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Damaged Local Profile


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#1
jeremygex

jeremygex

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Hi, I've been having problems with local damaged profiles for about 1 month.

I cannot recall whether it was shortly after installing Apple's Safari or uninstalling Kaspersky Internet Security 2009 using Revo-Uninstaller (perhaps deleting files which may have caused a problem with the registry?), then installing a trial version of Kaspersky Internet Security 2010.

My first approach was to make a new administrator account, and transfer files and application data settings from my damaged administrator account.

A week later, this new account had a damaged local profile. The second approach was to use system restore; this initially worked, but the problem returned after several days.

Can you please help?

Thank you

Jeremy

Edited by jeremygex, 15 October 2009 - 03:47 PM.

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#2
jeremygex

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My local profile has been damaged yet again and Windows has created another temp folder. This problem seems to happen every fortnight. Can somebody please suggest why this is happening and offer a solution to this problem because it is monotonous and irritating.

Kind regards

Jeremy
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#3
rshaffer61

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I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#4
jeremygex

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Many thanks for your reply, rshaffer61. I've seen the Malware Removal and Spyware Removal Forum and went through all the steps.
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#5
rshaffer61

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Just through the tutorial and ran all the requested scans?
Did you start a new topic there and have a Malware Tech go through your logs and run and additional scans to make sure your system is healthy?
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