The problem I'm having began several months ago, when I received a suspicious email sent from my husband's email address. This was a free email address from Hotmail, and the message was an advertisement for a shopping website. It did not include any attachments, but did include a link, which I did not visit. His paassword had been changed and once we were able to regain access, we found that the vacation reply had been set to this message. We changed the password and removed the vacation reply, but the problem did not go away, and he has abandoned this email address.
Shortly after that, the computer began to start up and run very slowly, and we have not been able to access Hotmail at all (even the main page - it acts as if we're not connected to the internet). I've completely reformatted the computer a number of times, and the problem improves then recurs. I've blocked Hotmail entirely and begun using Yahoo and Gmail, and now I cannot access eithe of those (though I can access the Yahoo and Google main pages, and can access email without trouble from my phone).
As far as the actual problem with the computer, it will work fine, then begin suddenly and without provocation while we are online. After that, start up is slow and the welcome sound skips and is drawn out over several seconds. It takes quite a long time to allow me to use any programs after logging in to a profile, and our CPU use is typically up around 99% - typically from "System Idle Processes". After some time, I can get online and it runs okay, but we can't watch videos or listen to music as it skips.
We do not do any downloading, and all software installed on our computer was purchased legitimately and installed from CD or DVD. I've run several scans (AVG, MBAM, etc, and nobody has ever found a problem). I usually remove quite a bit of unwanted software that came with windows (such as WildTangent games), but this time I was too lazy after running recovery. Those programs weren't present when the problems began.
Here are my logs:
MBAM
Malwarebytes' Anti-Malware 1.41
Database version: 2940
Windows 5.1.2600 Service Pack 2
10/11/2009 12:27:55 PM
mbam-log-2009-10-11 (12-27-55).txt
Scan type: Quick Scan
Objects scanned: 109911
Time elapsed: 19 minute(s), 39 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Root Repeal
ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/10/11 12:37
Program Version: Version 1.3.5.0
Windows Version: Windows XP Media Center Edition SP2
==================================================
Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB2DCA000 Size: 98304 File Visible: No Signed: -
Status: -
Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7A21000 Size: 8192 File Visible: No Signed: -
Status: -
Name: rootrepeal[1].sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal[1].sys
Address: 0xAF78F000 Size: 49152 File Visible: No Signed: -
Status: -
==EOF==
OTL
OTL logfile created on: 10/11/2009 12:41:30 PM - Run 1
OTL by OldTimer - Version 3.0.19.0 Folder = C:\Documents and Settings\Sara\Desktop
Windows XP Media Center Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
1.25 Gb Total Physical Memory | 0.68 Gb Available Physical Memory | 54.83% Memory free
2.98 Gb Paging File | 2.54 Gb Available in Paging File | 85.43% Paging File free
Paging file location(s): C:\pagefile.sys 1920 3840 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 60.81 Gb Total Space | 5.96 Gb Free Space | 9.80% Space Free | Partition Type: NTFS
Drive D: | 12.69 Gb Total Space | 0.91 Gb Free Space | 7.18% Space Free | Partition Type: FAT32
Drive E: | 298.56 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
Computer Name: LAPPY
Current User Name: Sara
Logged in as Administrator.
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 14 Days
Output = Standard
Quick Scan
========== Processes (SafeList) ==========
PRC - [2009/10/11 12:39:29 | 00,520,192 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Sara\Desktop\OTL.exe
PRC - [2009/09/25 09:04:34 | 00,316,672 | ---- | M] (C-motech Co.,Ltd) -- C:\Program Files\Sprint\Sprint SmartView\RDVCHG.exe
PRC - [2009/09/07 23:16:58 | 00,595,736 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgnsx.exe
PRC - [2009/09/07 23:16:57 | 00,486,680 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgrsx.exe
PRC - [2009/09/07 23:16:55 | 00,693,016 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgcsrvx.exe
PRC - [2009/09/07 23:16:44 | 00,908,056 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgemc.exe
PRC - [2009/09/07 23:16:35 | 00,297,752 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgwdsvc.exe
PRC - [2009/07/13 14:03:10 | 00,292,128 | ---- | M] (Apple Inc.) -- C:\Program Files\iTunes\iTunesHelper.exe
PRC - [2009/07/13 14:02:50 | 00,542,496 | ---- | M] (Apple Inc.) -- C:\Program Files\iPod\bin\iPodService.exe
PRC - [2009/07/09 12:22:18 | 00,144,712 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
PRC - [2009/02/06 04:41:05 | 00,227,840 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\wbem\wmiprvse.exe
PRC - [2008/12/12 11:17:38 | 00,238,888 | ---- | M] (Apple Inc.) -- C:\Program Files\Bonjour\mDNSResponder.exe
PRC - [2005/12/22 10:57:10 | 00,405,504 | ---- | M] (Hewlett-Packard ) -- C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
PRC - [2005/12/22 02:06:58 | 00,098,304 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
PRC - [2005/12/13 18:45:58 | 00,507,904 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
PRC - [2005/12/08 15:45:12 | 00,516,182 | ---- | M] () -- C:\Program Files\HPQ\shared\HpqToaster.exe
PRC - [2005/11/15 17:23:44 | 00,073,728 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files\Common Files\LightScribe\LSSrvc.exe
PRC - [2005/11/10 23:05:00 | 00,344,064 | ---- | M] (ATI Technologies, Inc.) -- C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
PRC - [2005/11/10 17:45:00 | 00,389,120 | ---- | M] (ATI Technologies Inc.) -- C:\WINDOWS\System32\Ati2evxx.exe
PRC - [2005/10/11 08:40:32 | 00,237,568 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\eHome\ehRecvr.exe
PRC - [2005/10/07 09:25:36 | 00,133,744 | ---- | M] (Symantec Corporation) -- c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
PRC - [2005/09/25 01:10:58 | 00,749,696 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
PRC - [2005/09/24 02:42:32 | 00,475,136 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
PRC - [2005/09/17 09:27:12 | 00,169,584 | ---- | M] (Symantec Corporation) -- c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
PRC - [2005/09/17 09:27:10 | 00,202,352 | ---- | M] (Symantec Corporation) -- c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
PRC - [2005/09/17 09:27:06 | 00,192,112 | ---- | M] (Symantec Corporation) -- c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
PRC - [2005/08/05 23:56:32 | 00,102,912 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\eHome\ehSched.exe
PRC - [2005/08/05 23:27:08 | 00,099,328 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\ehome\mcrdsvc.exe
PRC - [2005/06/19 15:50:08 | 00,729,178 | ---- | M] (Synaptics, Inc.) -- C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
PRC - [2004/08/10 10:00:00 | 01,032,192 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\Explorer.EXE
========== Win32 Services (SafeList) ==========
SRV - [2009/09/25 09:04:34 | 00,120,064 | ---- | M] (SmithMicro Inc.) -- C:\Program Files\Sprint\Sprint SmartView\RcAppSvc.exe -- (SprintRcAppSvc [On_Demand | Stopped])
SRV - [2009/09/07 23:16:44 | 00,908,056 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgemc.exe -- (avg8emc [Auto | Running])
SRV - [2009/09/07 23:16:35 | 00,297,752 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG8\avgwdsvc.exe -- (avg8wd [Auto | Running])
SRV - [2009/07/13 14:02:50 | 00,542,496 | ---- | M] (Apple Inc.) -- C:\Program Files\iPod\bin\iPodService.exe -- (iPod Service [On_Demand | Running])
SRV - [2009/07/09 12:22:18 | 00,144,712 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe -- (Apple Mobile Device [Auto | Running])
SRV - [2008/12/12 11:17:38 | 00,238,888 | ---- | M] (Apple Inc.) -- C:\Program Files\Bonjour\mDNSResponder.exe -- (Bonjour Service [Auto | Running])
SRV - [2006/04/13 23:35:14 | 01,119,888 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- (Symantec Core LC [On_Demand | Stopped])
SRV - [2005/12/22 02:06:58 | 00,098,304 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe -- (hpqwmiex [Auto | Running])
SRV - [2005/11/15 17:23:44 | 00,073,728 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files\Common Files\LightScribe\LSSrvc.exe -- (LightScribeService [Auto | Running])
SRV - [2005/11/10 17:45:00 | 00,389,120 | ---- | M] (ATI Technologies Inc.) -- C:\WINDOWS\System32\Ati2evxx.exe -- (Ati HotKey Poller [Auto | Running])
SRV - [2005/10/23 03:28:54 | 00,045,696 | ---- | M] (Symantec Corporation) -- c:\Program Files\Norton Internet Security\comHost.exe -- (comHost [On_Demand | Stopped])
SRV - [2005/10/13 17:48:40 | 00,072,280 | ---- | M] (Symantec Corporation) -- c:\Program Files\Norton Internet Security\ccPwdSvc.exe -- (ccISPwdSvc [On_Demand | Stopped])
SRV - [2005/10/11 08:40:32 | 00,237,568 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\eHome\ehRecvr.exe -- (ehRecvr [Auto | Running])
SRV - [2005/10/07 09:25:36 | 00,133,744 | ---- | M] (Symantec Corporation) -- c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe -- (navapsvc [Auto | Running])
SRV - [2005/09/25 01:10:58 | 00,749,696 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE -- (NSCService [Auto | Running])
SRV - [2005/09/19 20:24:20 | 00,214,672 | ---- | M] (Symantec Corporation) -- c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe -- (SNDSrvc [On_Demand | Stopped])
SRV - [2005/09/17 09:27:12 | 00,169,584 | ---- | M] (Symantec Corporation) -- c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe -- (ccSetMgr [Auto | Running])
SRV - [2005/09/17 09:27:10 | 00,202,352 | ---- | M] (Symantec Corporation) -- c:\Program Files\Common Files\Symantec Shared\ccProxy.exe -- (ccProxy [Auto | Running])
SRV - [2005/09/17 09:27:06 | 00,192,112 | ---- | M] (Symantec Corporation) -- c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe -- (ccEvtMgr [Auto | Running])
SRV - [2005/09/16 01:21:14 | 01,160,800 | ---- | M] (Symantec Corporation) -- c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe -- (SPBBCSvc [On_Demand | Stopped])
SRV - [2005/08/26 23:22:48 | 00,198,368 | ---- | M] (Symantec Corporation) -- c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe -- (SAVScan [On_Demand | Stopped])
SRV - [2005/08/05 23:56:32 | 00,102,912 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\eHome\ehSched.exe -- (ehSched [Auto | Running])
SRV - [2005/08/05 23:27:08 | 00,099,328 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\ehome\mcrdsvc.exe -- (McrdSvc [Auto | Running])
SRV - [2005/08/04 04:29:52 | 00,038,912 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\wdfmgr.exe -- (UMWdf [On_Demand | Stopped])
SRV - [2004/10/22 05:24:18 | 00,073,728 | ---- | M] (Macrovision Corporation) -- C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe -- (IDriverT [On_Demand | Stopped])
SRV - [2004/08/10 14:11:50 | 00,085,504 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\mhn.dll -- (MHN [On_Demand | Stopped])
SRV - [2004/08/10 10:00:00 | 00,038,912 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\PCHealth\HelpCtr\Binaries\pchsvc.dll -- (helpsvc [Auto | Running])
SRV - [2004/07/15 11:49:26 | 00,032,768 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe -- (aspnet_state [On_Demand | Stopped])
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = [binary data]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Extensions Off Page = about:NoAdd-ons
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Security Risk Page = about:SecurityRisk
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomizeSearch = http://ie.search.msn...st/srchcust.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn...st/srchasst.htm
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\system32\blank.htm
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft...amp;ar=iesearch
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
FF - HKLM\software\mozilla\Firefox\Extensions\\{3f963a5b-e555-4543-90e2-c3908898db71}: C:\Program Files\AVG\AVG8\Firefox [2009/09/07 23:16:34 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.2\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2009/09/08 00:39:35 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.2\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2009/09/08 00:39:33 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape Browser 8.0.3.4\Extensions\\Components: C:\Program Files\Netscape\Netscape Browser\Components [2009/09/08 00:39:35 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Netscape Browser 8.0.3.4\Extensions\\Plugins: C:\Program Files\Netscape\Netscape Browser\Plugins [2009/09/08 00:39:32 | 00,000,000 | ---D | M]
[2009/09/07 22:40:47 | 00,000,000 | ---D | M] -- C:\Program Files\mozilla firefox\extensions
[2009/09/07 22:40:47 | 00,000,000 | ---D | M] -- C:\Program Files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2009/07/30 06:26:53 | 00,023,544 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browserdirprovider.dll
[2009/07/30 06:26:54 | 00,137,208 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\brwsrcmp.dll
[2009/07/30 06:26:55 | 00,065,016 | ---- | M] (mozilla.org) -- C:\Program Files\mozilla firefox\plugins\npnul32.dll
[2009/09/08 00:39:28 | 00,143,360 | ---- | M] (Apple Inc.) -- C:\Program Files\mozilla firefox\plugins\npqtplugin.dll
[2009/09/08 00:39:28 | 00,143,360 | ---- | M] (Apple Inc.) -- C:\Program Files\mozilla firefox\plugins\npqtplugin2.dll
[2009/09/08 00:39:29 | 00,143,360 | ---- | M] (Apple Inc.) -- C:\Program Files\mozilla firefox\plugins\npqtplugin3.dll
[2009/09/08 00:39:29 | 00,143,360 | ---- | M] (Apple Inc.) -- C:\Program Files\mozilla firefox\plugins\npqtplugin4.dll
[2009/09/08 00:39:29 | 00,143,360 | ---- | M] (Apple Inc.) -- C:\Program Files\mozilla firefox\plugins\npqtplugin5.dll
[2009/09/08 00:39:30 | 00,143,360 | ---- | M] (Apple Inc.) -- C:\Program Files\mozilla firefox\plugins\npqtplugin6.dll
[2009/09/08 00:39:30 | 00,143,360 | ---- | M] (Apple Inc.) -- C:\Program Files\mozilla firefox\plugins\npqtplugin7.dll
[2009/07/30 02:24:20 | 00,001,394 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\amazondotcom.xml
[2009/07/30 02:24:20 | 00,002,193 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\answers.xml
[2009/07/30 02:24:20 | 00,001,534 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\creativecommons.xml
[2009/07/30 02:24:20 | 00,002,344 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\eBay.xml
[2009/07/30 02:24:20 | 00,002,371 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\google.xml
[2009/07/30 02:24:20 | 00,001,178 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\wikipedia.xml
O1 HOSTS File: (327693 bytes) - C:\WINDOWS\System32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: 127.0.0.1 www.007guard.com
O1 - Hosts: 127.0.0.1 007guard.com
O1 - Hosts: 127.0.0.1 008i.com
O1 - Hosts: 127.0.0.1 www.008k.com
O1 - Hosts: 127.0.0.1 008k.com
O1 - Hosts: 127.0.0.1 www.00hq.com
O1 - Hosts: 127.0.0.1 00hq.com
O1 - Hosts: 127.0.0.1 010402.com
O1 - Hosts: 127.0.0.1 www.032439.com
O1 - Hosts: 127.0.0.1 032439.com
O1 - Hosts: 127.0.0.1 www.0scan.com
O1 - Hosts: 127.0.0.1 0scan.com
O1 - Hosts: 127.0.0.1 1000gratisproben.com
O1 - Hosts: 127.0.0.1 www.1000gratisproben.com
O1 - Hosts: 127.0.0.1 1001namen.com
O1 - Hosts: 127.0.0.1 www.1001namen.com
O1 - Hosts: 127.0.0.1 100888290cs.com
O1 - Hosts: 127.0.0.1 www.100888290cs.com
O1 - Hosts: 127.0.0.1 www.100sexlinks.com
O1 - Hosts: 127.0.0.1 100sexlinks.com
O1 - Hosts: 127.0.0.1 10sek.com
O1 - Hosts: 127.0.0.1 www.10sek.com
O1 - Hosts: 127.0.0.1 www.1-2005-search.com
O1 - Hosts: 127.0.0.1 1-2005-search.com
O1 - Hosts: 11212 more lines...
O2 - BHO: (AcroIEHlprObj Class) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (CNavExtBho Class) - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Norton AntiVirus) - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Norton AntiVirus) - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (Symantec Corporation)
O4 - HKLM..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe (ATI Technologies, Inc.)
O4 - HKLM..\Run: [AVG8_TRAY] C:\Program Files\AVG\AVG8\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe ()
O4 - HKLM..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe (Hewlett-Packard )
O4 - HKLM..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe (Apple Inc.)
O4 - HKLM..\Run: [QuickTime Task] C:\Program Files\QuickTime\qttask.exe (Apple Inc.)
O4 - HKLM..\Run: [RDVCHG] C:\Program Files\Sprint\Sprint SmartView\RDVCHG.exe (C-motech Co.,Ltd)
O4 - HKLM..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe ()
O4 - HKLM..\Run: [Sprint SmartView] C:\Program Files\Sprint\Sprint SmartView\SprintSV.exe (Sprint)
O4 - HKLM..\Run: [SSC_UserPrompt] c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe (Symantec Corporation)
O4 - HKLM..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Synaptics, Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe (Hewlett-Packard Development Company, L.P.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: dontdisplaylastusername = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: legalnoticecaption =
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: legalnoticetext =
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: shutdownwithoutlogon = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: undockwithoutlogon = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: &Google Search - C:\Program Files\Google\GoogleToolbar1.dll (Google Inc.)
O8 - Extra context menu item: &Translate English Word - C:\Program Files\Google\GoogleToolbar1.dll (Google Inc.)
O8 - Extra context menu item: Backward Links - C:\Program Files\Google\GoogleToolbar1.dll (Google Inc.)
O8 - Extra context menu item: Cached Snapshot of Page - C:\Program Files\Google\GoogleToolbar1.dll (Google Inc.)
O8 - Extra context menu item: Similar Pages - C:\Program Files\Google\GoogleToolbar1.dll (Google Inc.)
O8 - Extra context menu item: Translate Page into English - C:\Program Files\Google\GoogleToolbar1.dll (Google Inc.)
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll (Sun Microsystems, Inc.)
O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O9 - Extra Button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - C:\WINDOWS\System32\rsvpsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - C:\WINDOWS\System32\rsvpsp.dll (Microsoft Corporation)
O15 - HKLM\..Trusted Domains: 58 domain(s) and sub-domain(s) not assigned to a zone.
O15 - HKCU\..Trusted Domains: 58 domain(s) and sub-domain(s) not assigned to a zone.
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1 68.105.28.12 68.105.29.12 68.105.28.11
O18 - Protocol\Handler\http\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\http\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\https\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\https\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\ipp - No CLSID value found
O18 - Protocol\Handler\ipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\msdaipp - No CLSID value found
O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\Explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\AtiExtEvent: DllName - Ati2evxx.dll - C:\WINDOWS\System32\Ati2evxx.dll (ATI Technologies Inc.)
O20 - Winlogon\Notify\avgrsstarter: DllName - avgrsstx.dll - C:\WINDOWS\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O24 - Desktop Components:0 (My Current Home Page) - About:Home
O31 - SafeBoot: AlternateShell - cmd.exe
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2001/07/28 03:07:38 | 00,000,000 | -HS- | M] () - D:\AUTOEXEC.BAT -- [ FAT32 ]
O32 - AutoRun File - [2004/04/30 19:01:14 | 00,000,053 | -HS- | M] () - D:\Autorun.inf -- [ FAT32 ]
O32 - AutoRun File - [2000/06/01 02:39:56 | 00,000,524 | R--- | M] () - E:\AUTORUN.INF -- [ CDFS ]
O34 - HKLM BootExecute: (autocheck) - File not found
O34 - HKLM BootExecute: (autochk) - C:\WINDOWS\System32\autochk.exe (Microsoft Corporation)
O34 - HKLM BootExecute: (*) - File not found
O35 - comfile [open] -- "%1" %* File not found
O35 - exefile [open] -- "%1" %* File not found
NetSvcs: 6to4 - Service key not found. File not found
NetSvcs: Ias - Service key not found. File not found
NetSvcs: Iprip - Service key not found. File not found
NetSvcs: Irmon - Service key not found. File not found
NetSvcs: NWCWorkstation - Service key not found. File not found
NetSvcs: Nwsapagent - Service key not found. File not found
NetSvcs: WmdmPmSp - Service key not found. File not found
NetSvcs: MHN - C:\WINDOWS\System32\mhn.dll (Microsoft Corporation)
NetSvcs: helpsvc - C:\WINDOWS\PCHealth\HelpCtr\Binaries\pchsvc.dll (Microsoft Corporation)
========== Files/Folders - Created Within 14 Days ==========
[2009/10/10 22:21:59 | 00,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2009/10/04 15:53:54 | 00,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Sprint
[2009/10/11 12:35:03 | 00,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
[2009/10/06 22:13:01 | 00,000,000 | ---D | C] -- C:\Documents and Settings\Sara\Application Data\AdobeUM
[2009/10/10 22:22:17 | 00,000,000 | ---D | C] -- C:\Documents and Settings\Sara\Application Data\Malwarebytes
[2009/10/04 15:21:47 | 00,000,000 | ---D | C] -- C:\Documents and Settings\Sara\Application Data\Research In Motion
[2009/09/28 18:41:50 | 00,000,000 | ---D | C] -- C:\Documents and Settings\Sara\Application Data\Roxio
[2009/10/04 16:01:49 | 00,000,000 | ---D | C] -- C:\Documents and Settings\Sara\Application Data\Sprint
[2009/10/06 22:12:51 | 00,000,000 | ---D | C] -- C:\Documents and Settings\Sara\Local Settings\Application Data\Adobe
[2009/10/04 15:54:32 | 00,000,000 | ---D | C] -- C:\Program Files\Common Files\Motorola Shared
[2009/10/04 14:57:09 | 00,000,000 | ---D | C] -- C:\Program Files\Common Files\Research In Motion
[2009/10/11 12:03:53 | 00,000,000 | ---D | C] -- C:\Program Files\ERUNT
[2009/10/10 22:21:57 | 00,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2009/09/27 17:48:49 | 00,000,000 | ---D | C] -- C:\Program Files\Microsoft Silverlight
[2009/10/04 15:54:01 | 00,000,000 | ---D | C] -- C:\Program Files\Novatel Wireless
[2009/10/04 14:56:48 | 00,000,000 | ---D | C] -- C:\Program Files\Research In Motion
[2009/10/04 15:56:10 | 00,000,000 | ---D | C] -- C:\Program Files\Sierra Wireless
[2009/10/04 15:53:54 | 00,000,000 | ---D | C] -- C:\Program Files\Sprint
[2009/10/11 12:39:17 | 00,520,192 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Sara\Desktop\OTL.exe
[2009/10/11 12:38:33 | 00,472,064 | ---- | C] ( ) -- C:\Documents and Settings\Sara\Desktop\RootRepeal.exe
[2009/10/11 12:32:39 | 00,000,000 | ---D | C] -- C:\WINDOWS\LastGood
[2009/10/11 12:04:51 | 00,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2009/10/10 22:24:04 | 00,271,872 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Sara\Desktop\TFC.exe
[2009/10/10 22:22:02 | 00,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2009/10/10 22:21:58 | 00,019,160 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2009/10/06 22:12:33 | 00,000,000 | ---D | C] -- C:\Documents and Settings\Sara\My Documents\My eBooks
[2009/10/04 16:00:59 | 00,017,920 | ---- | C] (Sierra Wireless America, Inc.) -- C:\WINDOWS\System32\apintfnt.dll
[2009/10/04 15:59:05 | 00,027,072 | ---- | C] (Printing Communications Assoc., Inc. (PCAUSA)) -- C:\WINDOWS\System32\drivers\PCASp50.sys
[2009/10/04 15:05:48 | 00,026,496 | R--- | C] (Research in Motion Ltd) -- C:\WINDOWS\System32\drivers\RimSerial.sys
[2009/10/04 14:39:14 | 00,000,000 | -HSD | C] -- C:\WINDOWS\ftpcache
========== Files - Modified Within 14 Days ==========
[2009/10/11 12:39:29 | 00,520,192 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Sara\Desktop\OTL.exe
[2009/10/11 12:38:36 | 00,472,064 | ---- | M] ( ) -- C:\Documents and Settings\Sara\Desktop\RootRepeal.exe
[2009/10/11 12:35:39 | 00,000,000 | ---- | M] () -- C:\Documents and Settings\Sara\Desktop\settings.dat
[2009/10/11 12:35:01 | 00,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2009/10/11 12:33:00 | 00,000,456 | ---- | M] () -- C:\WINDOWS\tasks\Easy Internet Sign-up.job
[2009/10/11 11:33:14 | 00,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2009/10/11 11:32:35 | 00,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2009/10/11 11:32:27 | 13,403,29984 | -HS- | M] () -- C:\hiberfil.sys
[2009/10/11 10:15:19 | 42,673,000 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\incavi.avm
[2009/10/10 22:24:17 | 00,271,872 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Sara\Desktop\TFC.exe
[2009/10/10 00:25:25 | 00,023,211 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\microavi.avg
[2009/10/05 18:46:12 | 00,000,803 | ---- | M] () -- C:\Documents and Settings\Sara\Desktop\Internet Explorer.lnk
[2009/10/04 20:07:22 | 00,327,693 | R--- | M] () -- C:\WINDOWS\System32\drivers\etc\hosts
[2009/10/04 16:00:51 | 00,380,918 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2009/10/04 16:00:51 | 00,053,166 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2009/10/04 16:00:49 | 00,439,376 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2009/10/04 15:56:15 | 00,001,763 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Sprint SmartView.lnk
[2009/10/04 15:23:13 | 00,000,256 | ---- | M] () -- C:\WINDOWS\System32\pool.bin
[2009/10/04 15:08:33 | 02,106,328 | -H-- | M] () -- C:\Documents and Settings\Sara\Local Settings\Application Data\IconCache.db
[2009/10/04 14:59:20 | 00,001,729 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Desktop Manager.lnk
[2009/09/30 17:52:28 | 00,492,629 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\miniavi.avg
[2009/09/28 19:24:21 | 00,251,880 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
========== Files - No Company Name ==========
[2009/10/11 12:35:39 | 00,000,000 | ---- | C] () -- C:\Documents and Settings\Sara\Desktop\settings.dat
[2009/10/05 18:46:12 | 00,000,803 | ---- | C] () -- C:\Documents and Settings\Sara\Desktop\Internet Explorer.lnk
[2009/10/04 15:56:15 | 00,001,763 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Sprint SmartView.lnk
[2009/10/04 14:59:20 | 00,001,729 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Desktop Manager.lnk
[2009/09/28 18:35:06 | 00,000,256 | ---- | C] () -- C:\WINDOWS\System32\pool.bin
[2009/09/27 11:33:51 | 00,000,000 | ---- | C] () -- C:\Documents and Settings\Sara\Application Data\wklnhst.dat
[2009/09/07 23:35:34 | 00,003,584 | ---- | C] () -- C:\Documents and Settings\Sara\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/09/07 23:26:40 | 00,000,062 | -HS- | C] () -- C:\Documents and Settings\Sara\Application Data\desktop.ini
[2009/09/07 23:26:39 | 02,106,328 | -H-- | C] () -- C:\Documents and Settings\Sara\Local Settings\Application Data\IconCache.db
[2009/09/07 23:26:39 | 00,048,376 | ---- | C] () -- C:\Documents and Settings\Sara\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
[2009/09/07 23:26:39 | 00,000,127 | ---- | C] () -- C:\Documents and Settings\Sara\Local Settings\Application Data\fusioncache.dat
[2006/04/13 23:00:24 | 00,000,373 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2005/08/17 04:45:06 | 00,000,062 | -HS- | C] () -- C:\Documents and Settings\All Users\Application Data\desktop.ini
========== LOP Check ==========
[2009/10/11 12:35:03 | 00,000,000 | RH-D | M] -- C:\Documents and Settings\All Users\Application Data
[2009/09/08 00:45:16 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
[2009/09/07 21:13:23 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\CyberLink
[2009/09/07 21:13:23 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\DIGStream
[2009/09/07 21:13:24 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Intuit
[2009/09/07 21:13:30 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\muvee Technologies
[2009/09/28 19:21:55 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Roxio
[2009/09/07 21:13:30 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SBSI
[2009/10/04 15:53:54 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Sprint
[2009/10/06 22:13:01 | 00,000,000 | RH-D | M] -- C:\Documents and Settings\Sara\Application Data
[2009/09/08 23:00:37 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Sara\Application Data\CyberLink
[2009/09/07 21:13:20 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Sara\Application Data\Intuit
[2009/10/04 15:21:47 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Sara\Application Data\Research In Motion
[2009/09/28 18:41:50 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Sara\Application Data\Roxio
[2009/10/04 16:01:49 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Sara\Application Data\Sprint
[2004/08/10 10:00:00 | 00,000,065 | RH-- | M] () -- C:\WINDOWS\Tasks\desktop.ini
[2009/10/11 12:33:00 | 00,000,456 | ---- | M] () -- C:\WINDOWS\Tasks\Easy Internet Sign-up.job
[2009/10/11 11:33:14 | 00,000,006 | -H-- | M] () -- C:\WINDOWS\Tasks\SA.DAT
[2006/04/13 23:37:05 | 00,000,380 | ---- | M] () -- C:\WINDOWS\Tasks\Symantec NetDetect.job
========== Purity Check ==========
========== Custom Scans ==========
< %SYSTEMDRIVE%\*.exe >
< %systemroot%\system32\eventlog.dll >
[2004/08/10 10:00:00 | 00,055,808 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\eventlog.dll
< %systemroot%\system32\scecli.dll >
[2004/08/10 10:00:00 | 00,180,224 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\scecli.dll
< %systemroot%\netlogon.dll >
< %systemroot%\system32\cngaudit.dll >
< %systemroot%\system32\sceclt.dll >
< %systemroot%\ntelogon.dll >
< %systemroot%\system32\logevent.dll >
< End of report >
OTL Extras
OTL Extras logfile created on: 10/11/2009 12:41:30 PM - Run 1
OTL by OldTimer - Version 3.0.19.0 Folder = C:\Documents and Settings\Sara\Desktop
Windows XP Media Center Edition Service Pack 2 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
1.25 Gb Total Physical Memory | 0.68 Gb Available Physical Memory | 54.83% Memory free
2.98 Gb Paging File | 2.54 Gb Available in Paging File | 85.43% Paging File free
Paging file location(s): C:\pagefile.sys 1920 3840 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 60.81 Gb Total Space | 5.96 Gb Free Space | 9.80% Space Free | Partition Type: NTFS
Drive D: | 12.69 Gb Total Space | 0.91 Gb Free Space | 7.18% Space Free | Partition Type: FAT32
Drive E: | 298.56 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
Computer Name: LAPPY
Current User Name: Sara
Logged in as Administrator.
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 14 Days
Output = Standard
Quick Scan
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.chm [@ = chm.file] -- C:\WINDOWS\hh.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\IEXPLORE.EXE (Microsoft Corporation)
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %* File not found
chm.file [open] -- "C:\WINDOWS\hh.exe" %1 (Microsoft Corporation)
cmdfile [open] -- "%1" %* File not found
comfile [open] -- "%1" %* File not found
exefile [open] -- "%1" %* File not found
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
piffile [open] -- "%1" %* File not found
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1" File not found
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S File not found
txtfile [edit] -- Reg Error: Key error.
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" = C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink -- File not found
"C:\Program Files\AVG\AVG8\avgemc.exe" = C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG8\avgupd.exe" = C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG8\avgnsx.exe" = C:\Program Files\AVG\AVG8\avgnsx.exe:*:Enabled:avgnsx.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\Bonjour\mDNSResponder.exe" = C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour -- (Apple Inc.)
"C:\Program Files\Infogrames\Civilization III\Civilization3.exe" = C:\Program Files\Infogrames\Civilization III\Civilization3.exe:*:Enabled:Civilization3 -- File not found
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{07287123-B8AC-41CE-8346-3D777245C35B}" = Bonjour
"{075473F5-846A-448B-BCB3-104AA1760205}" = Sonic Data Module
"{09D8492A-C8E2-421E-927D-46800FB327A3}" = Wireless Home Network Setup
"{0BEDBD4E-2D34-47B5-9973-57E62B29307C}" = ATI Control Panel
"{106FB85A-9567-42FC-85CC-E4DA450F4C7B}" = Sprint SmartView
"{1248C09A-BD6B-47F5-BF3F-CD2B700D9FCB}" = ccCommon
"{12E2B9E9-05B1-407d-B0FD-B5F350535125}" = Norton Internet Security
"{1CB34CE9-0E6B-493F-BB66-3425E5DF76E5}" = CP_CalendarTemplates1
"{21657574-BD54-48A2-9450-EB03B2C7FC29}" = Sonic MyDVD Plus
"{23012310-3E05-46A5-88A9-C6CBCABCAC79}" = Customer Experience Enhancement
"{23B35809-5E4A-4F14-8332-1CDEDDFAC089}" = CP_Package_Variety2
"{24BEBF2E-73F3-4599-840B-EDC612CCDD0D}" = Destinations
"{2818095F-FB6C-42C8-827E-0A406CC9AFF5}" = Quicken 2006
"{286F29AF-0BE2-4D5F-AB17-B7631A810553}" = muvee autoProducer 4.5
"{2A548002-9042-4083-A270-B67473DE1073}" = SkinsHP1
"{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}" = SymNet
"{2EBF25F1-F8A2-40EA-92BE-931C142A44E2}" = CC_ccProxyExt
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Sonic Update Manager
"{30738666-9805-4926-A78F-91DA33B6C437}" = ccPxyCore
"{3248F0A8-6813-11D6-A77B-00B0D0150060}" = J2SE Runtime Environment 5.0 Update 6
"{34F3FCF1-817B-4D61-B6AF-19D9486AFEA0}" = Unload
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3672B097-EA69-4bfe-B92F-29AE6D9D2B34}" = Norton Internet Security
"{36D620AD-EEBA-4973-BA86-0C9AE6396620}" = OptionalContentQFolder
"{3FE0CFAB-584A-4AA5-B8CD-C32284CFA308}" = RandMap
"{4041C245-7099-4C96-9738-5EBC23827B3C}" = BufferChm
"{40C03514-89C3-41BA-0090-3B440256DB87}" = The Sims 2
"{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}" = Microsoft Works
"{4302B2DD-D958-40E3-BAF3-B07FFE1978CE}" = HP Wireless Assistant 2.00 C1
"{449F3A9E-9903-4a0d-A209-08030D45A935}" = Norton Internet Security
"{45D707E9-F3C4-11D9-A373-0050BAE317E1}" = HP QuickPlay 2.0
"{47D2103B-FD51-4017-9C20-DD408B17D726}" = Office 2003 Trial Assistant
"{4817189D-1785-4627-A33C-39FD90919300}" = The Sims 2 Pets
"{48185814-A224-447a-81DA-71BD20580E1B}" = Norton Internet Security
"{494D17B5-3369-4905-8C4B-80C972C5E0FF}" = CP_Panorama1Config
"{4DA4012B-39AF-48c2-B23B-A4D570D233A6}" = cp_LightScribeConfig
"{522D1D79-9C0A-4361-91F8-2AFF8EC6C2E1}" = CP_Package_Variety1
"{52FBAE98-D389-4281-8C14-21B4046CCB4E}" = SonicAC3Encoder
"{53EE9E42-CECB-4C92-BF76-9CA65DAF8F1C}" = FullDPAppQFolder
"{54F0998F-73C8-4b51-8286-FE903C231BED}" = cp_PosterPrintConfig
"{5677563D-0CB1-485F-9E18-C5025306BB3F}" = Norton AntiSpam
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Sonic Express Labeler
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{766633B3-1AFA-44B6-A3FC-1DE991CD9C52}" = CP_Package_Basic1
"{77772678-817F-4401-9301-ED1D01A8DA56}" = SPBBC
"{79F8E1D4-36C1-439C-95FA-F695050B5B07}" = Sonic_PrimoSDK
"{7B6CF9EB-CB2B-4A1A-81A9-BE1A9044690A}" = TIPCI
"{7F2F3F8B-2D57-48A3-99D0-1AC23D594C89}" = LightScribe 1.4.56.1
"{80AE27BA-B0ED-4288-A8B9-D8194BCF4115}" = cp_UpdateProjectsConfig
"{8105684D-8CA6-440D-8F58-7E5FD67A499D}" = Easy Internet Sign-up
"{82A5BF38-8461-4A5C-B2C9-24F5256D92A6}" = Norton Protection Center
"{869C3062-4745-4949-B6C9-98AF24D89030}" = PhotoGallery
"{87F6C83D-F949-4d14-B5CB-DC8C75F8932D}" = The Sims 2 FreeTime
"{8FD3F4BA-A4A6-4380-00A6-CC6853AB2DC2}" = The Sims 2 University
"{939F8208-C8CE-4AFF-B7BA-ACEB2E74A6CB}" =
"{99ECF41F-5CCA-42BD-B8B8-A8333E2E2944}" = iTunes
"{9D4ABB0C-F60B-44A6-956C-A4A63D5495C9}" = CueTour
"{A01FC76F-CC09-4658-9E37-5C2F635EE708}" = TourSetup
"{A93C4E94-1005-489D-BEAA-B873C1AA6CFC}" = HP Help and Support
"{A93C9E60-29B6-49da-BA21-F70AC6AADE20}" = Norton Internet Security
"{AADFE0B9-F905-4d5f-A144-0ADB2EFA747B}" = Norton Internet Security
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AB708C9B-97C8-4AC9-899B-DBF226AC9382}" = Sonic Audio Module
"{AC76BA86-7AD7-1033-7B44-A00000000001}" = Adobe Reader 6.0.1
"{B11E71BA-498C-42D4-9F1A-9D7A89D9DA61}" = CP_AtenaShokunin1Config
"{B12665F4-4E93-4AB4-B7FC-37053B524629}" = Sonic Copy Module
"{B16AF568-A644-483C-A6DA-5028CD019C8C}" = SonicMPEGEncoder
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{B57F2FF0-5A25-4332-B503-4592B370C02F}" = CP_Package_Variety3
"{B7C61755-DB48-4003-948F-3D34DB8EAF69}" = MSRedist
"{BB85ED9C-AFC9-43BD-B8DC-258C3C7DF72E}" = HP Software Update
"{BBD3BF67-5B89-4CBB-BA58-5818ED5F3290}" = cp_OnlineProjectsConfig
"{BC96BBA7-C634-460E-AD18-A0A994213F80}" = HP User Guides--System Recovery
"{C151CE54-E7EA-4804-854B-F515368B0798}" = Athlon 64 Processor Driver
"{C337BDAF-CB4E-47E2-BE1A-CB31BB7DD0E3}" = Apple Mobile Device Support
"{C6F5B6CF-609C-428E-876F-CA83176C021B}" = Norton AntiVirus 2006
"{C78EAC6F-7A73-452E-8134-DBB2165C5A68}" = QuickTime
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE5E3F15-320A-4865-97D3-F07227C5BB2F}" = BlackBerry Desktop Software 4.5
"{CEB326EC-8F40-47B2-BA22-BB092565D66F}" = Quick Launch Buttons 5.20 G1
"{D17A2FDC-5C16-439C-A0E1-FF350079447E}" = HP User Guides 0026
"{DB518BA6-CB74-4EB6-9ABD-880B6D6E1F38}" = HpSdpAppCoreApp
"{DE5BFF9C-84D1-4B09-9C20-54633044CB85}" = Watchtower Library 2008 - English
"{DFEF49D9-FC95-4301-99B9-2FB91C6ABA06}" = The Sims 2 Seasons
"{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}" = Norton Internet Security
"{E5EE9939-259F-4DE2-8023-5C49E16A4F43}" = Norton Internet Security
"{E85FA9A1-C241-4698-893B-DD99509B8DB0}" = Norton WMI Update
"{F64306A5-4C32-41bb-B153-53986527FAB4}" = Norton WMI Update
"{F7529650-B9DB-481B-0089-A2AC3C2821C1}" = The Sims 2 Nightlife
"{FC8D25A7-FF1B-41BB-BB3B-9A06C0A60AE0}" = InstantShareDevices
"{FFB4DD53-28B7-4981-BFF0-9BD801F61095}" = Norton Internet Security
"074EEF5F-3BE8-4112-B253-C5D6CDE2924C" = Zuma Deluxe from Hewlett-Packard Laptops (remove only)
"0E5266B4-9069-401A-93AE-5FF9F1712016" = Insaniquarium Deluxe from Hewlett-Packard Laptops (remove only)
"103EFD47-9F2C-4490-95DD-AE6C442AFB92" = SCRABBLE from Hewlett-Packard Laptops (remove only)
"12133444-BF36-4d4e-B7FB-A3424C645DE4" = GemMaster Mystic
"1C3FDBBA-EBF7-4CDB-AD8A-A1125734AF86" = Tradewinds from Hewlett-Packard Laptops (remove only)
"320F055A-570F-4335-B026-16A836DB9549" = Final Drive Nitro from Hewlett-Packard Laptops (remove only)
"382C11F0-1A18-4F76-B8E0-15CA7F209C22" = Chuzzle Deluxe from Hewlett-Packard Laptops (remove only)
"384E0BF4-1E1F-45A6-B60E-42144A3F15CD" = Blackhawk Striker 2 from Hewlett-Packard Laptops (remove only)
"4C061F83-EE92-445A-A03F-184B0BD59242" = Jewel Quest from Hewlett-Packard Laptops (remove only)
"5658FB14-16A4-4DAE-946B-1457BE31572E" = Boggle Supreme from Hewlett-Packard Laptops (remove only)
"5758A0E8-A112-4A1D-82EC-EC72F7F16B88" = Lexibox Deluxe from Hewlett-Packard Laptops (remove only)
"5DE4D54F-AA79-43A4-9C8A-C173E7E2B025" = 5 Card Slingo from Hewlett-Packard Laptops (remove only)
"6E377D95-DF37-4E67-B64B-68C314600BCB" = Bejeweled 2 Deluxe from Hewlett-Packard Laptops (remove only)
"6ECB6EE6-92E1-4525-AF3B-3CE51A7C5F89" = FATE from Hewlett-Packard Laptops (remove only)
"7948472C-423F-4134-B68F-48D660A05D71" = Big Kahuna Reef from Hewlett-Packard Laptops (remove only)
"7A940E33-6993-404B-ABA6-ED62E8FBE615" = Bounce Symphony from Hewlett-Packard Laptops (remove only)
"7ED8A70C-9597-40BE-AEA0-0573182F1F51" = Super Granny from Hewlett-Packard Laptops (remove only)
"7F8C5718-1BA9-4AAE-96D2-2B04D05F2D54" = Polar Bowler from Hewlett-Packard Laptops (remove only)
"9F3399B2-9ED6-4339-84A2-686432638B86" = Blasterball 2 from Hewlett-Packard Laptops (remove only)
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Age of Empires 2.0" = Microsoft Age of Empires II
"Age of Empires II: The Conquerors Expansion 1.0" = Microsoft Age of Empires II: The Conquerors Expansion
"ATI Display Driver" = ATI Display Driver
"AVG8Uninstall" = AVG Free 8.5
"B0202B33-E73D-4FCD-AC88-0B2971AFC116" = Slyder from Hewlett-Packard Laptops (remove only)
"B0769D17-E72A-4E87-A83F-1F7A3F080008" = Bookworm Deluxe from Hewlett-Packard Laptops (remove only)
"B3EE3001-DC24-4cd1-8743-5692C716659F" = Otto
"BlackBerry_{CE5E3F15-320A-4865-97D3-F07227C5BB2F}" = BlackBerry Desktop Software 4.5
"C264D692-8E15-4141-96A2-5621332E5DD0" = Slingo Deluxe from Hewlett-Packard Laptops (remove only)
"CNXT_AUDIO" = Conexant AC-Link Audio
"CNXT_MODEM_PCI_VEN_1002&DEV_4378" = Soft Data Fax Modem with SmartCP
"D2E44AA4-8665-4490-A6C9-2D0744B47B27" = Polar Golfer from Hewlett-Packard Laptops (remove only)
"DED8E2B5-BA9F-448F-84E8-0AEF79876F95" = Snowboard SuperJam
"E332F38A-75F6-4EF2-88CC-246E8A1CB5D7" = Oasis from Hewlett-Packard Laptops (remove only)
"E76A7EFF-7758-49EE-B3FA-9699830A2D6B" = Mah Jong Quest from Hewlett-Packard Laptops (remove only)
"E90E3AE9-73E4-4E5C-BB0F-673989A808D0" = Lemonade Tycoon 2 from Hewlett-Packard Laptops (remove only)
"E94C7046-2F7D-4D4D-B76F-C412DCCEAAC2" = Crystal Maze from Hewlett-Packard Laptops (remove only)
"EF860173-4FB7-4DE1-8BE8-5400F05A0DC5" = Puzzle Express from Hewlett-Packard Laptops (remove only)
"ERUNT_is1" = ERUNT 1.1j
"ESPNMotion" = ESPNMotion
"F2566CC2-D4C4-44ED-A838-3F8288D8D3FE" = Flip Words from Hewlett-Packard Laptops (remove only)
"HP Game Console" = HP Game Console and games
"HP Imaging Device Functions" = HP Imaging Device Functions 6.0
"HP Photo & Imaging" = HP Photosmart Premier Software 6.0
"HP Rhapsody" = HP Rhapsody
"ie8" = Windows Internet Explorer 8
"InstallShield_{23012310-3E05-46A5-88A9-C6CBCABCAC79}" = Customer Experience Enhancement
"InstallShield_{7B6CF9EB-CB2B-4A1A-81A9-BE1A9044690A}" = Texas Instruments PCIxx21/x515/xx12 drivers.
"InstallShield_{8105684D-8CA6-440D-8F58-7E5FD67A499D}" = Easy Internet Sign-up
"LiveUpdate" = LiveUpdate 2.7 (Symantec Corporation)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Money2006b" = Microsoft Money 2006
"Mozilla Firefox (3.5.2)" = Mozilla Firefox (3.5.2)
"Netscape Browser" = Netscape Browser (remove only)
"SymSetup.{A93C9E60-29B6-49da-BA21-F70AC6AADE20}" = Norton Internet Security 2006 (Symantec Corporation)
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"Windows Media Format Runtime" = Windows Media Format Runtime
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 10/4/2009 4:27:11 PM | Computer Name = LAPPY | Source = Application Hang | ID = 1002
Description = Hanging application DesktopMgr.exe, version 4.5.0.15, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
Error - 10/4/2009 4:32:15 PM | Computer Name = LAPPY | Source = Desktop | ID = 268379920
Description =
Error - 10/4/2009 4:32:17 PM | Computer Name = LAPPY | Source = Desktop | ID = 268379920
Description =
Error - 10/4/2009 4:32:17 PM | Computer Name = LAPPY | Source = Desktop | ID = 268379920
Description =
Error - 10/4/2009 4:32:17 PM | Computer Name = LAPPY | Source = Desktop | ID = 268379920
Description =
Error - 10/4/2009 4:32:24 PM | Computer Name = LAPPY | Source = Desktop | ID = 268379920
Description =
Error - 10/5/2009 7:43:26 PM | Computer Name = LAPPY | Source = COM+ | ID = 135761
Description = The run-time environment has detected an inconsistency in its internal
state. This indicates a potential instability in the process that could be caused
by the custom components running in the COM+ application, the components they make
use of, or other factors. Error in d:\qxp_slp\com\com1x\src\comsvcs\package\cpackage.cpp(1184),
hr = 8007041d: InitEventCollector fail
Error - 10/10/2009 3:49:24 PM | Computer Name = LAPPY | Source = Userenv | ID = 1068
Description = Windows ended GPO processing because the computer shut down or the
user logged off.
Error - 10/10/2009 10:05:55 PM | Computer Name = LAPPY | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
Error - 10/10/2009 11:46:38 PM | Computer Name = LAPPY | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
[ System Events ]
Error - 10/11/2009 12:25:15 PM | Computer Name = LAPPY | Source = Service Control Manager | ID = 7031
Description = The Media Center Extender Service service terminated unexpectedly.
It has done this 1 time(s). The following corrective action will be taken in
5000 milliseconds: Restart the service.
Error - 10/11/2009 12:25:15 PM | Computer Name = LAPPY | Source = Service Control Manager | ID = 7034
Description = The iPod Service service terminated unexpectedly. It has done this
1 time(s).
Error - 10/11/2009 12:25:20 PM | Computer Name = LAPPY | Source = Service Control Manager | ID = 7032
Description = The Service Control Manager tried to take a corrective action (Restart
the service) after the unexpected termination of the Media Center Receiver Service
service, but this action failed with the following error: %%1055
Error - 10/11/2009 12:25:20 PM | Computer Name = LAPPY | Source = Service Control Manager | ID = 7032
Description = The Service Control Manager tried to take a corrective action (Restart
the service) after the unexpected termination of the Media Center Extender Service
service, but this action failed with the following error: %%1055
Error - 10/11/2009 12:33:03 PM | Computer Name = LAPPY | Source = ACPIEC | ID = 327681
Description = \Device\ACPIEC: The embedded controller (EC) hardware didn't respond
within the timeout period. This may indicate an error in the EC hardware or firmware,
or possibly a poorly designed BIOS which accesses the EC in an unsafe manner.
The EC driver will retry the failed transaction if possible.
Error - 10/11/2009 12:53:02 PM | Computer Name = LAPPY | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the WZCSVC service.
Error - 10/11/2009 12:53:32 PM | Computer Name = LAPPY | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the Schedule service.
Error - 10/11/2009 12:54:02 PM | Computer Name = LAPPY | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the SharedAccess service.
Error - 10/11/2009 12:54:32 PM | Computer Name = LAPPY | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the ShellHWDetection service.
Error - 10/11/2009 12:55:02 PM | Computer Name = LAPPY | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the ShellHWDetection service.
< End of report >
Thank you in advance for any help you can offer!
-Sara
Edited by Sara R., 11 October 2009 - 12:34 PM.