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help installing hp printer software


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#1
proudtexan

proudtexan

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i have had numerous trys with hp tech support with no resolution to my problem. i am trying to install the full drivers that come with my officejet 4550 all in one. no matter what i or tech support trys nothing succeeds. wel they will never really try hard and dont really listen. im running vista 64bit and the error im getting is describe here http://h10025.www1.h...product=3645097. i even gone thru the steps on that site me need help.
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#2
chhenn

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I am not pleased its just not me who cannot get the HP printer to be recognised, likewise I found their support half hearted, which for a large company seems a bit arrogant, my HP product is no longer supported either. I find it soul shrinking when I can forsee the number of hours which will be lost following further procedures. One of the support suggestions was to "msconfig" and reset all the settings in safe boot, I have no idea where this would have led to. I would be interested to know how many hours you have clocked up on this problem. Best of luck and sorry I cannot help.
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#3
proudtexan

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oh its not the printer its self its the software that came with the printer that i need to install in order for some fuctions to work. there tech support folks seem like there just shooting in the wind. i have to tell em over and over this isnt working but im ready to call hp hq get a fire under there [bleep] since the tech folks have all kinds of reasons why they dont listen
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