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no network adapter found after xp recovery


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#1
lorettabz

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I was having problems with continual rebooting and the lsass.exe message. After reviewing previous similar posts, I took the advice from the Skeptic in 5/2007 and performed an xp recovery. That worked fine except that now I cannot download my comcast cd because it cannot locate a network adapter. Anyone know how I can fix this?
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#2
rshaffer61

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Hello lorettabz.... Welcome to GeeksToGo, :) :) :)

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.

Need more information
Is this a name brand system?
Make and model

If not then please do the following steps to supply the needed information to find your network adaptor.


Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...

DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#3
lorettabz

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Thanks so much for getting back to me! Unfortunately, since the system cannot find a network adapter and I cannot download the Comcast CD, I cannot get online to access Everest. I have a Dell, Model DMG with an 2.4 Intel Celuron Processor, if that helps.
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#4
rshaffer61

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Can you use the system you are typing from now to download Everest
Burn the setup file to cdrw and then install it on the system with the issue.
Run it and then save the file.
Burn it to the cdrw and then then attach it to your next response?
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#5
lorettabz

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Sorry it took so long, but here it is.

Attached Files


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#6
rshaffer61

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OK long list but I think I finally found it for you.I neglected to ask if you got a Drivers CD with your system when you bought it?
If not then please go HERE and open the Network section.
Scroll down till you see the Intel Driver 10\100LOM
This is what the Everest report shows as being the network card on your system.
Please let me know how it works or if you have the Drivers disk.
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#7
lorettabz

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I do not have a driver CD. I downloaded from Dell website as instructed on my flash drive but the system won't download from that location. It is asking for a CD in D drive.
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#8
rshaffer61

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Can you copy and paste the file to your C drive?
Then you can run it from there.
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#9
lorettabz

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This is just so incredibly frustrating and time-consuming!!! I did copy it to C drive and ran it but it still isn't working. I am attaching the task log for your review. Thanks, again, for your time and help!

Attached Files


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#10
rshaffer61

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OK when you ran the XP recovery did you use the Recovery Cd from Dell or a different XP cd?
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#11
lorettabz

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I used the XP Professional Reinstallation CD from Dell. Should I just wipe everything out and start all over again?
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#12
rshaffer61

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Yep because something went wrong with installation.
That disk should have all the drivers for your system since that was what came with it straight from Dell.
Now when loading there should come up a message sometime about do you want to load the network.
This is important that you tell it yes.
This is where it will load the network stuff including the adapter.
Once the installation is complete then you will have to do all the updates..there will be alot :)
Be patient and we will be here to answer any question along the way for you.
If you are not sure please ask and we will try to help.
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#13
lorettabz

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Ok, this may seem like a dumb question, but how do I erase everything?
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#14
rshaffer61

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When you start the recovery it should give you two options
Repair or Install...In some it is called destructive or non destructive
What you would want is to setup..install...or destructive.
Any of the above would format the system and delete everything on the hard drive.
You may be asked if you want to keep your existing installation or replace it.
You would want to replace.
Then you will get a message saying all data will be lost do you want to continue.
Click YES
This should start everything going.just watch for the network message I mentioned earlier.
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#15
sofiabrown

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You need to boot the computer and check if the correct driver is loaded on Device Manager in Control Panel. Then you need to search for ‘Network Adapters’ category, and press on the plus sign next to it. If you see an exclamation point or question mark next to the adapter, or if you fail to find the category, then the problem might be due to an incorrect driver installed. In order to solve the problem, you need to follow the instructions from the manufacturer and correctly install the newest driver for the Network Interface Card for the Operating System (OS).

http://forums.whatth...65
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