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need to restart in safe mode then system restore to get onto my comput


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#1
weemonsta

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:) I want to try and use combofix but don't want to risk doing something that can't be fixed. I have downloaded it but not yet run it until I get some advice. My computer keeps freezing every time I start up and various anti spyware/virus programs are not helping
thanks
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#2
rshaffer61

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We so not support combofix in this forum.

I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#3
weemonsta

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thanks for that will give it a go
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#4
rshaffer61

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You are very welcome and good luck.
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