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PC (xp) reboots itself


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#16
rshaffer61

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At this point the best resolution is to try and do a Non Destructive Recovery
This will keep your data intact.
Warning though is if the HD is failing this will not fix the problem.
Is the system under warranty still?
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#17
Mac 1

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Hi,

No, the System is not under warranty

Would it be best to replace the hard drive ?
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#18
rshaffer61

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At this point it does look like the HD is failing.
Is this a laptop or desktop system?
It will make a difference on what type of hd you will need.
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#19
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Hi

It's a Desktop PC

HP Pavillion Pentium 4 with 2Gb of RAM

The hard drive is partitioned as C: for the main system, apps and data and D: HP_Recovery

Ive tried defragging and repairing bad sectors with no improvement although it's not crashed since I have been speaking to You ;-)
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#20
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Hi

I've managed to borrow an XP disk however, when I type in chkdsk /r I get the following message:

The volume appears to contain one or more unrecoverable problems.

What does this mean please?

Edited by Mac 1, 19 October 2009 - 11:51 AM.

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#21
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Hi

I've managed to borrow an XP disk however it doesn't appaer to work as described:

I am not prompted for an ADMIN PASSWORD on the Recovery Console, I just get the command prompt.

Also, when I type in chkdsk /r I get the following message:

The volume appears to contain one or more unrecoverable problems.

What does this mean please?
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#22
rshaffer61

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HD is failing if not failed.
At this point the only option is to replace the drive.
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#23
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Hi

Many thanks for your assistance

Do you have instructions on changing a HD Please

Which type do I need to get My PC is HP Desktop and current HD is around 180 gb
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#24
rshaffer61

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Your HD type is probably a IDE
Cost would be about 60 dollars for a 250 gig from most places.
Changing a HD is pretty simple.
You will have to get inside the system first.
Do this by opening the side panel (left side looking from the front)
You will be looking for the item below:
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#25
rshaffer61

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Now connected to it will be a wide flat grey ribbon and a power connection.
Disconnect these two.
Now unscrew the holding screws in the side of the drive and slip the drive out.
Revers the step to install the new drive.
The Data ribbon (Wide flat ribbon)
and the power connector will only fit one way so make sure they are connected correctly.
Once this is all connected correctly then you will have to reinstall your OS system using the recovery cd you have.
O hope this answer your question and if you need further assistance feel free to ask.
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#26
Mac 1

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Many thanks once again

I expect I will need a 3.5" drive?

How can I tell if my HD is Sata or ATA or does it not matter?
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#27
rshaffer61

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ATA will have a wide flat grey ribbon
Sata will be a much smally thin black cable
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#28
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Hi

Just wanted to say a really big Thank You for your assistance!!!!

I've replaced my HD and reloaded the O/S and other software.

My PC now runs and looks just like new!!

Many thanks again.

Mac 1
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#29
rshaffer61

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Congratulations. :) for a successful resolution for your issue. I am happy everything has been worked out for you. With that being said I am happy to say:


You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help. :) :)
This issue now appears to be resolved.
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