and settings\HELEN\Desktop\CFScript.txt
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: Trend Micro Internet Security *On-access scanning disabled* (Outdated) {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
FW: Trend Micro Personal Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

FILE ::
"c:\windows\flashax.exe"
"c:\windows\impborl.dll"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\flashax.exe
c:\windows\impborl.dll

----- BITS: Possible infected sites -----

hxxp://updates.swarmcast.net
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_ASC3550F
-------\Service_asc3550f


((((((((((((((((((((((((( Files Created from 2009-09-11 to 2009-10-11 )))))))))))))))))))))))))))))))
.

2009-10-11 17:02 . 2009-10-11 17:02 -------- d-----w- c:\documents and settings\All Users\Application Data\PopCap
2009-10-11 16:41 . 2009-10-11 16:41 -------- d-----w- c:\documents and settings\Administrator\Contacts
2009-10-11 16:21 . 2009-09-10 19:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-11 16:21 . 2009-09-10 19:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-11 16:21 . 2009-10-11 16:22 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-10 18:04 . 2009-10-10 18:04 -------- d-----w- c:\program files\AVG
2009-10-10 16:37 . 2009-10-10 16:37 -------- d-----w- C:\VundoFix Backups
2009-10-10 14:43 . 2009-07-08 18:44 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-10-10 14:43 . 2009-07-08 18:44 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-10-10 14:43 . 2009-07-08 18:44 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-10-10 14:43 . 2009-07-16 17:32 120136 ----a-w- c:\windows\system32\drivers\Mpfp.sys
2009-10-10 14:43 . 2009-10-10 14:43 -------- d-----w- c:\program files\Common Files\McAfee
2009-10-10 14:42 . 2009-10-10 14:43 -------- d-----w- c:\program files\McAfee.com
2009-10-10 14:42 . 2009-10-11 19:08 -------- d-----w- c:\program files\McAfee
2009-10-10 14:38 . 2009-07-08 18:43 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-10-04 18:14 . 2009-10-04 18:14 -------- d-----w- c:\program files\Veoh Networks
2009-10-03 14:02 . 2009-10-03 14:02 -------- d-----w- c:\documents and settings\HELEN\Application Data\OpenOffice.org
2009-10-03 13:58 . 2009-10-03 13:58 -------- d-----w- c:\program files\JRE
2009-10-03 13:58 . 2009-10-03 13:58 -------- d-----w- c:\program files\OpenOffice.org 3

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-10-10 17:50 . 2007-10-02 03:04 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-10-10 15:06 . 2009-01-04 19:49 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-10-09 23:38 . 2006-10-27 05:13 8248 -c--a-w- c:\documents and settings\HELEN\Application Data\wklnhst.dat
2009-10-06 00:30 . 2009-04-05 15:23 -------- d-----w- c:\documents and settings\LocalService\Application Data\SACore
2009-10-04 20:03 . 2008-08-08 21:52 38 ----a-w- c:\documents and settings\HELEN\jagex_runescape_preferences.dat
2009-10-04 19:55 . 2009-09-06 17:25 45 ----a-w- c:\documents and settings\HELEN\jagex_runescape_preferences2.dat
2009-10-03 22:22 . 2006-10-20 07:10 63168 -c--a-w- c:\documents and settings\HELEN\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-10-03 00:46 . 2006-10-17 11:33 -------- d-----w- c:\program files\Java
2009-10-01 21:17 . 2009-10-01 21:08 0 ---ha-w- c:\documents and settings\HELEN\Local Settings\Application Data\BIT8.tmp
2009-09-24 21:35 . 2009-03-21 03:15 -------- d-----w- c:\documents and settings\HELEN\Application Data\Move Networks
2009-09-16 21:39 . 2008-12-12 02:30 -------- d-----w- c:\documents and settings\HELEN\Application Data\GetRightToGo
2009-09-12 05:58 . 2007-11-20 14:03 -------- d-----w- c:\program files\Oberon Media
2009-08-23 02:48 . 2006-10-19 00:56 -------- d-----w- c:\documents and settings\All Users\Application Data\yahoo!
2009-08-23 02:48 . 2006-10-19 00:51 -------- d-----w- c:\program files\Yahoo!
2009-08-23 02:47 . 2006-10-19 01:04 -------- d--h--r- c:\documents and settings\HELEN\Application Data\yahoo!
2009-08-21 12:07 . 2009-08-21 12:07 -------- d-----w- c:\program files\MSBuild
2009-08-21 12:07 . 2009-08-21 12:07 -------- d-----w- c:\program files\Reference Assemblies
2009-08-13 20:34 . 2009-08-13 20:34 -------- d-----w- c:\program files\MindPoint
2009-08-05 09:01 . 2004-08-10 17:51 204800 -c--a-w- c:\windows\system32\mswebdvd.dll
2009-07-31 20:23 . 2009-04-07 23:01 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-07-25 02:06 . 2006-10-20 07:10 5852 -csha-w- c:\windows\system32\KGyGaAvL.sys
2009-07-25 02:06 . 2006-10-20 07:10 168 -csh--r- c:\windows\system32\1564C9D959.sys
2009-07-17 19:01 . 2004-08-10 17:50 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-14 04:43 . 2004-08-10 17:51 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-05-01 21:02 . 2009-02-24 19:34 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-05-01 21:02 . 2009-02-24 19:34 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
2009-03-31 22:47 . 2009-03-30 22:51 577568 -csha-w- c:\windows\system32\drivers\fidbox.dat
.

((((((((((((((((((((((((((((( SnapShot@2009-10-11_18.00.26 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-10-11 19:20 . 2009-10-11 19:20 16384 c:\windows\temp\Perflib_Perfdata_b0.dat
+ 2006-10-19 00:42 . 2009-10-11 19:08 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
- 2006-10-19 00:42 . 2009-10-11 15:00 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
+ 2006-10-19 00:42 . 2009-10-11 19:08 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
- 2006-10-19 00:42 . 2009-10-11 15:00 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2009-10-11 19:06 . 2009-10-11 19:08 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat
- 2008-12-22 02:08 . 2009-10-11 15:00 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LogitechSoftwareUpdate"="c:\program files\Logitech\Video\ManifestEngine.exe" [2004-06-01 196608]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2007-10-18 5724184]
"VeohPlugin"="c:\program files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe" [2009-09-24 2075384]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-01-30 185896]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-15 1404928]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-10-17 98304]
"Persistence"="c:\windows\system32\igfxpers.exe" [2005-04-06 114688]
"LVCOMSX"="c:\windows\system32\LVCOMSX.EXE" [2004-05-22 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-04-06 94208]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-04-06 77824]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"LogitechVideoRepair"="c:\program files\Logitech\Video\ISStart.exe" [2004-06-01 458752]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-31 149280]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-07-10 645328]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2009-07-08 1176808]
"Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" - c:\windows\KHALMNPR.Exe [2005-05-20 28160]

c:\documents and settings\HELEN\Start Menu\Programs\Startup\
MLB.TV NexDef Plug-in.lnk - c:\documents and settings\HELEN\Local Settings\Application Data\Autobahn\mlb-nexdef-autobahn.exe [2009-4-1 801032]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"midi1"=fxscover.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech Desktop Messenger.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Logitech Desktop Messenger.lnk
backup=c:\windows\pss\Logitech Desktop Messenger.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Logitech SetPoint.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Logitech SetPoint.lnk
backup=c:\windows\pss\Logitech SetPoint.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Tmntsrv"=2 (0x2)
"Symantec Core LC"=3 (0x3)
"PcCtlCom"=2 (0x2)
"ccSetMgr"=2 (0x2)
"ccPwdSvc"=3 (0x3)
"ccEvtMgr"=2 (0x2)
"aawservice"=2 (0x2)
"ZuneWlanCfgSvc"=3 (0x3)
"ZuneNetworkSvc"=3 (0x3)
"ZuneBusEnum"=2 (0x2)
"YahooAUService"=2 (0x2)
"TapiSrv"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\pchealth\\helpctr\\binaries\\HelpCtr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\Veoh Networks\\VeohWebPlayer\\veohwebplayer.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [10/10/2009 9:48 AM 203280]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [12/23/2008 10:09 PM 356920]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [4/3/2009 7:12 AM 36368]
S2 0315881255288123mcinstcleanup;McAfee Application Installer Cleanup (0315881255288123);c:\windows\TEMP\031588~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service --> c:\windows\TEMP\031588~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [?]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - 0315881255288123MCINSTCLEANUP
.
Contents of the 'Scheduled Tasks' folder

2009-10-10 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-10-10 02:26]

2009-10-10 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-10-10 02:26]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
FF - ProfilePath - c:\documents and settings\HELEN\Application Data\Mozilla\Firefox\Profiles\ujrlj6ky.default\
FF - prefs.js: browser.startup.homepage - www.aol.com
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - plugin: c:\documents and settings\HELEN\Application Data\Move Networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\HELEN\Application Data\Move Networks\plugins\npqmp071505000010.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npstrlnk.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\Veoh Networks\VeohWebPlayer\npWebPlayerVideoPluginATL.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
pref(dom.disable_open_during_load, false);FF - user.js: yahoo.homepage.dontask - true.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-10-11 14:20
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3248)
c:\windows\system32\WININET.dll
c:\program files\McAfee\SiteAdvisor\saHook.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Java\jre6\bin\jqs.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\progra~1\COMMON~1\McAfee\MNA\McNASvc.exe
c:\progra~1\COMMON~1\McAfee\McProxy\McProxy.exe
c:\progra~1\McAfee\VIRUSS~1\Mcshield.exe
c:\program files\McAfee\MPF\MpfSrv.exe
c:\program files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
c:\windows\system32\PSIService.exe
c:\windows\system32\sessmgr.exe
c:\windows\system32\locator.exe
c:\program files\Windows Media Player\wmpnetwk.exe
.
**************************************************************************
.
Completion time: 2009-10-11 14:25 - machine was rebooted
ComboFix-quarantined-files.txt 2009-10-11 19:25
ComboFix2.txt 2009-10-11 18:03
ComboFix3.txt 2009-04-07 23:45

Pre-Run: 100,708,679,680 bytes free
Post-Run: 100,701,573,120 bytes free

246 --- E O F --- 2009-10-10 13:00
  • 0

#7
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
hi

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean




Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

  • 0

#8
JustinLeeA25

JustinLeeA25

    Member

  • Topic Starter
  • Member
  • PipPip
  • 25 posts
Below is the malwarebytes log -

Malwarebytes' Anti-Malware 1.41
Database version: 2943
Windows 5.1.2600 Service Pack 3

10/11/2009 2:48:07 PM
mbam-log-2009-10-11 (14-47-59).txt

Scan type: Quick Scan
Objects scanned: 126084
Time elapsed: 4 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 18
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\Windows Live\Messenger\msimg32.dll (Adware.MyWebSearch) -> No action taken.

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\Typelib\{f3d0c92a-2063-2a0d-9256-05e3846d38b0} (Trojan.FakeAlert) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\fias4051 (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Windows Live\Messenger\msimg32.dll (Adware.MyWebSearch) -> No action taken.


As far as the Kaspersky log, we tried and tried to get it to save, but it wouldn't save it anywhere on her computer, in any format. So, I wrote down the information it gave and am going to list it below.

c:/system volume information/_res
trojan.win32.Sirefef.a

c:/qoobox/quarantine/c/window
trojan.win32.Sirefef.a

Trojan.Win32.Sirefef.a
[ Virus Watch ]
Malware detected 2009-10-02 Update released 2009-10-02
  • 0

#9
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
hi

CLICK HERE to download the HijackThis Installer:
  • Save HJTInstall.exe to your desktop.
  • Double-click on HJTInstall.exe to run the program.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis.
  • Accept the license agreement by clicking the "I Accept" button.
  • Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
  • Click "Save log" to save the log file and then the log will open in Notepad.
  • Click on "Edit -> Select All" then click on "Edit -> Copy" to copy the entire contents of the log.
  • Come back here to this thread and paste the log in your next reply.
  • Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

  • 0

#10
JustinLeeA25

JustinLeeA25

    Member

  • Topic Starter
  • Member
  • PipPip
  • 25 posts
Ok, here's the HijackThis log -

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:25:25 PM, on 10/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\HELEN\Local Settings\Application Data\Autobahn\mlb-nexdef-autobahn.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe
C:\WINDOWS\system32\rsvp.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [McAfee Backup] "C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe"
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [VeohPlugin] "C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: MLB.TV NexDef Plug-in.lnk = C:\Documents and Settings\HELEN\Local Settings\Application Data\Autobahn\mlb-nexdef-autobahn.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail....es/MSNPUpld.cab
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinn...d/bejeweled.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://messenger.zon...mjolauncher.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zon...ro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: McAfee Application Installer Cleanup (0264551255366826) (0264551255366826mcinstcleanup) - McAfee, Inc. - C:\WINDOWS\TEMP\026455~1.EXE
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - Unknown owner - C:\Program Files\Spyware Doctor\pctsSvc.exe

--
End of file - 9731 bytes
  • 0

#11
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Your logs are clean


Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    Posted Image



  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.




Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html



Below I have included a number of recommendations for how to protect your computer against malware infections.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • TFC - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

  • Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
    secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
    blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
    Here


    If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
    • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.

  • Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.

  • Please read my guide on how to prevent malware and about safe computing here
Thank you for your patience, and performing all of the procedures requested.
  • 0

#12
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP